I ordered online thru the app and I ordered an oreo footlong cookie and I got a regular chocolate chip. Wasn't going to go back after long day at work. This is the 2nd time they've messed up an order. Never going back!
Heather Stull
We got a tuna sandwich for my daughter on Wednesday and not even 24 hours later she became tremendously sick. Doctors are certain it is food poisoning. This was the last thing she ate and only food that wasn’t the same as the rest of the family therefore we are certain it came from this purchase.
Dietary restrictions: Na
Atmosphere: 2
Food: 1
Service: 2
Kevin Hill
Went in today with my son to get two 12" subs and realizes later that they charged me $50 for the 2 subs. This is ridiculous for two Subs and the subs sucked! I called and they verified that their employee over charged me and told me that the manager will call me and reimburse me for their employees screw up. Still waiting for the manger to call.
Atmosphere: 3
Food: 2
Service: 1
Chris Reah
They couldn’t get a simple online order correct, was just 1 sandwich and they completely got it wrong and had to go back to get it right, which they did it wrong again. Incompetence.
Service: 1
Kaitlyn
Took 30 minutes to get 2 sandwiches
Atmosphere: 2
Food: 3
Service: 1
Michael Bashaw
Very good sandwich and service!
Atmosphere: 5
Food: 5
Service: 5
Amanda C
I’ve been here twice and both times the bread was stale & toppings were old/mushy (tomato and cucumber). This 2nd time the cold cut trio meat was also old and grey in color, not pink anymore. Eww.
Atmosphere: 3
Food: 1
Service: 4
Claudio Bicer
Great
Atmosphere: 5
Food: 5
Service: 5
Soraya
There is a bunch of teenagers visiting one of the workers there. He obviously still didn’t know how to make sandwiches. And even forgot to toast them . Plus, the ice machine was down.
Atmosphere: 1
Food: 2
Service: 1
Sean Overly
They do not "take orders over the phone". Even when the sandwich has only. Certain ingredients. Lost business due. To inept employees.
There is a bunch of teenagers visiting one of the workers there. He obviously still didn’t know how to make sandwiches. And even forgot to toast them . Plus, the ice machine was down.
Atmosphere: 1
Food: 2
Service: 1
Pat Anderson
Did not have a chance to order food. Went in for a promotional purchase and got a blank stare from the girl behind the counter. First and last time at that location for sure!
Service: 1
rene portillo
I really like Subway But this specific place in cave creek Definitely the dirtiest I've ever been in sorry! I don't think I'll go back there
Atmosphere: 2
Food: 3
Service: 3
Matthew Rew
It's subway. What else can you say.....
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Spicy Italian, Subway Club Footlong Pro Double Protein
Lisa M.W.
Kim was super helpful & patient, as I was the rude customer finishing a phone call in line. Nice, accommodating & EXCELLENT customer service. Thank you Kim, I’ll be back.
I ordered online thru the app and I ordered an oreo footlong cookie and I got a regular chocolate chip. Wasn't going to go back after long day at work. This is the 2nd time they've messed up an order. Never going back!
We got a tuna sandwich for my daughter on Wednesday and not even 24 hours later she became tremendously sick. Doctors are certain it is food poisoning. This was the last thing she ate and only food that wasn’t the same as the rest of the family therefore we are certain it came from this purchase.
Dietary restrictions: Na
Atmosphere: 2
Food: 1
Service: 2
Went in today with my son to get two 12" subs and realizes later that they charged me $50 for the 2 subs. This is ridiculous for two Subs and the subs sucked! I called and they verified that their employee over charged me and told me that the manager will call me and reimburse me for their employees screw up. Still waiting for the manger to call.
Atmosphere: 3
Food: 2
Service: 1
They couldn’t get a simple online order correct, was just 1 sandwich and they completely got it wrong and had to go back to get it right, which they did it wrong again. Incompetence.
Service: 1
Took 30 minutes to get 2 sandwiches
Atmosphere: 2
Food: 3
Service: 1
Very good sandwich and service!
Atmosphere: 5
Food: 5
Service: 5
I’ve been here twice and both times the bread was stale & toppings were old/mushy (tomato and cucumber). This 2nd time the cold cut trio meat was also old and grey in color, not pink anymore. Eww.
Atmosphere: 3
Food: 1
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
There is a bunch of teenagers visiting one of the workers there. He obviously still didn’t know how to make sandwiches. And even forgot to toast them . Plus, the ice machine was down.
Atmosphere: 1
Food: 2
Service: 1
They do not "take orders over the phone". Even when the sandwich has only. Certain ingredients. Lost business due. To inept employees.
Restaurantji Recommends
There is a bunch of teenagers visiting one of the workers there. He obviously still didn’t know how to make sandwiches. And even forgot to toast them . Plus, the ice machine was down.
Atmosphere: 1
Food: 2
Service: 1
Did not have a chance to order food. Went in for a promotional purchase and got a blank stare from the girl behind the counter. First and last time at that location for sure!
Service: 1
I really like Subway
But this specific place in cave creek
Definitely the dirtiest I've ever been in sorry! I don't think I'll go back there
Atmosphere: 2
Food: 3
Service: 3
It's subway. What else can you say.....
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Spicy Italian, Subway Club Footlong Pro Double Protein
Kim was super helpful & patient, as I was the rude customer finishing a phone call in line.
Nice, accommodating & EXCELLENT customer service. Thank you Kim, I’ll be back.
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