Bad Customer Service ordered a blonde vanilla ice latte … Didn’t have no vanilla !!!! Can’t even get hold of store to get a refund ..PAYED 7$ for a nasty drink
Carmen
Emma, your behavior tonight (May 10, 2024) was completely unacceptable. Your rudeness was uncalled for, and it was evident from the moment I approached the counter to place my order at Starbucks. Just because you were closing soon doesn't mean you had to rush me and make mistakes with my drink. Your attitude was far from the friendly and welcoming standard expected of Starbucks baristas. If you can't manage a positive and courteous demeanor, perhaps this job isn't the right fit for you.
Atmosphere: 1
Food: 1
Service: 1
Rodrigo Benitezz
Very rude staff including the shift leader or “manager” 02/25/2024 around 9:45
Atmosphere: 1
Food: 1
Service: 1
Douglas Fant
Iced chai
Food: 5
Carine Nadel
Service is usually very friendly and efficient. Food and atmosphere could use some
Atmosphere: 3
Food: 2
Service: 4
Valeria C. H.
Very friendly, the pumpkin latte is delicious!
Atmosphere: 5
Food: 5
Service: 5
Daddy Lucifer
The guy was super nice and helpful, just came here for giftcards for my staff but seems like a nice little starbucks.
Atmosphere: 5
Food: 4
Service: 5
Meghan Rakotz
Thank you so much to the staff at the Anthem Starbucks on Anthem Way and Gavilan Peak Pkwy, you are amazing! They donated coffee, cups, sugar and creamer for a Teacher Appreciation breakfast banquet at Gavilan Peak Elementary. The teachers and staff are so appreciative of your generosity! Thank you to Johnathan, Melissa, Jazmina and all other staff members there for arranging this! Thank you!!!!!
Robert Garcia
Store manager is amazing ? I love her customer service and she makes the best drinks .
Super rude employee and the drink wasn’t hot. This was a painfully bad experience. Went back to ask him to remake it, and no one was even there. Thursday at 6 pm. Geez.
Bailey Denny
Both of the dark haired girls at this Starbucks have wonderful customer service! Rarely do I go somewhere these days and get treated nicely & with respect & these two have awesome work ethic. They deserve to be recognized for that. Thank you for being amazing & to the one that drew the grinch you are so talented!! Keep it up!
RuthE Hubby
GRACE GRACE GRACE!!! She is so good at customer service. I really appreciate her and all she does to make our visits amazing! Truly a unicorn ? thank you Grace!! You make my day better ?
DLB
Gross set up (dirty) with rude immature workers. Was give a very bad attitude, even kept calling me hun?! It was like dealing with people on speed also, kind of really crazy. Then when I got my coffee it was almost cold certainly not hot!
Lazy Days
Order ahead not available is becoming the norm with this location. Out of cinnamon Dolce and Chocolate Peppermint Mocha most of the time. Inconsistent taste is also the norm at this location. New manager might be in order!
Nick is a very friendly clerk.
Service: 5
Bad Customer Service ordered a blonde vanilla ice latte … Didn’t have no vanilla !!!! Can’t even get hold of store to get a refund ..PAYED 7$ for a nasty drink
Emma, your behavior tonight (May 10, 2024) was completely unacceptable. Your rudeness was uncalled for, and it was evident from the moment I approached the counter to place my order at Starbucks. Just because you were closing soon doesn't mean you had to rush me and make mistakes with my drink. Your attitude was far from the friendly and welcoming standard expected of Starbucks baristas. If you can't manage a positive and courteous demeanor, perhaps this job isn't the right fit for you.
Atmosphere: 1
Food: 1
Service: 1
Very rude staff including the shift leader or “manager” 02/25/2024 around 9:45
Atmosphere: 1
Food: 1
Service: 1
Iced chai
Food: 5
Service is usually very friendly and efficient. Food and atmosphere could use some
Atmosphere: 3
Food: 2
Service: 4
Very friendly, the pumpkin latte is delicious!
Atmosphere: 5
Food: 5
Service: 5
The guy was super nice and helpful, just came here for giftcards for my staff but seems like a nice little starbucks.
Atmosphere: 5
Food: 4
Service: 5
Thank you so much to the staff at the Anthem Starbucks on Anthem Way and Gavilan Peak Pkwy, you are amazing! They donated coffee, cups, sugar and creamer for a Teacher Appreciation breakfast banquet at Gavilan Peak Elementary. The teachers and staff are so appreciative of your generosity! Thank you to Johnathan, Melissa, Jazmina and all other staff members there for arranging this! Thank you!!!!!
Store manager is amazing ? I love her customer service and she makes the best drinks .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Super rude employee and the drink wasn’t hot. This was a painfully bad experience. Went back to ask him to remake it, and no one was even there. Thursday at 6 pm. Geez.
Both of the dark haired girls at this Starbucks have wonderful customer service! Rarely do I go somewhere these days and get treated nicely & with respect & these two have awesome work ethic. They deserve to be recognized for that. Thank you for being amazing & to the one that drew the grinch you are so talented!! Keep it up!
GRACE GRACE GRACE!!! She is so good at customer service. I really appreciate her and all she does to make our visits amazing! Truly a unicorn ? thank you Grace!! You make my day better ?
Gross set up (dirty) with rude immature workers. Was give a very bad attitude, even kept calling me hun?! It was like dealing with people on speed also, kind of really crazy. Then when I got my coffee it was almost cold certainly not hot!
Order ahead not available is becoming the norm with this location. Out of cinnamon Dolce and Chocolate Peppermint Mocha most of the time. Inconsistent taste is also the norm at this location. New manager might be in order!
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