First time there ordering, and she helped me greatly!
Atmosphere: 5
Food: 5
Service: 5
Chris Naron
Went on Customer Appreciation Day and got 3 sandwiches. The app showed a turkey cheese, but the POS made it a cheese only.
After speaking with the Manager on Duty he not only honored what the app offered, but made me feel like my experience matters. This is the sole reason I come to this location. Please make sure this man is compensated fairly and offered all the promotions he can get. In my industry this behaviour is exactly what we are looking for!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Lewis (Big Jerm)
Attempted to dine in. Stood there waiting for 15 min behind another couple. We were 2nd in line. It appeared they just gave the couple in front of us food. Finally someone acknowledged our existence and apologized but said their system was down. We were on a schedule, so we left to go eat somewhere else. I get that sometimes there's problems with technology that are out of people's control, but there has to be a better way to handle it other than just ignoring your customers. I am a little less baffled by the Shreveport store's closing.
Tina Martin
My sandwich was so dry.
Atmosphere: 5
Food: 3
Service: 5
K K
Always great food and people are happy to be there making it a pleasant dining experience overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Schlotzsky's Original Sandwich, Deluxe Original
Regina Deshae
I am never disappointed when I come here. The sandwiches are delicious, and the bread is so fresh and their new craft lemonades are delicious
Atmosphere: 5
Food: 5
Service: 5
Jessica
The cheese pull is on point! Plus, the customer service, cleanliness of facility, and food are always great.
Rusty New
Best sandwich and flat bread in town. Breanna was very sweet and helpful as we ordered our food and helped us make great choices.
Atmosphere: 4
Food: 5
Service: 5
Paul Reed
Stopped by this place because we’ve been there once before. Service was great and so was the food. But I can’t say that this time. We walked up to the counter and ordered the #8 and the #12. The cashier asked what size and we relied with medium. Total rings up and I pay. We are both standing there waiting on cups and the cashier just turns around and starts chatting with people in the kitchen from the door way. About another min and half passes and she walks into the kitchen. Doesn’t even look back as we are still both standing there waiting on cups. She walks into into the kitchen and I’m like wtf! So I reach back and grab two cups. As I do, what appears to have been the manager responds with,”did she forget to give you your cups, I’m sorry”. As we are grabbing our drinks she walks over to the register and then tells us we didn’t pay for drinks and that we would need to do so. We were both surprised because we said the 8/12. She then asked if we wanted chips and we said yes. She went to proceed to charge us ala carte instead as a meal. Which is what we wanted at first. I then decided to ask for a refund because it didn’t make sense to have to pay more for something I’ve already assumed was paid for. Not sure if most restaurants post just ala cart price under the pictures of the meal with the numbers but when you ask for an 8 or 12 and tell them size. You typically are saying the meal. This was a poor experience due to the inattentive part of a cashier. Plus the manager didn’t help either.
Tom Charlton
The sandwich was very good and flavorful. Would eat another one.
We enjoyed! Our sandwiches were delicious. The broccoli cheddar soup wasn’t as good. I was disappointed. I would still recommend for sandwiches!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original, Albuquerque Turkey
samrat mukherjee
Chicken sandwich is excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Schlotzsky's Original Sandwich
Stephanie Ruiz
My very first time ever eating at Schlotzsky's and I must say their food was fabulous customer service for fabulous and even notice that we had an extra kid in the car and gave us an extra cookie for him 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Annette Jarvis
Always a great meal choice, even on the road! Dependable for its goodness, no matter when or where you stop at Schlotzsky's!
First time there ordering, and she helped me greatly!
Atmosphere: 5
Food: 5
Service: 5
Went on Customer Appreciation Day and got 3 sandwiches. The app showed a turkey cheese, but the POS made it a cheese only.
After speaking with the Manager on Duty he not only honored what the app offered, but made me feel like my experience matters. This is the sole reason I come to this location. Please make sure this man is compensated fairly and offered all the promotions he can get. In my industry this behaviour is exactly what we are looking for!
Atmosphere: 5
Food: 5
Service: 5
Attempted to dine in. Stood there waiting for 15 min behind another couple. We were 2nd in line. It appeared they just gave the couple in front of us food. Finally someone acknowledged our existence and apologized but said their system was down. We were on a schedule, so we left to go eat somewhere else. I get that sometimes there's problems with technology that are out of people's control, but there has to be a better way to handle it other than just ignoring your customers. I am a little less baffled by the Shreveport store's closing.
My sandwich was so dry.
Atmosphere: 5
Food: 3
Service: 5
Always great food and people are happy to be there making it a pleasant dining experience overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Schlotzsky's Original Sandwich, Deluxe Original
I am never disappointed when I come here. The sandwiches are delicious, and the bread is so fresh and their new craft lemonades are delicious
Atmosphere: 5
Food: 5
Service: 5
The cheese pull is on point! Plus, the customer service, cleanliness of facility, and food are always great.
Best sandwich and flat bread in town. Breanna was very sweet and helpful as we ordered our food and helped us make great choices.
Atmosphere: 4
Food: 5
Service: 5
Stopped by this place because we’ve been there once before. Service was great and so was the food. But I can’t say that this time. We walked up to the counter and ordered the #8 and the #12. The cashier asked what size and we relied with medium. Total rings up and I pay. We are both standing there waiting on cups and the cashier just turns around and starts chatting with people in the kitchen from the door way. About another min and half passes and she walks into the kitchen. Doesn’t even look back as we are still both standing there waiting on cups. She walks into into the kitchen and I’m like wtf! So I reach back and grab two cups. As I do, what appears to have been the manager responds with,”did she forget to give you your cups, I’m sorry”.
As we are grabbing our drinks she walks over to the register and then tells us we didn’t pay for drinks and that we would need to do so. We were both surprised because we said the 8/12. She then asked if we wanted chips and we said yes. She went to proceed to charge us ala carte instead as a meal. Which is what we wanted at first. I then decided to ask for a refund because it didn’t make sense to have to pay more for something I’ve already assumed was paid for. Not sure if most restaurants post just ala cart price under the pictures of the meal with the numbers but when you ask for an 8 or 12 and tell them size. You typically are saying the meal. This was a poor experience due to the inattentive part of a cashier. Plus the manager didn’t help either.
The sandwich was very good and flavorful. Would eat another one.
Restaurantji Recommends
We enjoyed! Our sandwiches were delicious. The broccoli cheddar soup wasn’t as good. I was disappointed. I would still recommend for sandwiches!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original, Albuquerque Turkey
Chicken sandwich is excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Schlotzsky's Original Sandwich
My very first time ever eating at Schlotzsky's and I must say their food was fabulous customer service for fabulous and even notice that we had an extra kid in the car and gave us an extra cookie for him 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Always a great meal choice, even on the road! Dependable for its goodness, no matter when or where you stop at Schlotzsky's!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original
Always great food and service here!
Atmosphere: 5
Food: 5
Service: 5
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