Ordered 2 JR cheeseburgers and 3 medium blasts through the app. Showed up to the location 5 minutes later. Checked in through the app. Within a few minutes a bell hop was coming out with my order. I immediately recognized that my blasts were the incorrect size. I asked the bell hop are these medium? She responded “no they are mini” I said I ordered medium. Bell hop copped an attitude and said “no you ordered mini. Check your receipt” to which I did and pointed out she was incorrect. Bell hop took my blasts back into the restaurant. After 20 minutes of waiting I got her attention by whistling. Bell hop came over to me aggressively saying to “never whistle at me again, and that the mistake they made was less important than what was going on” I asked to see a manager. I was responded too with more attitude. When the manager came out to resolve the issue; The manager had no idea what was the differentiating factor between my blasts, had no way of correcting the problem, and simply blamed the problem on a “new employee” horrible service. Horrible accountability. Horrible guest relations.
Atmosphere: 1
Food: 3
Service: 1
Suzanna Medrano
Food is always burnt always have to have it remade but what else would you expect
Jodi Beck
Good for quick snack on the road.
Atmosphere: 4
Food: 4
Service: 5
Matt Little
Said system was down asked if I could pay cash she said how when system is down . New day and age has no clue what it was like without computers
Atmosphere: 1
Food: 1
Service: 1
Joe r Solano jr
Just there could not read the screen press red button ask the special so order 4 jr chees bugers and only one came i told the car hopp to take it back i go somewere else wont b coming back
Miss Lauren Trudeau
They didn't have coffee ready at 830am. Their food is sub par for what they charge
Atmosphere: 1
Food: 1
Service: 1
Mary Williams
Park and eat or grab and go order ready staff courteous
Atmosphere: 5
Food: 5
Service: 5
O'Zandra
I waited a few minutes after ordering a medium cherry limeade. When I received it, it was certainly worth the wait. The staff that delivered it have a smiling face. 🌝
There is no drive thru. Pull into a bay and order from your car.
Atmosphere: 5
Food: 5
Service: 5
VP HOLDINGS
I like sonic, good people and good service.
Diana Hathaway
I love the Avondale Sonic. The staff is always so friendly.
They need to hire employees who enjoy doing customer service. Employees at this location are so rude, just not acceptable.. what a shame.
gisell cisneros
Absolutely discussing , ordered two blast and both tasted like spoiled milked!!! Kindly called in and manager on call (6/20/2025 @5:40pm) stated the machines were cleaned when both blasts tasted spoiled and lied about trying it herself and denied refund!
Matt Smalls
Sonic is fantastic!
ASTRUM :0
They forgot my shake.
Hailey Sanchez
Got a M&M and Oreo blast And they were both rotten/sour!
Ordered 2 JR cheeseburgers and 3 medium blasts through the app. Showed up to the location 5 minutes later. Checked in through the app. Within a few minutes a bell hop was coming out with my order. I immediately recognized that my blasts were the incorrect size. I asked the bell hop are these medium? She responded “no they are mini” I said I ordered medium. Bell hop copped an attitude and said “no you ordered mini. Check your receipt” to which I did and pointed out she was incorrect. Bell hop took my blasts back into the restaurant. After 20 minutes of waiting I got her attention by whistling. Bell hop came over to me aggressively saying to “never whistle at me again, and that the mistake they made was less important than what was going on” I asked to see a manager. I was responded too with more attitude. When the manager came out to resolve the issue; The manager had no idea what was the differentiating factor between my blasts, had no way of correcting the problem, and simply blamed the problem on a “new employee” horrible service. Horrible accountability. Horrible guest relations.
Atmosphere: 1
Food: 3
Service: 1
Food is always burnt always have to have it remade but what else would you expect
Good for quick snack on the road.
Atmosphere: 4
Food: 4
Service: 5
Said system was down asked if I could pay cash she said how when system is down . New day and age has no clue what it was like without computers
Atmosphere: 1
Food: 1
Service: 1
Just there could not read the screen press red button ask the special so order 4 jr chees bugers and only one came i told the car hopp to take it back i go somewere else wont b coming back
They didn't have coffee ready at 830am. Their food is sub par for what they charge
Atmosphere: 1
Food: 1
Service: 1
Park and eat or grab and go order ready staff courteous
Atmosphere: 5
Food: 5
Service: 5
I waited a few minutes after ordering a medium cherry limeade. When I received it, it was certainly worth the wait. The staff that delivered it have a smiling face. 🌝
There is no drive thru. Pull into a bay and order from your car.
Atmosphere: 5
Food: 5
Service: 5
I like sonic, good people and good service.
I love the Avondale Sonic. The staff is always so friendly.
Restaurantji Recommends
They need to hire employees who enjoy doing customer service. Employees at this location are so rude, just not acceptable.. what a shame.
Absolutely discussing , ordered two blast and both tasted like spoiled milked!!! Kindly called in and manager on call (6/20/2025 @5:40pm) stated the machines were cleaned when both blasts tasted spoiled and lied about trying it herself and denied refund!
Sonic is fantastic!
They forgot my shake.
Got a M&M and Oreo blast And they were both rotten/sour!
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