Sonic Drive-In
120 W Broadway, West Memphis
(870) 732-4452
Recent Reviews
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Slow to to my order and most of time it will be incorrect
Atmosphere: 2
Food: 2
Service: 1
I've been to a lot of Sonics but this is the worst!!!
Just follow the instructions...
No topping on my banana shake... What did they give me...topping!
I specifically asked for tomato... Extra pickle... Extra mayo... that's it...! What did I get?... that... along with onion and lettuce đ. There hamburger tasted old... rank! They did get the diet coke right with no ice đ. That's why you (tip) because you hope they get it right. (Not)
Atmosphere: 2
Food: 2
Service: 1
The you lady was so rude and unprofessional when I asked for her name she said she couldnât give it to me I asked to speak with a manager about this she said she was a manager I have been there before but this lady was the worse person I have ever run across in that store
Atmosphere: 1
Service: 1
I love our carhop lady
Atmosphere: 5
Food: 5
Service: 5
Very unsatisfied and unprofessional especially on the night shift has no patience at all I cancelled my order because of the rudeness
Atmosphere: 1
Food: 2
Service: 1
Bond and Thank people
Atmosphere: 5
Food: 5
Service: 5
9/23 at 12:25 I tried to place an order for food and the lady over the microphone didn't not listen to me and I had to repeat myself multiple times. She got my drink wrong and I decided to leave before getting angrier. Customer service is the most important character in a business and this location lacks it.
Atmosphere: 1
Food: 1
Service: 1
Some of the nastiest attitudes I've ever seen!! Smh Attitude so nasty taking our order to the point we just left. Don't understand why we have to be treated like that in order to do business. We took our business to Burger King where we got treated with respect.
Atmosphere: 1
Service: 1
Man every time I go here the people taking my order always hive me an attitude and I have to correct them constantly on what I ordered. They always have an attitude. Be careful these people are rude for no reason. Been here 4 times in the last week cause my pregnant wife has cravings for the garlic butter cheeseburger. Id rather drive to another franchise at this point.
Atmosphere: 1
Food: 4
Service: 1
Corn dogs were fresh and cooked perfectly. My drink was spot on which is rare. Only thing I didnât care for was as busy as the location is they took away a few stalls for mobile order and to park and eat. Absolute madhouse for parking.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Always get the tots and a cherry limeade
Atmosphere: 4
Food: 4
Service: 4
A joke all the way around. Rudest âmanagerâ supposedly Iâve ever dealt with. Had to ask a few extra questions bc theyâre always out of everything but I was nothing but nice saying thank you blah blah - she wants to get real snippy with me and rush me so I canceled the order and then she got real rude and then I did too. Will literally NEVER go to this pathetic place again. If it wouldnât be a complete waste of time to call corporate or something and complain I would because she was literally that awful.
Most of the attitudes are regularly ghetto. I ordered chicken strips combo and thought I ordered an extra Fry. One came to get the receipt and two came to double team me about some 3 dollar fries. I won't be coming back
Food: 5
Service: 3
The burger was cold and had old grille burnt stuff all over it. I did their survey but they didn't care.
Atmosphere: 1
Food: 1
Service: 1
Updated post 3/17/25 The food is terrible and the staff is rude. This is what they charged me 10 dollars for.
Atmosphere: 1
Food: 1
Service: 1
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