Smashburger

Name: Smashburger
Address: 9915 W McDowell Rd Suite 101, Avondale, Arizona, 85392, US
Telephone: (623) 936-3020
Price range: $
Rating: 2.9

$ • Burgers, Chicken Wings

Hours:
9915 W McDowell Rd Suite 101, Avondale
(623) 936-3020

Menu Order Online

About Smashburger

Smashburger is a restaurant that has previously received positive reviews, but recent experiences have shown room for improvement. There were reports of the door being locked after opening, leaving customers waiting without acknowledgment or apology from the staff. The popular black bean burger has been removed from the menu, and the chicken tenders and fries ordered instead were described as having extreme temperature variations, with one being extremely hot and the other cold. The brisket burger was criticized for being chewy and sponge-like, while the fries and sautéed onions were noted to be cold and undercooked.

On a brighter note, many customers have shared that the food arrived hot, and the burgers are often cooked to perfection, with juicy and flavorful bites. The fresh toppings and soft yet slightly crispy buns enhance the overall experience. The atmosphere has been described as welcoming, with staff members going above and beyond to ensure orders are perfect. Customers have appreciated the ability to customize their meals, making it easy to get exactly what they want. However, cleanliness remains a concern, as the restrooms were noted to be slippery and greasy. Overall, while there are challenges, Smashburger continues to be a place where good food and friendly service can be found, making it worth a visit.