Food was so sad ☹️ only Taco Bell in town. Very disappointed. Used to be my favorite Taco Bell. They’ve gotten my order wrong multiple time
Colton Patton
Just don't taste the same as it used to. Probably needs more real meat products put back into it. Skid marks in the choniez, optional...
Atmosphere: 3
Food: 3
Service: 3
Te
Ordered on kiosk, Never got food. 6 orders that were put in after ours were filled. We were to pay cash at counter so we left as we hadn't paid yet
Service: 1
Laila Yah
They shorted they beef on my tacos LITERALLY had to have been a half of a teaspoon of meat
Atmosphere: 4
Food: 1
Service: 2
Torry White
Super overpriced came out to $25 I know inflation is bad but this is crazy never again 👎 rip long john silvers
Atmosphere: 1
Food: 1
Service: 1
Chuck
First and last visit to this Taco Bell. The place is understaffed. The tables were not cleaned. There was spilled food and drink on the floor at our table. The self-serve beverage station had spills everywhere and there were straw wrappers scattered around. I don't mind using a kiosk to order, and in fact, I prefer them so I can make my menu choices without feeling rushed and can customize my order items to suit my preference. Only occasionally did one of the staff members appear from the kitchen/back area to help anyone who was intimidated by the kiosk ordering process. They didn't seem to take orders at the counter at all. The functionality of the Taco Bell kiosks is poor compared to other kiosks I've used. Once you add one item to your order, you have to do a bit of exploring to get back to adding more items. I like to customize my menu choices, and in this case I needed to leave cheese off of the two tacos for my wife (lactose intolerance). Her tacos still came out with cheese on them, so it appears the kitchen staff just sees tacos on the order and didn't pay any attention to the No Cheese choice we made. Fortunately, the cheese didn't melt into the tacos so my wife was able to pick it off, which was a good thing since there was no one at the counter so we could ask for a remake. I had almost chose Extra Meat when customizing her tacos (which would have been an upcharge), but when I saw that the kitchen didn't leave off the cheese as requested, I was glad I didn't order the extra meat. The kiosk would have charged me for the add-on, but I sincerely doubt the kitchen would have added the extra meat. By the way, the small amount of meat on the tacos was pathetic. I don't know if that's the new standard amount on a Taco Bell taco or if it's just incorrect preparation at this particular location. I used to get tacos from other Taco Bells occasionally and they had more meat. As stated in the beginning, I don't plan to ever return to this location given the lack of service, unclean conditions, and incorrect order prep.
Atmosphere: 1
Food: 3
Service: 1
Deirdre Hammond
Last week I had a serious craving for nachos and happened to be passing a Taco Bell. To my surprise, there was no counter service—just a sign telling me to use the kiosk. I’ll admit, I didn’t understand the process. Not because I’m dumb, but because I’m old-school. The result? My order got completely messed up.
What happened to customer service? Wake up, Taco Bell—very few people actually want to talk to a machine.
Atmosphere: 1
Food: 4
Service: 1
Stormy Naranjo
Wonderful people and wonderful food
Atmosphere: 5
Food: 5
Service: 5
Ken Adamski
Good food and had help at the kiosk.
Atmosphere: 4
Food: 5
Service: 5
Vondie VanBuren
I love Taco Bell. I've always had great experiences.
The menu is crap since the new CEO (a few years ago) did away with the goid veggie dishes like 7-layer burritos. And the prices have skyrocketed. Two combo meals now cost around $30. And Zero service. You use a kiosk to order meals and that is a very challenging thing. It is so hard to use. The UI is so badly laied out, you need to attend a college course to learn how to use it.
Atmosphere: 2
Food: 3
Destinie Fox
I had an order that was messed up and Trevor was kind enough to correct the mistake. He made my next meal and it was made perfectly; nothing was missing, stale, & no slim portions. His customer service is amazing.
Food: 5
Service: 5
Gear Websites
I enjoy stopping here whenever I'm traveling between Tucson and Phoenix it's a great spot the crew are always friendly and the food is good
Atmosphere: 5
Food: 5
Service: 5
Skyelar Girvin
They can never make a order right. been at least 5 times and havent had 1 order done right
Atmosphere: 1
Food: 2
Service: 1
C S
We ordered tacos in a couple of them no lettuce, then the other's tacos had basically no meat very disappointing.
Food was so sad ☹️ only Taco Bell in town. Very disappointed. Used to be my favorite Taco Bell. They’ve gotten my order wrong multiple time
Just don't taste the same as it used to. Probably needs more real meat products put back into it. Skid marks in the choniez, optional...
Atmosphere: 3
Food: 3
Service: 3
Ordered on kiosk, Never got food. 6 orders that were put in after ours were filled. We were to pay cash at counter so we left as we hadn't paid yet
Service: 1
They shorted they beef on my tacos LITERALLY had to have been a half of a teaspoon of meat
Atmosphere: 4
Food: 1
Service: 2
Super overpriced came out to $25 I know inflation is bad but this is crazy never again 👎 rip long john silvers
Atmosphere: 1
Food: 1
Service: 1
First and last visit to this Taco Bell. The place is understaffed. The tables were not cleaned. There was spilled food and drink on the floor at our table. The self-serve beverage station had spills everywhere and there were straw wrappers scattered around. I don't mind using a kiosk to order, and in fact, I prefer them so I can make my menu choices without feeling rushed and can customize my order items to suit my preference. Only occasionally did one of the staff members appear from the kitchen/back area to help anyone who was intimidated by the kiosk ordering process. They didn't seem to take orders at the counter at all. The functionality of the Taco Bell kiosks is poor compared to other kiosks I've used. Once you add one item to your order, you have to do a bit of exploring to get back to adding more items. I like to customize my menu choices, and in this case I needed to leave cheese off of the two tacos for my wife (lactose intolerance). Her tacos still came out with cheese on them, so it appears the kitchen staff just sees tacos on the order and didn't pay any attention to the No Cheese choice we made. Fortunately, the cheese didn't melt into the tacos so my wife was able to pick it off, which was a good thing since there was no one at the counter so we could ask for a remake. I had almost chose Extra Meat when customizing her tacos (which would have been an upcharge), but when I saw that the kitchen didn't leave off the cheese as requested, I was glad I didn't order the extra meat. The kiosk would have charged me for the add-on, but I sincerely doubt the kitchen would have added the extra meat. By the way, the small amount of meat on the tacos was pathetic. I don't know if that's the new standard amount on a Taco Bell taco or if it's just incorrect preparation at this particular location. I used to get tacos from other Taco Bells occasionally and they had more meat. As stated in the beginning, I don't plan to ever return to this location given the lack of service, unclean conditions, and incorrect order prep.
Atmosphere: 1
Food: 3
Service: 1
Last week I had a serious craving for nachos and happened to be passing a Taco Bell. To my surprise, there was no counter service—just a sign telling me to use the kiosk. I’ll admit, I didn’t understand the process. Not because I’m dumb, but because I’m old-school. The result? My order got completely messed up.
What happened to customer service? Wake up, Taco Bell—very few people actually want to talk to a machine.
Atmosphere: 1
Food: 4
Service: 1
Wonderful people and wonderful food
Atmosphere: 5
Food: 5
Service: 5
Good food and had help at the kiosk.
Atmosphere: 4
Food: 5
Service: 5
I love Taco Bell. I've always had great experiences.
Food: 5
Service: 5
Restaurantji Recommends
The menu is crap since the new CEO (a few years ago) did away with the goid veggie dishes like 7-layer burritos. And the prices have skyrocketed. Two combo meals now cost around $30. And Zero service. You use a kiosk to order meals and that is a very challenging thing. It is so hard to use. The UI is so badly laied out, you need to attend a college course to learn how to use it.
Atmosphere: 2
Food: 3
I had an order that was messed up and Trevor was kind enough to correct the mistake. He made my next meal and it was made perfectly; nothing was missing, stale, & no slim portions. His customer service is amazing.
Food: 5
Service: 5
I enjoy stopping here whenever I'm traveling between Tucson and Phoenix it's a great spot the crew are always friendly and the food is good
Atmosphere: 5
Food: 5
Service: 5
They can never make a order right. been at least 5 times and havent had 1 order done right
Atmosphere: 1
Food: 2
Service: 1
We ordered tacos in a couple of them no lettuce, then the other's tacos had basically no meat very disappointing.
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