Häagen-Dazs Chandler Mall

Small acts of kindness might seem meaningless, but they mean the world.
Thank you for your kindness, you brought a smile and happiness to me whomever you’re Employee ID#CHAN-11634-1

Atmosphere: 5

Food: 5

Service: 5

CHECK YOUR RECEIPTS. Charged an extra dollar for tip that I hadn't authorized. Isn't that theft or fraud

Atmosphere: 3

Food: 5

Service: 5

We stopped to buy our favorite cheesecake ice cream with raspberry topping. This attentive, smiling young man made our day happier.

For some reason takes 15 minutes to make one food item, not even good.

great ice cream

Was greeted and asked if we wanted a sample of ice cream. The woman was very helpful and even explained that their ice cream is made with honey. Her knowledge of the product was informative and helpful. Ordered a Wildberry smoothie it came with real fruit not processed. She also explained that while they have already made recipes, if the customer so chooses to make their own custom shakes, smoothies or dazzlers, it is up to the customer what ingredients are used and if any additional charges that may occur such as using more then 2 flavors or additional scoops of ice cream can results in an upcharge to include toppings. The dipping cabinets were nice and clean. There is seating available at this location.

Older lady with glasses who seemed to be the manager was quite rude to us and gave us attitude when we were very polite and just trying to order a smoothie. A very unpleasant experience and your company seems to advertise it as a friendly environment with friendly staff but I was very disappointed to find out otherwise. Will never come back ever again, unless something changes.

Rude sales: told as that we need to wear masks, and added it’s worth it to wear it at their store (let me tell you, with rude customer service like this, no store is worth waiting my money on them), however his mask was half way down. On top of all, he told that my 2 and a half year old granddaughter has to wear mask, I guess because she was the only black person in our group, I guess if she is black - it doesn’t matter that she is not 6 years old, yet.