Have been wanting to try a meal from here. I came to Walmart & thought maybe I should order before shopping since it looked like they were going to close. I looked up the hours & it says they closed at 9 so I decided to do my shopping really fast. Got back to the counter at 8:38 & the girl said they were closed. I asked what time she closed & she said 8:30....on a Fri! She THEN proceeded to close the gates. Management needs to address this!
Griselda Alcaraz
I give her a one star, but thats a lot… very slow service, she walks like she don’t like to be here!! She need another kind of a job!!!
Service: 1
SKGupta
Today Jan 27th 2024 we had very bad experience. Whenever we go to the walmart we surely buy fries and coke. As usual today ordered regular fries, cheese fries and coke and cashier she took the ordered and we sat at the table and waited. She came with cheese fries with bacon on top of it. As we don’t eat meat and never ordered bacon cheese fries we told her our order is just cheese fries and not bacon on top of it. Showed her the receipt which shows clearly just cheese fries. She came with cheese fries and threw on the table very rudely. Felt like throwing on our face. I went back and informed other guy and explained him and told him it’s very rude. Even I told him I will pay for cheese bacon fries if they want me to but she no need be rude. I am going to stop visit going forward.
Atmosphere: 5
Food: 5
Service: 1
FrostByte
Yesterday evening, on January 3rd, was our first visit to the restaurant. After arriving home, I discovered that my $30 order was missing the fries I had paid for. Returning the next day, I purchased two sandwiches and notified the cashier about the missing fries. Despite informing the manager, they didn't address or replace the missing item, leading me to buy new fries. The cashier's response was rude; she didn't apologize for the mistake and even suggested it was my fault for not receiving the fries. It was a disappointing display of customer service.
Atmosphere: 1
Food: 5
Service: 1
Katie D.
This is the old-school Philly cheesesteak that supposed to have double the meat I guess that means one slice in a regular
kyle Mason
Would be awesome if they had any sense of urgency. Waited till 11am for them to even open and no luck so i moved on.
Atmosphere: 1
Service: 1
Cheryl (Vettlas)
Located in Walmart. We drive 35 minutes for these CHEESESTEAKS! The Best in town! We had them back East and they are just as good here. Delicious bread that soaks up all the juice and toppings. Smash it down and ENJOY!!!
Atmosphere: 3
Food: 5
Service: 5
Shane Mirey
Overpriced, low quality and quantity. The "large" sandwiches are less than 1ft long, regular fries are more like small and are very bland. This wouldn't be a problem if the price wasn't so absurd. $14 for a large sandwich with no drink or fries! We spent $40 for just 2 sandwiches, medium drinks, regular fries! We've spent slightly less for bigger and better food from a certain firefighter themed restaurant. Being that this location is in Wal-Mart, go to the deli next to Charleys, you can get a cheesesteak there for a few bucks, toss in the microwave for 2 mins, it's the same quality as this place at a fraction of the price.
Atmosphere: 2
Food: 1
Service: 3
Vett L.
In Walmart. The Flippin BEST Cheesesteaks in the Valley!!! Loved them Back East and love them more here. Great Italian bread that soaks all the meaty juices and cheese. Smash it down and devour it! You will be hooked! I drive 40 mins for these!!!
Isaac Molina
The manager told me “ I don't mind losing one customer” I will recommend nobody buy anything in this
I had the Parmesan pepper cheese steak and my wife had the Chicken Philly ... the sandwich were really good and the price is very reasonable. Too bad they one have this one store... people are friendly too
Mari Gonzalez
The Mozzarella cheese sticks Where way too salty!!! And Absolutely No Marinara sauce was given to Us; because they ran out!!!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mango Habanero Sauce
Tyler Smith
Stopped in to eat here and they were closed as simple as that. 3:00pm on a friday afternoon.
Atmosphere: 1
Food: 1
Service: 1
Richard M.
I just saw this Charleys and I was pumped to have one closer to the house... till I realized it's in a Walmart. That's not a good sign but we are big fans of Charleys so we made our way there anyways. This brand is clearly franchised and I'm betting it's the same owner here in south chandler and at the outlets cuz those locations are uniquely poorly run. You spend all this money to open locations and then miss on the little stuff that makes customers come back. Spend a little more training, motivating and inspiring your team and you'd be amazed what could happen. Anyways - about this visit. One staff member working which means she's taking orders and having to go cook. No knock on her, she was working her tale off but how do you operate a business like this with one person on staff. So our food came out slow and I'd bet she cooked the sandwiches and then waited on the fries cuz the fries were fine but the sandwiches were cooling down.I ordered gourmet fries and they weren't in their own dish but rather on the basket... like without the paper covering spots. I'm betting these baskets don't get washed thoroughly enough for food to be served right on them. I eat at Charleys all over the country and lately they've been serving in a cardboard container which is much nicer but even if this is the way it's supposed to be... gross.Was harassed by fly's the whole time we ate and the general lobby just needs to be cleaned more regularly which is hard to do with one person working.I just wish my Az brethren could experience a real Charley's cuz the ones in Az aren't it.
Iczel Osuna
Do not come and eat here . I worked 2 weeks for them and never got paid . Manager is hiring people because the job is in need and never pays them ! Don’t work for them !
Have been wanting to try a meal from here. I came to Walmart & thought maybe I should order before shopping since it looked like they were going to close. I looked up the hours & it says they closed at 9 so I decided to do my shopping really fast. Got back to the counter at 8:38 & the girl said they were closed. I asked what time she closed & she said 8:30....on a Fri! She THEN proceeded to close the gates. Management needs to address this!
I give her a one star, but thats a lot… very slow service, she walks like she don’t like to be here!! She need another kind of a job!!!
Service: 1
Today Jan 27th 2024 we had very bad experience. Whenever we go to the walmart we surely buy fries and coke. As usual today ordered regular fries, cheese fries and coke and cashier she took the ordered and we sat at the table and waited. She came with cheese fries with bacon on top of it. As we don’t eat meat and never ordered bacon cheese fries we told her our order is just cheese fries and not bacon on top of it. Showed her the receipt which shows clearly just cheese fries. She came with cheese fries and threw on the table very rudely. Felt like throwing on our face. I went back and informed other guy and explained him and told him it’s very rude. Even I told him I will pay for cheese bacon fries if they want me to but she no need be rude. I am going to stop visit going forward.
Atmosphere: 5
Food: 5
Service: 1
Yesterday evening, on January 3rd, was our first visit to the restaurant. After arriving home, I discovered that my $30 order was missing the fries I had paid for. Returning the next day, I purchased two sandwiches and notified the cashier about the missing fries. Despite informing the manager, they didn't address or replace the missing item, leading me to buy new fries. The cashier's response was rude; she didn't apologize for the mistake and even suggested it was my fault for not receiving the fries. It was a disappointing display of customer service.
Atmosphere: 1
Food: 5
Service: 1
This is the old-school Philly cheesesteak that supposed to have double the meat I guess that means one slice in a regular
Would be awesome if they had any sense of urgency. Waited till 11am for them to even open and no luck so i moved on.
Atmosphere: 1
Service: 1
Located in Walmart. We drive 35 minutes for these CHEESESTEAKS! The Best in town! We had them back East and they are just as good here. Delicious bread that soaks up all the juice and toppings. Smash it down and ENJOY!!!
Atmosphere: 3
Food: 5
Service: 5
Overpriced, low quality and quantity. The "large" sandwiches are less than 1ft long, regular fries are more like small and are very bland. This wouldn't be a problem if the price wasn't so absurd. $14 for a large sandwich with no drink or fries! We spent $40 for just 2 sandwiches, medium drinks, regular fries! We've spent slightly less for bigger and better food from a certain firefighter themed restaurant. Being that this location is in Wal-Mart, go to the deli next to Charleys, you can get a cheesesteak there for a few bucks, toss in the microwave for 2 mins, it's the same quality as this place at a fraction of the price.
Atmosphere: 2
Food: 1
Service: 3
In Walmart. The Flippin BEST Cheesesteaks in the Valley!!! Loved them Back East and love them more here. Great Italian bread that soaks all the meaty juices and cheese. Smash it down and devour it! You will be hooked! I drive 40 mins for these!!!
The manager told me “ I don't mind losing one customer” I will recommend nobody buy anything in this
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had the Parmesan pepper cheese steak and my wife had the Chicken Philly ... the sandwich were really good and the price is very reasonable. Too bad they one have this one store... people are friendly too
The Mozzarella cheese sticks Where way too salty!!! And Absolutely No Marinara sauce was given to Us; because they ran out!!!
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mango Habanero Sauce
Stopped in to eat here and they were closed as simple as that. 3:00pm on a friday afternoon.
Atmosphere: 1
Food: 1
Service: 1
I just saw this Charleys and I was pumped to have one closer to the house... till I realized it's in a Walmart. That's not a good sign but we are big fans of Charleys so we made our way there anyways. This brand is clearly franchised and I'm betting it's the same owner here in south chandler and at the outlets cuz those locations are uniquely poorly run. You spend all this money to open locations and then miss on the little stuff that makes customers come back. Spend a little more training, motivating and inspiring your team and you'd be amazed what could happen. Anyways - about this visit. One staff member working which means she's taking orders and having to go cook. No knock on her, she was working her tale off but how do you operate a business like this with one person on staff. So our food came out slow and I'd bet she cooked the sandwiches and then waited on the fries cuz the fries were fine but the sandwiches were cooling down.I ordered gourmet fries and they weren't in their own dish but rather on the basket... like without the paper covering spots. I'm betting these baskets don't get washed thoroughly enough for food to be served right on them. I eat at Charleys all over the country and lately they've been serving in a cardboard container which is much nicer but even if this is the way it's supposed to be... gross.Was harassed by fly's the whole time we ate and the general lobby just needs to be cleaned more regularly which is hard to do with one person working.I just wish my Az brethren could experience a real Charley's cuz the ones in Az aren't it.
Do not come and eat here . I worked 2 weeks for them and never got paid . Manager is hiring people because the job is in need and never pays them ! Don’t work for them !
Atmosphere: 1
Food: 1
Service: 1