Jack In The Box
13088 W Rancho Santa Fe Blvd, Avondale
(623) 935-4141
Recent Reviews
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Called first to see if dining room was open to pick up the order. They answered the phone within 3 rings!! Picked up uber eats orders and this is the cleanest fast food place ive seen in a while! Super cute festive decorations. Customer service was nice and the order came out fast so i can go deliver it and make my money! Good job managament team.
Atmosphere: 5
Service: 5
Drive thru order. It was okay.
Atmosphere: 2
Food: 4
Service: 2
Groovy food is radical ❤️
Atmosphere: 5
Food: 5
Service: 5
Staff was incredibly friendly.
However, they did park us and make us wait for 20 minutes for our food that was a little odd.
Food was delicious. Monster tacos and egg rolls.
Some menu items weren’t available this visit.
Seems like they were struggling this evening, but overall, I’d give them five star rating.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to the Jack in the Box location in Tempe several times, and it’s worth mentioning that I’ve almost never received my order correctly. By the time I get home, it’s too late to turn around. When I try to check the bag in line, I’m told they have other customers to serve — but I shouldn’t have to double-check their work every time.
However, that’s not the main reason I’m writing this review. I just want to note, a coworker accidentally left her purse behind at this location, and when she returned, it seemed that some money was missing. We can’t say for sure what happened, but it was a stressful experience. I’d recommend keeping a close eye on your belongings while dining here.
Atmosphere: 1
Food: 2
Service: 1
I will never ever EVER go to this Jack in The Box again. I know people make mistakes it happens but come on...I drove a the way home just to not have all my food so drove all the way back. They gave me a refund but I took my half order back...you'd think they'd let me at least keep that for the In convenience but nope...so smh.
Employees need training or terminated and replaced with better staff. Multiple visits by myself and others recently have lead to wrong orders or missing food, long waits and lack of customer service.
Better jack in the boxes within 5 miles
Atmosphere: 2
Food: 4
Service: 1
Leaving cust. Waiting outside for 20 min is unacceptable
Atmosphere: 1
Food: 1
Service: 1
If you're the only one in the drive-thru they shouldn't park you. Obviously they're trying to get their drive-thru times down to an acceptable level for the corporate office but that's nobody's problem but theirs. If there's people behind me, fine I will play ball but if there isn't it's not cool to be making me park especially since I have such a large pickup truck
Atmosphere: 3
Food: 3
Service: 1
Had eggshell in my suprem croissant sandwich
Food: 1
Restaurantji Recommends
Super slow service, they take a long time to deliver the order, very bad service in all
Atmosphere: 1
Food: 2
Service: 1
First impression, coming in a little bit dirty, no people. It took them a while to greet us until i raised my voice Is somebody gonna help us, or do we have to order tru the kiosk.The order took about 10 - 15 mins there was 3 ladies and one young man working, the young man, seeing like he wasn't doing much besides playing with this hair, his face and handling food disgusting, I had them remake my cheeseburger after he opened it up and put his nasty fingers through it. And I don't even know if they honestly remade it. The lady handed it back to her and it seemed like she just pushed it over. So I couldn't see it, but I was standing there, watching them, and then we got the food finally, with no flavor whatsoever. Everything was bland no salt on the cheeseburger. The tacos were soggy. The sodas were flat, I said no. Whipped cream on my shake all around just disappointing, would never come here again. And we were just passing by anyways.
Atmosphere: 2
Food: 1
Service: 2
Are you kidding me? 20 min for 6 tacos? Shameful
I want to share a great experience of customer service today at this location. I like to thank the Manager by name of “Rose M” I walked into the door in right away she took my order with so much pride of customer service. She was very nice and fast moving with her job. We all know customer service is not easy found at places, but I found great service here. Thank “ Manager Rose M” I highly recommend everyone to come here.
I would eat breakfast here every day if there was ever a single soul at the counter to take my order. This is the 3rd day in a row that I've been ignored by the staff. So i'm gonna go ahead and ignore you as a place to get breakfast every day.
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