Church's Texas Chicken

1503 E Broadway Ave, West Memphis
(870) 735-2689

Recent Reviews

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Kay Nashelle

This must be the location that only hires people who had an IEP in school. We visited today, 6/28/25, and they were out of okra, hot sauce, jalapeño bombers, and several sodas. I ordered all of those items via the church’s chicken app. I was told to request a refund thru the app because they could not substitute those items or complete a refund. That’s BS. I called customer service whom said a refund can only be processed thru the exact location. The MOD called the GM who assisted her with my refund. The little radio dude at the register was not helpful at all.

Atmosphere: 1

Food: 3

Service: 2

Michael Williams

Really good food, the biscuits are the bomb.

Atmosphere: 5

Food: 5

Service: 5

t W

My food has always been hot at this location. The staff work hard but the managers work even harder to get you in and out in a timely manner with your correct order. They keep a good work attitude.

Atmosphere: 5

Food: 5

Service: 5

David Rich

Super nasty attitudes,smh .The employees is giving Churches a bad name. How are you mad at the customer because they want to buy chicken? You wouldn't have a job if the customer didn't buy the chicken.

Atmosphere: 1

Food: 1

Service: 1

Terri Andrews

Waited 28 minutes on Mac and cheese that staff did not even say was not ready. Overheard them saying 9 mins which turned into 28 mins. Bought the big family pack costing right at $30 and got home to no yes 0 none of the 5 honey biscuits. Chicken was good but cold and okra was cold and hard due to wait on Mac & cheese and absolutely not a biscuit to be had.

Atmosphere: 3

Food: 3

Service: 3

Tiffany Jackson

The food was very, very delicious. I honestly have no complaints at all. The seafood empanada was immaculate. The atmosphere was very laid-back and comfortable.

Atmosphere: 4

Food: 5

Service: 5

Rico Lamb

Great chicken 🍗🤤

Atmosphere: 5

Food: 5

Service: 5

ENA B

I ordered a large fried orka. It was oily and not fresh at all. Can we work on giving customers fresh and hot food, please? Greeting the customers and making them feel welcome!

Atmosphere: 1

Food: 1

Service: 1

Joab Munoz

They always miss to complete your order.... bad workers cant get it right

Atmosphere: 1

Service: 1

Luz M. Berrios

I'm sorry to say, I had taste Church Chicken before. But at this place the floor taste like cardboard with no seasonings. But the biscuits were to die for.

Atmosphere: 2

Food: 2

Service: 2

Chance King

The food was trash. It had been sitting under the heat lamp too long and was greasy and gross.

Atmosphere: 1

Food: 1

Service: 3

SHANTEE BRYANT

The food and customer service was top notch. Would definitely recommend coming here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2pc Combo

Audrey Reyes

Visited this location Saturday, March 22nd around 5 or 6 pm. The young lady who took our order was very nice and I have nothing bad to say about her. The manager that was working however..
He was the one who was fixing our order. After bringing it to the counter, my friend asked if he had another bag we could have just to separate our food. He let out a big SIGH and reached over for the bag. When my friend opened the box to check and make sure everything was there, she noticed her coleslaw was small. She had ordered a large. She just politely told him that she got the incorrect size and he decides to talk loudly about how she didn't pay for a large.
It wasn't a big deal that the order was taken wrong, but his attitude was just bad news. She said she would gladly pay for a large because she loves their coleslaw. Anyway, I don't know what his problem was but he needs to learn to not take out his bad days on other people. We were so annoyed by this guy that we didn't even notice both of our orders were missing biscuits until we got home. lol Her mashed potatoes turned out to be just gravy. The chicken was good though.

Atmosphere: 2

Food: 5

Service: 1

Lillie Mems

Not friendly at all, until Johnathan walked up and gave me a warm welcome, they food was nasty.

Atmosphere: 1

Food: 1

Service: 1

Lance Whitacre

Polite service, great chicken

Food: 5

Service: 5

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