Smashburger
$ • Burgers, Chicken Wings
Hours:
9915 W McDowell Rd Suite 101, Avondale
(623) 936-3020
About Smashburger
Customers' Favorites
Smashburger Reviews
Ratings
Menu


Hours
Monday | 10AM - 9:30PM |
Tuesday | 10AM - 9:30PM |
Wednesday | 10AM - 9:30PM |
Thursday | 10AM - 9:30PM |
Friday | 10AM - 10PM |
Saturday | 10AM - 10PM |
Sunday | 10AM - 9:30PM |
Smashburger is a restaurant that has previously received positive reviews, but recent experiences have been less than satisfactory. The door was reportedly locked after opening, and customers were left waiting with no acknowledgment or apology from the staff. The once popular black bean burger has been removed from the menu, and the chicken tenders and fries that were ordered instead were described as having extreme temperature variations - one being extremely hot and the other cold. The brisket burger was criticized for being chewy and sponge-like, and the fries and sautéed onions were described as cold and undercooked. On a positive note, the food was reported to have arrived hot. However, the restaurant's temperature was described as cold, and the restrooms were noted to be slippery and greasy, posing a fall risk. Overall, the recent customer experiences have been disappointing, with issues in food quality, customer service, and cleanliness.