Wont spend another dime here again. I do not recommend nobody eating here! My Fiancé and I had ordered 2 Big Macs when we stopped at a parking lot to eat the Big Macs was very cold and the bread tasted stale and the bread was falling apart. It was very disgusting like it have been sitting out for a while, yall gotta do better and have some direct and order in that place or it won’t be a McDonalds in West Helena.
Atmosphere: 1
Food: 1
Service: 1
Bob Chisnall
Most rude people. Over charge me for 3 chicken strips 8.19$. Not a meal. Ordered a fish sandwich didn’t get it. Employee walked off when I tried to explain. Didn’t get receipt. Said couldn’t get one. Horrible place, food and people. Don’t waste your money. The strips were un-eatable.
Frederica Presley
Staff is always rude and confused. The order is ALWAYS incorrect. I asked for cheese on a kids meal twice and the girl said it was good to go. Lo and behold when I go to the pick up window it didn’t have cheese and when I asked for cheese they said we asked for hamburgers not cheeseburgers. I asked TWICE for cheese and didn’t get it. When I asked for a burger with cheese they said it would be an additional 90c. I didn’t even get it at that point because it should have been charged when I asked for it. McDonald please do better!! I do not recommend you to this chain in West Helena! STAY AWAY!!!!
Atmosphere: 2
Food: 2
Service: 1
Leketa
If I didn't have kids I wouldn't set foot here. The staff are absolutely disrespectful. They don't greet you or assist you. If you don't have to go here then DON'T because the staff seems to think we're doing them a favor by choosing to eat there. It's absolutely ridiculous!
Atmosphere: 2
Food: 3
Service: 1
Erica Wheat
the worst experience I’ve ever had. we sat in the drive thru for 30 plus minutes because they apparently turned the grill off. Then they re dipped our fries and gave us old nasty fries. They refused to give us the name of whoever cut the fryers off 2 hours early & the store phone goes straight to voicemail. All in all a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Debra Hughes
Today I ordered 2 sausage egg cheese biscuits but when I made it to work there was not meat in my sandwich and couldn't call because the number doesn't work!!!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Sausage, Hash Browns
Sarah Ferguson
They are okay not the best.. use to be goodish food not so much any more
Atmosphere: 3
Food: 3
Service: 2
Derrick White
Good vibe
Atmosphere: 5
Food: 5
Service: 5
Emmilyn Barton
DO NOT recommend stopping here. Waiting 10 minutes to get half of my order in the drive through. Waited 10 more minutes and never got the other half. (A sandwhich, hash brown and a drink). Food tasted like cleaning products.
Atmosphere: 1
Food: 1
Service: 1
Monica Debro
Thank you Yanna for being pleasant, patient, and professional. I wasn’t feeling well when I came in to order and you helped me get what I wanted. I appreciate your kindness and excellent customer service.
Some of my order was cold As usual for the one up West Helena Arkansas
Atmosphere: 1
Food: 1
Service: 1
Marie Zolnowski
OK. It's McD's. But... this was excellent service and honestly, I don't know how, but the best burger in some time. I've been traveling, I've made about 3 mcd stops. This one reminded me of how it was when I was a kid. It was Good .
Atmosphere: 5
Food: 5
Service: 5
Wendy Rodgers
Food is ALWAYS FRESH.
Atmosphere: 5
Food: 5
Service: 5
Pat Harrison
Employees are rude. Wrong order delivered outside at a quarter till three in the afternoon. When I took my order inside, employees visiting with friends! Terrible!
Michael Estes
Drive thru and kitchen were on point today!! Line moved quickly and food was really good!!
Wont spend another dime here again. I do not recommend nobody eating here! My Fiancé and I had ordered 2 Big Macs when we stopped at a parking lot to eat the Big Macs was very cold and the bread tasted stale and the bread was falling apart. It was very disgusting like it have been sitting out for a while, yall gotta do better and have some direct and order in that place or it won’t be a McDonalds in West Helena.
Atmosphere: 1
Food: 1
Service: 1
Most rude people. Over charge me for 3 chicken strips
8.19$. Not a meal. Ordered a fish sandwich didn’t get it. Employee walked off when I tried to explain. Didn’t get receipt. Said couldn’t get one. Horrible place, food and people.
Don’t waste your money. The strips were un-eatable.
Staff is always rude and confused. The order is ALWAYS incorrect. I asked for cheese on a kids meal twice and the girl said it was good to go. Lo and behold when I go to the pick up window it didn’t have cheese and when I asked for cheese they said we asked for hamburgers not cheeseburgers. I asked TWICE for cheese and didn’t get it. When I asked for a burger with cheese they said it would be an additional 90c. I didn’t even get it at that point because it should have been charged when I asked for it. McDonald please do better!! I do not recommend you to this chain in West Helena! STAY AWAY!!!!
Atmosphere: 2
Food: 2
Service: 1
If I didn't have kids I wouldn't set foot here. The staff are absolutely disrespectful. They don't greet you or assist you. If you don't have to go here then DON'T because the staff seems to think we're doing them a favor by choosing to eat there. It's absolutely ridiculous!
Atmosphere: 2
Food: 3
Service: 1
the worst experience I’ve ever had. we sat in the drive thru for 30 plus minutes because they apparently turned the grill off. Then they re dipped our fries and gave us old nasty fries. They refused to give us the name of whoever cut the fryers off 2 hours early & the store phone goes straight to voicemail. All in all a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Today I ordered 2 sausage egg cheese biscuits but when I made it to work there was not meat in my sandwich and couldn't call because the number doesn't work!!!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Sausage, Hash Browns
They are okay not the best.. use to be goodish food not so much any more
Atmosphere: 3
Food: 3
Service: 2
Good vibe
Atmosphere: 5
Food: 5
Service: 5
DO NOT recommend stopping here. Waiting 10 minutes to get half of my order in the drive through. Waited 10 more minutes and never got the other half. (A sandwhich, hash brown and a drink). Food tasted like cleaning products.
Atmosphere: 1
Food: 1
Service: 1
Thank you Yanna for being pleasant, patient, and professional. I wasn’t feeling well when I came in to order and you helped me get what I wanted. I appreciate your kindness and excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Some of my order was cold
As usual for the one up West Helena Arkansas
Atmosphere: 1
Food: 1
Service: 1
OK. It's McD's. But... this was excellent service and honestly, I don't know how, but the best burger in some time. I've been traveling, I've made about 3 mcd stops. This one reminded me of how it was when I was a kid. It was Good .
Atmosphere: 5
Food: 5
Service: 5
Food is ALWAYS FRESH.
Atmosphere: 5
Food: 5
Service: 5
Employees are rude. Wrong order delivered outside at a quarter till three in the afternoon. When I took my order inside, employees visiting with friends! Terrible!
Drive thru and kitchen were on point today!! Line moved quickly and food was really good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
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