PT PHO Express- Avondale

Three of us walked in and myself am temporarily disabled and use a cane from a bad injury, two busyed up ankle recovery.
The girl at the counter was rude and told us to seat ourselves anywhere. After we sat down she says from the counter. “Oh not that table”
So we didnt know where else to sit as it was busy.
Found a table.
A but later her FAMILY came in and sat at that table so apparently seats are selective.
Then it was pretty scary how we were served our PHO thank god we didnt get burnt!
The PHO was “meh”
Went to pay and “we dont take hundred dollar bills”
Oh I did not see the sign and she says “the sign is right there where everyone can see it”
It was a tiny NOTE AT THE CASH REGISTER.
Anyway, my daughter and I always loved the service and food.
Just lost a customer.
Also it was EXTREEEEEMLY DIRTY.

Atmosphere: 1

Food: 1

Service: 1

This place has gone so far down hill. They advertise that they are open until 11pm, we arrived at 10:10pm and were told they were no longer accepting dine in, so we were forced to do a take out order. We spent over $40 and when we arrived home, my pho container was only half filled with broth. My noodles were not cooked thoroughly and I did not have enough broth to cover my noodles+veggies (which was mainly onion) to cook further. My boyfriend ordered spicy ramen and barely received any noodles- and instead of veggies, he received chopped salad. The broth itself lacked flavor. There was only a younger smaller gal working the kitchen, and she was very distracted due to friends coming in from outside and chatting in the kitchen with her. There were essentially 3 teens running the place on a Saturday night. Management needs to investigate and make big changes. Way too expensive for the mediocre food we were forced to take home.

This place is unfortunately going down hill. The food is still good but not as good as I remember it. My biggest issue is that the place seems like it is falling apart. The booths all need to be replaced. If this is what the customer sees, then what don't we see in the kitchen. You guys need to close for a couple weeks and remodel. This is embarrassing.

Atmosphere: 1

Food: 3

Service: 3

Pho lacks flavor and they skimp on the protein. Would give them 1 star but their Viet drinks are alright.

Atmosphere: 3

Food: 2

Service: 3

Would not recommend the pho here. Noodles have rough grainy texture and they give you like 3x the normal amount. So just a lottttt of bad noodles and some okay broth that runs out quickly.

Atmosphere: 3

Food: 1

Service: 3

Delicious noodle pho and plates.

Atmosphere: 5

Food: 5

Service: 5

The Bun Bo Hue was delicious, I would definitely get it again !

Food: 5

Service: 5

Recommended dishes: Hot \u0026 Spicy Noodles Soup - Bun Bo Hue

Pretty terrible experience with the little big girl Emmy. Idk what happened in her life to make her so miserable, but she needs to go. Owners should really investigate this.

The broth was oily and was not enough to barely cover my noodles and vegetables and just spicy with no flavor. Very disappointed.

Food: 2

Service: 3

If you order online, make sure to check it. Was not happy to get home and not have what I ordered.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Noodle Soup, Soup

Super tasty chicken pho noodle soup! and it cost me $13 also quick service! Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

I went on Tuesday Sep 17. around 4pm.
They never took my order they only offered me a drink I told the server I needed a few minutes for me to look at the menu. 4 people sat behind my table after I got there and they were ordering their food. Another couple walked inside, the same server immediately took their order except for mine.
I waited 20 minutes! I was alone sitting in a booth table probably thats why I wasn't that important since I was alone in my table but anywaysss I went to PIER88 they have great service there and the food was served less than 10min!

Service: 1

3 of us went to eat but only 2 of us got our food even though 3 of us ordered food. The drinks came after our food and they were wrong 2 times. They were super busy for a Tuesday and only had 2 people working. I get that it was busy but that’s still no reason why we were completely missing an order and our drink order was wrong 2 times. It looked as though they only worked off memory and didn’t have computers or even a writing pad. I’m a server and in my opinion they really need more staff and better ways to communicate with each other.

Atmosphere: 2

Food: 1

Service: 1

Family of 3 eating in 10 minutes. Thoroughly enjoyed.

Kid-friendliness: Our granddaughter was so quiet when eating. Loved the food. Plenty of options to choose. High chairs available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup, Hot & Spicy Noodles Soup - Bun Bo Hue, Brisket

I’m really disappointed with my recent order (8/31 @10:30PM). I ordered the Vermicelli Grill Pork with Egg Roll online, but unfortunately, it came with Pho noodles instead of the Vermicelli noodles I was expecting. The dish just didn’t taste right with the Pho noodles. It felt like a waste of money, and I don’t think I’ll be ordering from here again.

Food: 1

Service: 4