Loved the food. Abbey the manager on duty was very nice and friendly.
Atmosphere: 5
Food: 4
Service: 5
Tim Arnold
Captain D's is always hot an fresh but not tonight, I will never come back to this location! I waited 15mins for warm food not hot, my wife and I was pissed, and still hungry, boy they have gone down and I really don't think they give a dam!!
Atmosphere: 1
Food: 1
Service: 2
Deaudria Wilson
The manager is very rude and nasty!! No affection shown at all!! Just nasty! Then we waited 10mins on fish sandwich so the rest of the food was cold!
Atmosphere: 1
Food: 1
Service: 1
Kelley Wroten
... good was greasy... I carried it back and gave it to them... they refunded my money in cash...
Atmosphere: 3
Food: 2
Service: 3
Linda Fields
Where do I start? Let’s start with the newest elderly black female working the Drive-Thru. Today, was like enough is enough! She took my order and after several minutes, I was asked to pull up (no problem) that’s nearly every visit which is 2-3 times a week. While pulled up, I notice a gentleman out front sweeping up trash. He speaks and continues doing his job as he moves towards the Drive-thru window and as I peer out of my side view mirror, I know the worker hands him a Captain D’s bag and he’s coming to my vehicle. When he gets there he tells me, You are lucky today that I’m out here (smiling 😄). I’m livid because my meal was handed to me to through Drive thru. NOT! Other encounters includes: Fish not grilled throughout (Pink) and SPOILED, and Miss bread 🥖 on several occasions.
Atmosphere: 1
Food: 1
Service: 1
Emily Tullos
It was awful!!! Fries were nasty!! Soggy and wet and gross my friends food was not edible either. Had to throw it all away. But had no time to go back because of work.
Atmosphere: 1
Food: 1
Service: 1
Helen Parlow
Always stop when I'm passing through... LOVE the fish.
Atmosphere: 5
Food: 5
Service: 5
Jocelyn Prackett
Tried the new garlic butter shrimp, and it was delicious as expected. Quick, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Ashley Douglas
I went through drive-thru and the older black lady wasn’t friendly at all. Food totally sucked!!!!! Please close down already to high to receive poor service.
It took 20 minutes from the time on my receipt until I got my food. The okra was lukewarm and the beans were meh at best. I've eaten there several times and have been very impressed with the service until today.
debbie Pelt
Did drive through
Atmosphere: 4
Food: 5
Service: 5
Catherine Wallace
Vegetarian options: Broccoli
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Fish Sandwich
philicia hinton
Just left on 2/16/25. Horrible food had the catfish, corn , baked potato. The fish tasted fishy and old. The huspuppies burt. I see why know one was in line. It's sad you can't get a decent meal in West Memphis, you have to drive to Memphis to get some food. My two meals were 33.00 sad!!!! The staff and manger should be ashamed! This place has went downhill ! Be warned!!
Good food
Loved the food. Abbey the manager on duty was very nice and friendly.
Atmosphere: 5
Food: 4
Service: 5
Captain D's is always hot an fresh but not tonight, I will never come back to this location! I waited 15mins for warm food not hot, my wife and I was pissed, and still hungry, boy they have gone down and I really don't think they give a dam!!
Atmosphere: 1
Food: 1
Service: 2
The manager is very rude and nasty!! No affection shown at all!! Just nasty! Then we waited 10mins on fish sandwich so the rest of the food was cold!
Atmosphere: 1
Food: 1
Service: 1
... good was greasy... I carried it back and gave it to them... they refunded my money in cash...
Atmosphere: 3
Food: 2
Service: 3
Where do I start? Let’s start with the newest elderly black female working the Drive-Thru. Today, was like enough is enough! She took my order and after several minutes, I was asked to pull up (no problem) that’s nearly every visit which is 2-3 times a week. While pulled up, I notice a gentleman out front sweeping up trash. He speaks and continues doing his job as he moves towards the Drive-thru window and as I peer out of my side view mirror, I know the worker hands him a Captain D’s bag and he’s coming to my vehicle. When he gets there he tells me, You are lucky today that I’m out here (smiling 😄). I’m livid because my meal was handed to me to through Drive thru. NOT! Other encounters includes: Fish not grilled throughout (Pink) and SPOILED, and Miss bread 🥖 on several occasions.
Atmosphere: 1
Food: 1
Service: 1
It was awful!!! Fries were nasty!! Soggy and wet and gross my friends food was not edible either. Had to throw it all away. But had no time to go back because of work.
Atmosphere: 1
Food: 1
Service: 1
Always stop when I'm passing through... LOVE the fish.
Atmosphere: 5
Food: 5
Service: 5
Tried the new garlic butter shrimp, and it was delicious as expected. Quick, friendly service!
Atmosphere: 5
Food: 5
Service: 5
I went through drive-thru and the older black lady wasn’t friendly at all. Food totally sucked!!!!! Please close down already to high to receive poor service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It took 20 minutes from the time on my receipt until I got my food. The okra was lukewarm and the beans were meh at best. I've eaten there several times and have been very impressed with the service until today.
Did drive through
Atmosphere: 4
Food: 5
Service: 5
Vegetarian options: Broccoli
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Fish Sandwich
Just left on 2/16/25. Horrible food had the catfish, corn , baked potato. The fish tasted fishy and old. The huspuppies burt. I see why know one was in line. It's sad you can't get a decent meal in West Memphis, you have to drive to Memphis to get some food. My two meals were 33.00 sad!!!! The staff and manger should be ashamed! This place has went downhill ! Be warned!!
Atmosphere: 1
Food: 1
Service: 1
Fries cold , blackened tilapia scorched
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