Starbucks
11490 W Hilton Dr, Avondale
(623) 888-6347
Recent Reviews
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Great service and was very welcoming and friendly
Atmosphere: 5
Food: 5
Service: 5
Ordered ahead on the app when I arrived so many people were upset their order was not ready. I waited patiently although I was also in a rush & after getting my drinks they tasted like water with cream. Staff did look like they were trying however, very unorganized.
Atmosphere: 1
Food: 1
Service: 1
Always just a slow place, even when I place orders ahead of time they are always really late
Atmosphere: 5
Food: 5
Service: 1
Great job quick service
Atmosphere: 5
Food: 5
Service: 5
They obviously prioritize drive-through versus walk-in customers.
When I pulled in the parking lot, the drive-through line was very lengthy so I went inside, there was absolutely no wait at the counter. It took 10 minutes for them to make one drink, and by the time I came back outside, the drive-through line was empty.
If I take the time to park and get out of my vehicle and walk inside, I expect to be prioritized over people in the drive-through.
Atmosphere: 3
Food: 3
Service: 1
Ordered 6 drinks for my family and wouldn't offer a damn drink carrier...
Atmosphere: 1
Food: 1
Service: 1
Inpatient barista in the Drive-
Atmosphere: 5
Food: 5
Service: 3
Service was 100% top notch very frienall staff very professional đ I will definitely revisit soon. Very well kept and clean outside / inside
Atmosphere: 5
Service: 5
100% take care of the drive through and web orders before they take care of customers in the store. We waited forever to get a drink, it was crazy, And we were the only customers inside the store. Donât go if you can help it.
Edit: when we finally got the drinks, we were missing one of them, the easiest one, black coffee with a little bit of cream in. Very slow unless youâre in the drive-through
Caleb is an outstanding worker and super friendly! Went above and beyond to help us with our order, iâll will be coming back again. He definitely deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was great! Only bad part is prices have definitely gone up!
Atmosphere: 5
Food: 5
Service: 5
Lizzy (red hair) was unprofessional and gave a poor customer service experience. She gave me incorrect cash back, she shorted me and didnât count the change I gave her initially. So, she gave me a bunch of change back which I was obviously trying to avoid by giving the exact amount of change with cash for my order. She didnât do anything to resolve the issue, I was in the drive thru with no one in line behind me, she easily couldâve corrected it, instead she rushed me along. Very unprofessional, not trying to be rude, it just seems she doesnât know how to count and needs to be trained on register, clearly. I didnât realize until I got home that she shorted me since I was driving.
Atmosphere: 1
Food: 4
Service: 1
Well, first of all, my order was incorrect overcharged. I didn't order a cake pop. So I will not be going there again
Atmosphere: 5
Service: 3
Keep coming to this place and all my coffees still flavorless and too strong not sure if they are new employees or they just donât put any effort into making a good coffee anymore. Employees donât even interact with you and you still have to wait forever to get your flavorless coffee. Not coming back to this Starbucks.
Atmosphere: 1
Food: 1
Service: 1
The 3 chairs they have are super uncomfortable.
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