Way do they show something really good and when you order it's nothing like it and the taste it's crappie dunkin it's a joke it's worse than Macdonald even burger king
Atmosphere: 1
Food: 1
Service: 2
Gmz Jess
I live like 2 minutes from DD and thats why I go there. Never had an issue u til recently. Eveyone is usually very friendly and kind, and service is good. But these past couple times the person on Drive thru sounds like she is forced to be there. Second time, again the lady sounds miserable and my bagel was so burnt I couldn't eat it. Im not picky a little burnt is actually good, but not this time. It cut the roof of my mouth. It was bad. Time to stop spending money on bad service and food.
Food: 2
Service: 3
skylie sutton
Go there almost every Monday the last few times the coffee has been horrible. I aways order the same thing never had a problem but now its just gross. The customer service is bad they could careless to be there and it shows I hate my job but I put a smile on my face because thats customer service.
Atmosphere: 1
Food: 1
Service: 1
k wo
Hardly any selection on donuts.
Atmosphere: 2
Food: 3
Service: 4
Sayda Munoz
Awful experience…went on drive thru to order only one drink took forever to get my order so I went to the window because I thought they forgot about me when I got to the window the girl instead of getting my Oder asked me to go back to the speaker again to make my order…sorry but I was already there and there were no other cars waiting that was so ridiculous it was only one drink.
Atmosphere: 1
Service: 1
John Belt
I tried far harder than they did. I wasted too much money trying to get one drink. Large caramel ice coffee 4 cream 4 sugar 4 caramel. Honestly I think my drink was being messed up on purpose by the manager, but regardless after a year of throwing away money at this location I am done.
Atmosphere: 1
Food: 1
Service: 1
Melinda Harwell
Ordered a mobile order and get home to complete disappointment. I was parked which wasn’t a huge deal but it’s a mobile order you had plenty of time To get it ready. Open loaded hash browns and the container barely had anything in it. The sourdough egg sandwich was sad and pathetic. They can do better because we have had better from this location. I feel robbed.
Diane Mendoza
Every table and is nasty dirty, they are not busy just standing around, both girls were rude. This guy come in and with his grands and they are sweet as pie. Been here 25 min and they are just talking and not cleaning. First time here and last time. Now they are sitting outside with friends.
Christina Delrae Yazzie
Good Customer Service. Quality of Food is Yummy. Various Options on The Menu. Very Reasonable Prices on The Menu. Located in A Convenient Area. Plenty of Parking Available. Love The Sabrina Brown Sugar Espresso...
Cherlyn
When I make an order several miles away (and it tells me I should wait to be closer but I dont) and I arrive and my order isn't ready, and I proceed to watch them take new orders at the drive through and fill those orders as well as people walking in, while I'm standing there waiting for something that was supposed to be prepared before I arrived... poor service. Then they don't even know how to do a refund for a mobile order because I had to get to work and was tired of waiting for them to serve everyone else. Left and had to call corporate and then told it takes 10 days to refund. Ridiculous.
When u sit in the drive thru and wait over 5 minutes and get told to turn ur music down when it wasn't that loud. Ain't no one in the store but want over $15.00 an hour to work. Do the damn job u is being paid for to start. They suck and will never in my life buy coffee from bullhead city dunking donuts again
Thomas Baloga
I mean if you like a bunch of people who look like they are spun on something I guess it's the spot to go idk why it took 30 mins to make black coffee while others were done before me who ordered after the sandwich was decent enough to eat but nah I'm good on stopping by that spot ever again
Michael “Toad” Max
Friendly greeting but Terrible customer service, waited 30 minutes for my bagel and hash browns and served warm, cheese wasn't even melted, tables and counters all dirty, seem to cater to the drive up instead of taking care of walk inside, only one in the area, have to put up with the poor service if I want my breakfast, management needs to retrain the staff
lonnie haspel (handjobber)
Servers are always friendly make you feel welcome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Dunkin' Refreshers
Mat Edc
Need better training. Don't help the person behind me, when I have been waiting over 10 min for my order.
Way do they show something really good and when you order it's nothing like it and the taste it's crappie dunkin it's a joke it's worse than Macdonald even burger king
Atmosphere: 1
Food: 1
Service: 2
I live like 2 minutes from DD and thats why I go there. Never had an issue u til recently. Eveyone is usually very friendly and kind, and service is good. But these past couple times the person on Drive thru sounds like she is forced to be there. Second time, again the lady sounds miserable and my bagel was so burnt I couldn't eat it. Im not picky a little burnt is actually good, but not this time. It cut the roof of my mouth. It was bad. Time to stop spending money on bad service and food.
Food: 2
Service: 3
Go there almost every Monday the last few times the coffee has been horrible. I aways order the same thing never had a problem but now its just gross. The customer service is bad they could careless to be there and it shows I hate my job but I put a smile on my face because thats customer service.
Atmosphere: 1
Food: 1
Service: 1
Hardly any selection on donuts.
Atmosphere: 2
Food: 3
Service: 4
Awful experience…went on drive thru to order only one drink took forever to get my order so I went to the window because I thought they forgot about me when I got to the window the girl instead of getting my Oder asked me to go back to the speaker again to make my order…sorry but I was already there and there were no other cars waiting that was so ridiculous it was only one drink.
Atmosphere: 1
Service: 1
I tried far harder than they did. I wasted too much money trying to get one drink. Large caramel ice coffee 4 cream 4 sugar 4 caramel. Honestly I think my drink was being messed up on purpose by the manager, but regardless after a year of throwing away money at this location I am done.
Atmosphere: 1
Food: 1
Service: 1
Ordered a mobile order and get home to complete disappointment. I was parked which wasn’t a huge deal but it’s a mobile order you had plenty of time
To get it ready. Open loaded hash browns and the container barely had anything in it. The sourdough egg sandwich was sad and pathetic. They can do better because we have had better from this location. I feel robbed.
Every table and is nasty dirty, they are not busy just standing around, both girls were rude. This guy come in and with his grands and they are sweet as pie. Been here 25 min and they are just talking and not cleaning. First time here and last time. Now they are sitting outside with friends.
Good Customer Service. Quality of Food is Yummy. Various Options on The Menu. Very Reasonable Prices on The Menu. Located in A Convenient Area. Plenty of Parking Available. Love The Sabrina Brown Sugar Espresso...
When I make an order several miles away (and it tells me I should wait to be closer but I dont) and I arrive and my order isn't ready, and I proceed to watch them take new orders at the drive through and fill those orders as well as people walking in, while I'm standing there waiting for something that was supposed to be prepared before I arrived... poor service. Then they don't even know how to do a refund for a mobile order because I had to get to work and was tired of waiting for them to serve everyone else. Left and had to call corporate and then told it takes 10 days to refund. Ridiculous.
Restaurantji Recommends
When u sit in the drive thru and wait over 5 minutes and get told to turn ur music down when it wasn't that loud. Ain't no one in the store but want over $15.00 an hour to work. Do the damn job u is being paid for to start. They suck and will never in my life buy coffee from bullhead city dunking donuts again
I mean if you like a bunch of people who look like they are spun on something I guess it's the spot to go idk why it took 30 mins to make black coffee while others were done before me who ordered after the sandwich was decent enough to eat but nah I'm good on stopping by that spot ever again
Friendly greeting but Terrible customer service, waited 30 minutes for my bagel and hash browns and served warm, cheese wasn't even melted, tables and counters all dirty, seem to cater to the drive up instead of taking care of walk inside, only one in the area, have to put up with the poor service if I want my breakfast, management needs to retrain the staff
Servers are always friendly make you feel welcome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Dunkin' Refreshers
Need better training. Don't help the person behind me, when I have been waiting over 10 min for my order.
Service: 1
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