The Grind
1550 Ingram Blvd, West Memphis
(800) 467-6182
Recent Reviews
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Did not have a good experience. The rest of my party liked their food, but none could brag about the delivery time. I never got mine. When it did show up it was cold and nothing like the picture I ordered from. Then it took getting management involved to get a refund. They said they would be changing the menu photo and would be heading to the kitchen to see what the problem was. Offered to comp my breakfast. So … we will see.
Atmosphere: 4
Service: 1
Advertisement shows breakfast. No breakfast available and I refuse to eat at a place that makes me order from a kiosk
Atmosphere: 1
Food: 1
Service: 1
30minutes into waiting and still haven’t gotten my food. Also located in the worst state ever.
Atmosphere: 2
Food: 3
Service: 2
Great experience! Thanks Calisha for being helpful, friendly and professional !
Atmosphere: 5
Food: 5
Service: 5
I have to take back my earlier high reviews of this place! They literally never buzzed me that my order was ready! After waiting an hour, I went to ask about it. She check an order that was ready and told me it was not mine and mine was coming up next! Basically she lied, mine never came up and that was my order which that sat aside. After an hour and a half I requested a refund and the manager would not do a refund! Instead she put in the order again saying it would be fresh! Basically they re package that same old burger and threw in a piece of stale cake to try and appease me! What the hell! Never again will I patron the Grind! Not with that staff operating it! Gonna find my earlier review and delete it so y’all won’t be mis-guided (sorry Maddy)!
The potato wedges tasted so good!
DO NOT GO HERE.
IF YOU ORDER ONE, TAKES ABOUT 45 - 60MINS TO GET IT.
THIS PLACE NEEDS TO BE REPLACE OR HIRE SOME SMART GALS.
Waited over an hour for my food to be given the wrong food called for a Supervisor and was given to run around To top it off the staff was very Unprofessional this Experience has made me not want to come back to this casino i give this Restaurant
A negative 0 stars
Atmosphere: 1
Food: 1
Service: 1
They Need 2 Tighten Up N That Kitchen...It Was Late/Early Morning & They Were The Only 1st Open...As I Went to Throw My Plate Away,another Lady told Me her Food Was Terrible, as She Was Headed to The Trash as Well...She Had Wishes for me & The Other Girl Next to me saying "I Hope Yall Food Was Good, Cause MINES Wasn't" She Replied...Soon As I Finished That Food, I Had to Go to The Bathroom ASAP...Usually When My Body Does This, & It's Not Time It's Food Poisoning...Didn't Feel Sick, & or Have to Go Again...Though...THANK GOD...
Catfish Was Fried Hard, & They Need To Reconsider the JUST Cornmeal Recipe...U Will Wait a Good While for ya Food...I Was 25mins With Barely Anyone There...Fries Were Hard as Well, & Had to Throw a Good Bit Out...Check Ya Food Before Leaving As Well...I Ordered Diet Pepsi No Ice, & you Know What I Got Right??? U Guessed it...Then, I Look On The Ticket, & It's Clearly There...The Girl Tried to Drain The Ice, From Another Cup, Then Take that Half, & Refill... I'm Like Nahhhh
Atmosphere: 2
Food: 2
Service: 1
Staff is so friendly and helpful! Great selection!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Employees more interested in chatting amongst themselves at 643am. Food is priced for a “casino” experience. No real cream for the coffee just little instant pods.It’s a coffee shop that has an identity crisis. It wants to be a real coffee shop but that last little bit of effort is just not there. They need a coffee shop expert to really fix some things.Here’s a perfect example of the identity crisis - the packaging. Half paper half plastic? Either go all one way or the other.
Atmosphere: 4
Food: 3
Service: 2
The staff at The Grind are the rudest people I've ever met. Plus the food and coffee is overpriced trash.
Atmosphere: 1
Food: 1
Service: 1
Went there for breakfast. Food's really good service was slow but they were nice.
Atmosphere: 4
Food: 5
Service: 2
The food was very overpriced for the quality.We ordered shrimp and grits with veggies and beef pot roastEverything was we got, reminded us as can- foods or Dollar General take home foods. Of course we ate the food because we were hungry and already spent the money, but the Salvation Army could have prepared a better meal.
The food was so good and wholesome. I need this experience. The staff was pleasant and came and checked on me
Atmosphere: 3
Food: 4
Service: 4
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