Jersey Mike's Subs

Not sure what's up with these other reviews but this location is fine. Food was good, employees were friendly, place was clean. Thank you!

Atmosphere: 5

Food: 5

Service: 5

They dont answer the phone. Its crazy.

Atmosphere: 2

Food: 2

Service: 1

My husband and I shared the Italian,with their brewed tea. Always friendly and good service

Atmosphere: 5

Food: 5

Service: 5

Ordered mobile pickup time was off by over an hour and every sandwich was wrong. Incredible. Love jersey mikes but going to jimmy johns now.

Atmosphere: 1

Food: 1

Service: 1

Fast, and relatively inexpensive for the size of the sandwich. Cannot go wrong for lunch or a fast dinner.

I stop at the Anthem location of Jersey Mike’s often if I need lunch and I’m driving in between Prescott area and the valley.
This location is a good as any other. My favorite chain sandwich shop by far.

Atmosphere: 4

Food: 5

Service: 5

Too long pieces of hair in my sandwich. It was mixed in with my onions. Soggy, mushy…. Please have your employees wear hairnets next time, especially when you’re working around food. Unsanitary. Disappointed.

Food: 1

I've been to a LOT of Jersey Mike's and this is by far the worst. The sandwiches taste different here than any other store and I have no idea what it is, but it is not good! The customer service is also pretty poor, as they don't at least attempt to seem happy to be employed and serve guests. The manager should DEFINITELY be fired at the very least!

Atmosphere: 3

Food: 1

Service: 2

It is June 10th, 2025 2:55pm, whoever is working the grill should be fired. Most disgusting sandwich i have ever gotten. Most of the bread was stale, and the part of the bread that was soft was saturated with grease. It will be a while before i come back to this location.

Always pleasant n efficent with service

Best quality meat and attention to quality sandwich construction every time.

I usually enjoy coming to Jersey Mike’s, but this last visit was absolutely terrible. The girl at the counter—pretty sure her name was Taylor—was unbelievably rude and honestly made me question how she even got hired. From the moment I walked in, she didn’t greet me, didn’t smile, just stood there chewing gum and scrolling on her phone like I was interrupting her break. When I asked a question about the menu, she rolled her eyes and said, “It’s literally right in front of you,” in the most sarcastic voice. When I politely asked for no mayo on my sandwich, she made direct eye contact, slapped it on anyway, and said, “Too late,” like it was some kind of joke. I was shocked. Then, when I asked if she could remake it, she sighed super loud, threw her gloves in the trash, and mumbled something about customers being “so annoying.” But it didn’t stop there. While she was remaking my sandwich, she stopped twice to text on her phone and even FaceTimed someone while preparing food. No gloves, hair not tied back, just full-on distracted and clearly didn’t care. At one point, she even turned to a coworker and said, “I hate this job and everyone in this line,” loud enough for people to hear. She tossed my sandwich onto the counter when it was done and walked away without a word—no bag, no napkins, nothing. Honestly, it felt like I was being treated like a joke. If this is how Jersey Mike’s lets employees act on the clock, I won’t be coming back. Taylor’s attitude was completely unprofessional, and honestly, she shouldn’t be working in customer service at all.

3 straight website orders placed and each one has been made incorrectly. The staff doesn’t pay attention to any customization or special instructions at all. Food quality is very good, but I’d recommend opening each and every item at the counter in front of the staff to verify. It’s frustrating to get back home and find out everything is incorrect and then having to drive back to the store for a remake, kind of defeats the purpose of ordering ahead.

Yahya, Kenji - they are the absolute best they get everything prepared, super fast and efficient. Definitely recommend coming here. They made the experience way better.

All the staff members were nice and welcoming and my sandwich was so yummy! Thank you!