Subway in Van Buren

“The job that the two workers did during lunch today recesitated my opinion of Subway. They were both very professional and friendly, despite being busy and short staffed. Give these folks a raise today! The restaurant was clean and inviting. I'll be “

“Ordered online, our food was ready to go when we arrived. It was assembled well (not like some of those sloppy Subways), and was tasty. The restaurant was clean, freshly mopped floors. The guy at the counter was friendly and quick to get our order.“

“Among all the Subway locations I’ve visited, this store was by far the cleanest and most well-organized. It’s hard to believe that its rating is only in the 3-star range due to the general image associated with franchises.

It’s possible that differences in service styles among employees have affected the overall rating. However, the staff member I encountered, Natalie, was one of the most kind, professional, and impressive franchise employees I’ve ever met.

Given that Subway sandwiches are made using the same ingredients across locations, ingredient management is especially important. At many other stores, I’ve seen ingredients mixed together, running low, or poorly organized. Natalie, on the other hand, kindly engaged with customers, patiently waited when needed, and at the same time carefully organized even the smallest pieces of ingredients while preparing the sandwich. Watching her work was genuinely impressive.

I have no doubt that an employee with this level of professionalism would be valued, respected, and successful anywhere—not just at this location. If more employees demonstrated the same professionalism as Natalie, I truly believe the franchise’s Google rating would easily exceed 4.0.“