Came in today at around 10am. They gave me a whopper that was hard and the manager on duty never came out to apologize. I received my whopper the second time only to be disappointed with no onions or ketchup. Idk why it’s so hard to just simply replacing a bun. Please understand your customers concerns and feedback. I’m truly dissatisfied and disappointed. I do not make that much money so this a treat for me.
Jeff Scheid
Very nice restaurant. Super clean and the staff was helpful and pleasant. It was a nice experience 🫡
Atmosphere: 5
Food: 5
Service: 5
Charles “charbar711” Barron
I got food poisoning from here from their burgers and wait was 10 minutes and food was still a bit cold
Atmosphere: 1
Food: 1
Service: 1
Bryan Schoen
I ordered through door dash so I can't provide feedback on service and atmosphere. It would be nice if they would actually put an appropriate amount of sauce on the items. I'm sick and tired of having to add more ketchup and any other sauces because they only put a drop. To top it off the damn buns were semi hard as well. It's not a hard job and it's not hard to actually care. Make the food as if you were making it for yourself or your family. Quit being lazy!
Food: 2
Karyl Willison
Wish I could give no stars, the manager is rude and said she can only take codes. False advertisement for the double bundle that is ON YOUR WEBSITE that you don’t honor! Chandler blvd and cooper sucks for service and never has ice cream! We live in ARIZONA where it’s hot, hello!
Atmosphere: 1
Food: 1
Service: 1
monique girle
Service was 10/10 Alejandra made sure my food was correctly ordered and freshly made 🙏😩 someone give her a raise thank u
Atmosphere: 5
Food: 5
Service: 5
LouAnn Warren
Things have changed at this location, great service and fresh hot food! Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
Kevin Tittsworth
They always tell you to pull around them forget about you. Took 20min past when the app said the food was ready so I went in to find my food sitting ready. Manager is unapologetic.
Food: 5
Service: 1
Mark “Burnz” Lebans
This place is a prefect example of what is wrong with the food service industry. The employees don't freaking care about the customer! Apparently they don't want to work 🙄 just best for you not to waste your time there find somewhere else to go...
Atmosphere: 1
Food: 1
Service: 1
Tricia Miller
Super clean store, very quiet and relaxing, food was extremely fresh and staff was amazing. Thanks Cici and manager. You guys are doing a awesome job
Had to wait to have my order to be taken, the manager saw me twice didn't even said or acknowledge me been there, she seems to not be grateful for her work, I had to go and ask for my order after 10mns the burger was dry i believed over cooked fries were cold and well do e over salted
Atmosphere: 2
Food: 2
Service: 3
Kurt Mcavoy
Just like every fast food place, order, wait, pull around front… if I wanted to take 20min id place a to go order at a real restaurant….
Atmosphere: 2
Food: 3
Service: 2
John Masterson
Guy closed early
Service: 1
Patricia Baker
No reason someone needs too be waiting 10+ mins too just place the order... literally no acknowledgement until I spoke up after waiting at least 6 mins asking can I please place my order...sorry but they all saw me and didn't say anything that's bad customer service...my order took 10 secs too place and was handed too me within mins.... something needs improvement massively
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Onion Rings
Jason Jennings
I understand the efficiency of duel lanes for order taking but when no one answers the drive through then someone else pulls up and you take their order in the other line first it just upsets me.
Came in today at around 10am. They gave me a whopper that was hard and the manager on duty never came out to apologize. I received my whopper the second time only to be disappointed with no onions or ketchup. Idk why it’s so hard to just simply replacing a bun. Please understand your customers concerns and feedback. I’m truly dissatisfied and disappointed. I do not make that much money so this a treat for me.
Very nice restaurant. Super clean and the staff was helpful and pleasant. It was a nice experience 🫡
Atmosphere: 5
Food: 5
Service: 5
I got food poisoning from here from their burgers and wait was 10 minutes and food was still a bit cold
Atmosphere: 1
Food: 1
Service: 1
I ordered through door dash so I can't provide feedback on service and atmosphere. It would be nice if they would actually put an appropriate amount of sauce on the items. I'm sick and tired of having to add more ketchup and any other sauces because they only put a drop. To top it off the damn buns were semi hard as well. It's not a hard job and it's not hard to actually care. Make the food as if you were making it for yourself or your family. Quit being lazy!
Food: 2
Wish I could give no stars, the manager is rude and said she can only take codes. False advertisement for the double bundle that is ON YOUR WEBSITE that you don’t honor! Chandler blvd and cooper sucks for service and never has ice cream! We live in ARIZONA where it’s hot, hello!
Atmosphere: 1
Food: 1
Service: 1
Service was 10/10 Alejandra made sure my food was correctly ordered and freshly made 🙏😩 someone give her a raise thank u
Atmosphere: 5
Food: 5
Service: 5
Things have changed at this location, great service and fresh hot food! Keep up the good work!!
Atmosphere: 5
Food: 5
Service: 5
They always tell you to pull around them forget about you. Took 20min past when the app said the food was ready so I went in to find my food sitting ready. Manager is unapologetic.
Food: 5
Service: 1
This place is a prefect example of what is wrong with the food service industry. The employees don't freaking care about the customer! Apparently they don't want to work 🙄 just best for you not to waste your time there find somewhere else to go...
Atmosphere: 1
Food: 1
Service: 1
Super clean store, very quiet and relaxing, food was extremely fresh and staff was amazing. Thanks Cici and manager. You guys are doing a awesome job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had to wait to have my order to be taken, the manager saw me twice didn't even said or acknowledge me been there, she seems to not be grateful for her work, I had to go and ask for my order after 10mns the burger was dry i believed over cooked fries were cold and well do e over salted
Atmosphere: 2
Food: 2
Service: 3
Just like every fast food place, order, wait, pull around front… if I wanted to take 20min id place a to go order at a real restaurant….
Atmosphere: 2
Food: 3
Service: 2
Guy closed early
Service: 1
No reason someone needs too be waiting 10+ mins too just place the order... literally no acknowledgement until I spoke up after waiting at least 6 mins asking can I please place my order...sorry but they all saw me and didn't say anything that's bad customer service...my order took 10 secs too place and was handed too me within mins.... something needs improvement massively
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Onion Rings
I understand the efficiency of duel lanes for order taking but when no one answers the drive through then someone else pulls up and you take their order in the other line first it just upsets me.
Food: 5
Service: 1
Loading...