Love this coffee shop. Great location pull through drive on both sides great idea! Chai latte is always a hit good seasonal drinks as well. Better than Starbuck's.
Update 5/22 I have been coming here since it opened once up to twice a day since its opening for myself, also for drinks for my work place. Purchasing 4 tumblers at 40$ a piece and many more pieces of merch safe to say I've spent my fair share of of money here was happy to do it as I am a big supporter of small businesses and local shopping. So when I saw my card had been double charged I went to fix it thinking it would be a quick opportunity. ( it happens not a big deal) However I was approached with of call your bank I don't know why it did that it doesn't say that here. No offer a discount or a free drink. I very clearly showed the girl my bank statement. It's 5$ so I wasn't to upset until I was met with a bad attitude of o well. Fast forward I still stay loyal to this place, love a lot of the girls here Amanda and Jade I believe are awesome. I still stay loyal because I am about that life. I go in today with one of my tumblers to get a drink I pull up it is the same girl I had a talk about with my card who is a defacto manger when Amanda isn't there I guess. I dump out the leftover liquid (clean) out of my tumbler before pulling up I tried to hand it to her then she tells me she will not take my tumbler it has to be completely dry. I'm sorry for assuming you would take it like the other people have eighteen thousand times. And offered to just give it a quick rinse without the lid of course understandable alright fine, can I still have my discount. She replied yes but only this time. I'm sorry but the constant attitude and lack of customer service from this girl has made it to where I will never go back. Take it as me complaining or whatever but if I have a customer who has spent thousand dollars in the last year on my products I would make an effort to be a little more customer savy.
Update on service 04/25 Ordered a regular monster with Carmel drizzle was handed a monster without specified drizzle when I asked I immediately get the sass attitude "It wasn't on the ticket" now I'm willing to accept you maybe didn't read the ticket another woman took my order and I was very clear when I communicated my specializations, but to look me in the eye say it wasn't on the ticket not oh let me check let me ask so on and so forth..mamm that's just not good customer service.
Food: 4
Service: 2
Gary Honcoop
Very slow, 21 minutes waiting with only one vehicle in front of us. When we did get to the window, instead of taking our order, a person was cleaning the glass . Seemed disorganized, nonchalant and unaware of waiting customers, like it didn't matter. Hot drinks were ordered extra hot, came lukewarm like they had been Sitting around. We would never return or recommend them.
Food: 2
Service: 1
Mark Williams
Coffee is good, staff is good. Service is slowest of any drive thru I have ever been to. Don’t know if it’s lack of equipment or staff but not point in having 2 drive up windows if it takes 20 minutes for each car……….
Steven Sickling
Came here in the morning to get 2 drinks a Carmel Blender and an Iced white mocha. Everything was going good till i got my order and it was a Carmel Crème blender. Then i proceeded to ask if it was coffee because i didn’t order the crème one. She then said no and that i never asked for coffee and didn’t offer to make it with coffee then said sorry and shut the window. So I left and tried to enjoy the drink but it was just nasty I then went back to get a different drink instead (i said nothing of the drink and wasn’t trying to start any problems) i ordered then i heard the girl looking and saying something about me not asking for the coffee and looking at me with a coworker. Very unprofessional and no offer to make my drink right when i brought up that it wasn’t what i asked for.
Atmosphere: 1
Food: 1
Service: 1
HENRY
Has salads and wraps, plenty of choices. Sometimes a bit slow. No soy milk, but plants of other choices.
Atmosphere: 5
Food: 5
Service: 4
Corey Chase
Good coffee and great service
Atmosphere: 1
Food: 1
Service: 1
Chris Holcomb
I absolutely love this place. Starbucks has always messed up my stomach. Mad mule has never affected my stomach besides making it very happy 😁
Drive through coffee stand with very tasty coffee. I had a large black coffee and my wife had an iced caramel coffee. Both were very tasty. Friendly service
Atmosphere: 4
Food: 4
Service: 4
Ms. Rose
I’ve tried to give them a chance. I’ve been here 5 times and every single time I am disappointed. They are SO slow. My husband ordered and picked up pizza from a local pizza shop while I got in line and he had picked up the pizza and got home while I was STILL IN LINE! I’ve never been where it takes less than 30 minutes. Their food and drinks are ok but make sure you don’t have anywhere to be. Even if there are no cars in front of you, they take forever.
Service: 1
Mi mi
Coffee is not strong at all, we’ve ordered coffee three time at this place trying to find a coffee to love but they all taste the same, very milk based and you can’t taste the coffee at all. Also ordered a medium cappuccino with one shot of coffee and the rest would be foam milk, in a medium cup, how is that at all a product that a customer would enjoy? I wish we would have been informed of that before we ordered.
“Drip coffee” was lukewarm and tasted watered-down. Don’t bother. Get an Americano instead and tell em to make it strong.
Food: 1
Service: 1
Ericka Polley
1901 Miles away is too far away. We found the Mad Mule online so we could get our coffee fix while on vacation in Benson.😎 Well, the Mad mule did not disappoint. So much so we went there every day of our vacation. Staff was amazing drinks were fantastic. 10 out of 10.
Paula Nicole Perotti
Amazing drinks . RBF is my ultimate favorite ! They give us local EMS discounts that we greatly appreciate!! Love love love 💕
Rebecca Zearing
I love them. Coffee drinks made with great ingredients. I owned operated a cafe and coffeehouse 25 years. I like great coffee. ❤️
Service: 5
Jasper Finley
I was absolutely obsessed with this place when I first started going here at the beginning of the year. I have a second night shift job in benson so I travel there a couple times a week in the mornings when I get off. The ham and Swiss panini has been my staple I always get it. It’s always cooked, it’s always made perfect and is just amazing. As for drinks I first started getting different ones to try out. At first they were pretty good but as time went on they became less desirable… The smoothies would have big ice chunks at the bottom. The chai was either really good or very heavy handed on the syrup I couldn’t finish it a lot of the time just because it was too strong. I never go back and ask for another because I usually just go straight from the drive through back onto the highway back home. But these past couple weeks have been awful! Like I don’t know why it’s always someone new serving me so I am usually like oh ok this time will be better. But the chai have been getting stronger and the smoothies more on the underblended side and also a little stronger and the one thing that never disappointed me the ham and Swiss panini was my final straw I was so sad the past week it was at least cooked? Just kinda cold… This week when i opened my foil wrapper it wasn’t cooked at all just some break and a slice of cheese and ham and I was so hungry too I always look forward to it after work. So I couldn’t turn around I was already on the highway and had to go home for my other job. I really wanted to leave this company a good review because they have really great food and drinks I don’t know what happens to it though. The prices aren’t too bad service is always great. Time is a little on the slower side but understandable because there’s always a line. I hope this finds someone who can make sure the drinks and food stay consistent.
One more little observation and one I don’t really want to accuse or point fingers. When I go to pay with a card they almost never let me leave a tip when at other places I can always leave a tip. They just either take the card and do all the steps themselves and never leave a tip or they take the machine back before I can click the tip option which usually in restaurants means that they don’t get the card tips and only cash tips which is really sad and so if I carry cash which I never do I’ll try to leave some.
Love this coffee shop. Great location pull through drive on both sides great idea! Chai latte is always a hit good seasonal drinks as well. Better than Starbuck's.
Update 5/22 I have been coming here since it opened once up to twice a day since its opening for myself, also for drinks for my work place. Purchasing 4 tumblers at 40$ a piece and many more pieces of merch safe to say I've spent my fair share of of money here was happy to do it as I am a big supporter of small businesses and local shopping. So when I saw my card had been double charged I went to fix it thinking it would be a quick opportunity. ( it happens not a big deal) However I was approached with of call your bank I don't know why it did that it doesn't say that here. No offer a discount or a free drink. I very clearly showed the girl my bank statement. It's 5$ so I wasn't to upset until I was met with a bad attitude of o well. Fast forward I still stay loyal to this place, love a lot of the girls here Amanda and Jade I believe are awesome. I still stay loyal because I am about that life. I go in today with one of my tumblers to get a drink I pull up it is the same girl I had a talk about with my card who is a defacto manger when Amanda isn't there I guess. I dump out the leftover liquid (clean) out of my tumbler before pulling up I tried to hand it to her then she tells me she will not take my tumbler it has to be completely dry. I'm sorry for assuming you would take it like the other people have eighteen thousand times. And offered to just give it a quick rinse without the lid of course understandable alright fine, can I still have my discount. She replied yes but only this time. I'm sorry but the constant attitude and lack of customer service from this girl has made it to where I will never go back. Take it as me complaining or whatever but if I have a customer who has spent thousand dollars in the last year on my products I would make an effort to be a little more customer savy.
Update on service 04/25
Ordered a regular monster with Carmel drizzle was handed a monster without specified drizzle when I asked I immediately get the sass attitude "It wasn't on the ticket" now I'm willing to accept you maybe didn't read the ticket another woman took my order and I was very clear when I communicated my specializations, but to look me in the eye say it wasn't on the ticket not oh let me check let me ask so on and so forth..mamm that's just not good customer service.
Food: 4
Service: 2
Very slow, 21 minutes waiting with only one vehicle in front of us. When we did get to the window, instead of taking our order, a person was cleaning the glass . Seemed disorganized, nonchalant and unaware of waiting customers, like it didn't matter. Hot drinks were ordered extra hot, came lukewarm like they had been Sitting around. We would never return or recommend them.
Food: 2
Service: 1
Coffee is good, staff is good. Service is slowest of any drive thru I have ever been to. Don’t know if it’s lack of equipment or staff but not point in having 2 drive up windows if it takes 20 minutes for each car……….
Came here in the morning to get 2 drinks a Carmel Blender and an Iced white mocha. Everything was going good till i got my order and it was a Carmel Crème blender. Then i proceeded to ask if it was coffee because i didn’t order the crème one. She then said no and that i never asked for coffee and didn’t offer to make it with coffee then said sorry and shut the window. So I left and tried to enjoy the drink but it was just nasty I then went back to get a different drink instead (i said nothing of the drink and wasn’t trying to start any problems) i ordered then i heard the girl looking and saying something about me not asking for the coffee and looking at me with a coworker. Very unprofessional and no offer to make my drink right when i brought up that it wasn’t what i asked for.
Atmosphere: 1
Food: 1
Service: 1
Has salads and wraps, plenty of choices. Sometimes a bit slow. No soy milk, but plants of other choices.
Atmosphere: 5
Food: 5
Service: 4
Good coffee and great service
Atmosphere: 1
Food: 1
Service: 1
I absolutely love this place. Starbucks has always messed up my stomach. Mad mule has never affected my stomach besides making it very happy 😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Shot of Espresso, Mango, Pesto Turkey Panini, Rice Crispy Treat, Breakfast Sandwich, Lavender, Peach, Rice Crispy
Drive through coffee stand with very tasty coffee. I had a large black coffee and my wife had an iced caramel coffee. Both were very tasty. Friendly service
Atmosphere: 4
Food: 4
Service: 4
I’ve tried to give them a chance. I’ve been here 5 times and every single time I am disappointed. They are SO slow. My husband ordered and picked up pizza from a local pizza shop while I got in line and he had picked up the pizza and got home while I was STILL IN LINE! I’ve never been where it takes less than 30 minutes. Their food and drinks are ok but make sure you don’t have anywhere to be. Even if there are no cars in front of you, they take forever.
Service: 1
Coffee is not strong at all, we’ve ordered coffee three time at this place trying to find a coffee to love but they all taste the same, very milk based and you can’t taste the coffee at all. Also ordered a medium cappuccino with one shot of coffee and the rest would be foam milk, in a medium cup, how is that at all a product that a customer would enjoy? I wish we would have been informed of that before we ordered.
Atmosphere: 4
Service: 4
Restaurantji Recommends
“Drip coffee” was lukewarm and tasted watered-down. Don’t bother. Get an Americano instead and tell em to make it strong.
Food: 1
Service: 1
1901 Miles away is too far away. We found the Mad Mule online so we could get our coffee fix while on vacation in Benson.😎 Well, the Mad mule did not disappoint. So much so we went there every day of our vacation. Staff was amazing drinks were fantastic. 10 out of 10.
Amazing drinks . RBF is my ultimate favorite ! They give us local EMS discounts that we greatly appreciate!! Love love love 💕
I love them. Coffee drinks made with great ingredients. I owned operated a cafe and coffeehouse 25 years. I like great coffee. ❤️
Service: 5
I was absolutely obsessed with this place when I first started going here at the beginning of the year. I have a second night shift job in benson so I travel there a couple times a week in the mornings when I get off. The ham and Swiss panini has been my staple I always get it. It’s always cooked, it’s always made perfect and is just amazing. As for drinks I first started getting different ones to try out. At first they were pretty good but as time went on they became less desirable… The smoothies would have big ice chunks at the bottom. The chai was either really good or very heavy handed on the syrup I couldn’t finish it a lot of the time just because it was too strong. I never go back and ask for another because I usually just go straight from the drive through back onto the highway back home. But these past couple weeks have been awful! Like I don’t know why it’s always someone new serving me so I am usually like oh ok this time will be better. But the chai have been getting stronger and the smoothies more on the underblended side and also a little stronger and the one thing that never disappointed me the ham and Swiss panini was my final straw I was so sad the past week it was at least cooked? Just kinda cold… This week when i opened my foil wrapper it wasn’t cooked at all just some break and a slice of cheese and ham and I was so hungry too I always look forward to it after work. So I couldn’t turn around I was already on the highway and had to go home for my other job. I really wanted to leave this company a good review because they have really great food and drinks I don’t know what happens to it though. The prices aren’t too bad service is always great. Time is a little on the slower side but understandable because there’s always a line. I hope this finds someone who can make sure the drinks and food stay consistent.
One more little observation and one I don’t really want to accuse or point fingers. When I go to pay with a card they almost never let me leave a tip when at other places I can always leave a tip. They just either take the card and do all the steps themselves and never leave a tip or they take the machine back before I can click the tip option which usually in restaurants means that they don’t get the card tips and only cash tips which is really sad and so if I carry cash which I never do I’ll try to leave some.
Atmosphere: 5
Food: 3
Service: 5
Loading...