McDonald's

843 N Sebastian, West Helena
(870) 572-1199

Recent Reviews

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Sommer Young

The lady on drive through was very rude and hollering through the speakers. The whole staff need to be replaced because they know nothing about customer service.

Atmosphere: 1

Service: 1

B Mohamed

This was perhaps the best McDonald's ever in the entire United States of America. 7 hours into a 14-hour drive which had turned into what would have been, without the help of this McDonald's, the end of a 20-year marriage. As with any road trip, tempers were high and arguments frequent, the seas were angry that day. Hunger loomed ominously and almost debilitating in its veracity. We had stopped at Taco Bell first. They said there was a hold on all products for thirty minutes as they all piled into an SUV and smoked blunts while listening to that rap music everyone was talking about. We tried Sonic again but I couldn't figure out how to get my card to work. They didn't have boards in the stalls anymore so I could not figure out how to order. People just kept walking by. What happened to the skates? Finally is the last bastion we went to McDonald's. And like any true American embassy- it was a safe haven for two road ragged travelers strife with petty bickering and on their pilgrimage to the casino mecca. Ordered a double quarter pounder with cheese, plain. It was like ambrosia, the nectar of the gods. Perfect in every way.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Mcdouble

Maria Aguilar

It's ok

Atmosphere: 5

Food: 5

Service: 5

Joel Tiemsn

Good place to dine. Clean place and accommodating staff.

Atmosphere: 5

Food: 5

Service: 5

Brittany Smith

Why even have a drive through or mobile ordering if every time you go you have to park for ten minutes?!

Ross Bell

Food was ok. Nothing to brag about. It’s just the employees can act like they have no home training…managers included

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Fish, Mcdouble

Kymmyster

The ice cream machine is always broken at this location management should fix it.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mcdouble

Geason Mauricio Diaz Ramos (Jason)

Bad service delivered my orders to other people's

Service: 1

Raechel Nearns

They can be slow.

Vegetarian options: Apple slices all I see for a veggie person at this place.

Dietary restrictions: Egg and milk or soy products

Parking: Mobile orders and spots are beside the drive thru.

Kid-friendliness: Only happy meals no play ground

Wheelchair accessibility: Yes, front side before drive thru.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Fish

Joel Tmsn

Good place to dine. Clean place and accommodating staff.

Atmosphere: 5

Food: 5

Service: 5

Bo Smith

We were handed cans of code and Diet Coke in the drive through. How bad to management have to be to run out of cups!

Atmosphere: 1

Food: 1

Service: 1

Willie Knowles

It costs nothing to show professionalism. The restaurant was full of flies. Employees used profanity in the presence of customers. One employee was sitting on the food prep counter. The manager was on a personal phone call on her cell phone. The kiosks were not in proper working order. Get your act together.

Atmosphere: 1

Food: 3

Service: 1

Keri Lynnae

Between 1:00 and 1:30pm today, I went to this location to pick up a Doordash order. The lady at the pickup window felt she didn't have to speak. She just looked at me and pointed at my phone. She was wearing a pink shirt, so I know she's not a regular employee. I didn't even notice if she was wearing a name tag. But it's crazy that they let ppl who won't even speak work in the drive-thru.

Stormy Christian

Food was cold and they took to long to do orders and everyone playing around talking just very bad experience

Jason Whitman

It was good

Atmosphere: 5

Food: 5

Service: 5

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