Horrible i get you're busy but it shouldn't take you an hour after i place my order and came to pick up for you to tell me that you ran out of pizza, the wings dry the sauce cups not even a quarter of sauce really i returned 24 wings and the manager refunded me 12 bucks i paid 48 bucks not 12 she said contact the corporate and good luck finding the number. Can the original owner contact me please its the 4th time this kinda service i get from them. Karla and jasmine are the managers
Jon hilts
So I’ve been wanting to try Long Wongs For a while and my daughters had a chorus concert at Chandler Center for the Performing arts, So when they broke for lunch I was driving down Arizona Avenue and decided to try it!! When I first pulled in, the parking lot was empty at roughly 11:45am, being someone that works in the food industry I know that’s normally a bad sign, but I proceeded to park and go in, As I enter, I immediately notice that it’s colder inside than it is outside and there’s one lonely person sitting in the entire restaurant!! The young man at the register (Either not trained Correctly or didn’t care), as I asked him questions about the menu, he clearly didn’t really know the answer. I ordered a bacon cheeseburger, potato twists and a drink, paid and went to sit down after five minutes or so I went up to request my drink started at the counter for a good five minutes. Nobody came out so I got to sit back down two other people walk in. He comes out as soon as they get to the counter. After Probably 10 to 15 minutes the food comes out and this is where things go bad quickly. The potato twist were raw and cold. The burger had no bacon or onion (When requested I was treated like an inconvenience and given some broken up bacon in a hotdog boat) it was also thinner than some toilet paper I’ve seen, dried out and looked like a mushroom due to being cheap Processed frozen freezer burnt Questionable beef!!! When I asked to speak to a manager for a refund, the kid disappeared to the back Returned gave me a cash refund when I use my card to purchase never gave me a receipt and I never saw a manager!!! I’m hoping that this is not normal practice and not how things are normally done, But in the world were first impressions or everything and restaurants are a dime a dozen, The experience I had today is definitely not one that would make me want to return in the future!!!!
PS was too angry to take pictures, Also, there’s a Burger King just down the road. Food was much better there.
Atmosphere: 1
Food: 1
Service: 1
Alexis
The food is great but I am so confused as to how a 6 piece combo and a 12 piece combo doesn’t come with fries/drink. I don’t think $35 is a fair price.
Atmosphere: 3
Food: 5
Service: 3
Jon Hilts
So I’ve been wanting to try Long Wongs For a while and my daughters had a chorus concert at Chandler Center for the Performing arts, So when they broke for lunch I was driving down Arizona Avenue and decided to try it!!
When I first pulled in, the parking lot was empty at roughly 11:45am, being someone that works in the food industry I know that’s normally a bad sign, but I proceeded to park and go in, As I enter, I immediately notice that it’s colder inside than it is outside and there’s one lonely person sitting in the entire restaurant!!
The young man at the register (Either not trained Correctly or didn’t care), as I asked him questions about the menu, he clearly didn’t really know the answer. I ordered a bacon cheeseburger, potato twists and a drink, paid and went to sit down after five minutes or so I went up to request my drink started at the counter for a good five minutes. Nobody came out so I got to sit back down two other people walk in. He comes out as soon as they get to the counter.
After Probably 10 to 15 minutes the food comes out and this is where things go bad quickly. The potato twist were raw and cold. The burger had no bacon or onion (When requested I was treated like an inconvenience and given some broken up bacon in a hotdog boat) it was also thinner than some toilet paper I’ve seen, dried out and looked like a mushroom due to being cheap Processed frozen freezer burnt Questionable beef!!!
When I asked to speak to a manager for a refund, the kid disappeared to the back Returned gave me a cash refund when I use my card to purchase never gave me a receipt and I never saw a manager!!!
I’m hoping that this is not normal practice and not how things are normally done, But in the world were first impressions or everything and restaurants are a dime a dozen, The experience I had today is definitely not one that would make me want to return in the future!!!!
PS was too angry to take pictures, Also, there’s a Burger King just down the road. Food was much better there.
Jacob Jones
They have a fountain machine but charge for refills. I never give more than 3 stars when I feel nickel and died by an establishment.
So starting there, the fries were not worth it. Actually the whole thing wasn't worth it. The wing sauce was decent, but the wings themselves were cold. Same with the fries that already aren't a good cut so they have to be frozen fries.
Do yourself a favor and go somewhere else.
Rob Waterman
Place is dated and needs a good cleaning. Cheese burger had only a bun,cheese,and meat. No lettuce or tomato. No taste at All. Onion rings were not cooked.
Atmosphere: 2
Food: 2
Service: 4
Jamie
Small wings no sauce on the pizza...and a 45 min wait...never again!!!..44.00 later!
Atmosphere: 1
Food: 1
Service: 1
Andrew Martinez
I placed a mobile order and i got a notification saying it was complete. But when i go to pick up my order, they said they haven’t even started it. Very frustrating why are you lying and saying the order is done when it’s clearly not?
Atmosphere: 1
Food: 3
Service: 1
Aubrey Alva
I spent $12 on the Buffalo fries and it had about six pieces of chicken on it. That were the sides of maybe a quarter. The girl who took my order, looked like she hated her job and was very rude. I will no longer be going to the one in Chandler. I highly suggest you don’t
I have been eating long wings wings since the 1990’s. Amazing
Marian Valle
I don't know what happened, but the wings are not what they use to be anymore. The wings use to be big with lots of meat on them and now they are these tiny wings and with as minimal sauce as possible. So sad I loved this place hopefully they change vendors or something improves.
Horrible i get you're busy but it shouldn't take you an hour after i place my order and came to pick up for you to tell me that you ran out of pizza, the wings dry the sauce cups not even a quarter of sauce really i returned 24 wings and the manager refunded me 12 bucks i paid 48 bucks not 12 she said contact the corporate and good luck finding the number. Can the original owner contact me please its the 4th time this kinda service i get from them. Karla and jasmine are the managers
So I’ve been wanting to try Long Wongs For a while and my daughters had a chorus concert at Chandler Center for the Performing arts, So when they broke for lunch I was driving down Arizona Avenue and decided to try it!!
When I first pulled in, the parking lot was empty at roughly 11:45am, being someone that works in the food industry I know that’s normally a bad sign, but I proceeded to park and go in, As I enter, I immediately notice that it’s colder inside than it is outside and there’s one lonely person sitting in the entire restaurant!!
The young man at the register (Either not trained Correctly or didn’t care), as I asked him questions about the menu, he clearly didn’t really know the answer. I ordered a bacon cheeseburger, potato twists and a drink, paid and went to sit down after five minutes or so I went up to request my drink started at the counter for a good five minutes. Nobody came out so I got to sit back down two other people walk in. He comes out as soon as they get to the counter.
After Probably 10 to 15 minutes the food comes out and this is where things go bad quickly. The potato twist were raw and cold. The burger had no bacon or onion (When requested I was treated like an inconvenience and given some broken up bacon in a hotdog boat) it was also thinner than some toilet paper I’ve seen, dried out and looked like a mushroom due to being cheap Processed frozen freezer burnt Questionable beef!!!
When I asked to speak to a manager for a refund, the kid disappeared to the back Returned gave me a cash refund when I use my card to purchase never gave me a receipt and I never saw a manager!!!
I’m hoping that this is not normal practice and not how things are normally done, But in the world were first impressions or everything and restaurants are a dime a dozen, The experience I had today is definitely not one that would make me want to return in the future!!!!
PS was too angry to take pictures, Also, there’s a Burger King just down the road. Food was much better there.
Atmosphere: 1
Food: 1
Service: 1
The food is great but I am so confused as to how a 6 piece combo and a 12 piece combo doesn’t come with fries/drink. I don’t think $35 is a fair price.
Atmosphere: 3
Food: 5
Service: 3
So I’ve been wanting to try Long Wongs For a while and my daughters had a chorus concert at Chandler Center for the Performing arts, So when they broke for lunch I was driving down Arizona Avenue and decided to try it!! When I first pulled in, the parking lot was empty at roughly 11:45am, being someone that works in the food industry I know that’s normally a bad sign, but I proceeded to park and go in, As I enter, I immediately notice that it’s colder inside than it is outside and there’s one lonely person sitting in the entire restaurant!! The young man at the register (Either not trained Correctly or didn’t care), as I asked him questions about the menu, he clearly didn’t really know the answer. I ordered a bacon cheeseburger, potato twists and a drink, paid and went to sit down after five minutes or so I went up to request my drink started at the counter for a good five minutes. Nobody came out so I got to sit back down two other people walk in. He comes out as soon as they get to the counter. After Probably 10 to 15 minutes the food comes out and this is where things go bad quickly. The potato twist were raw and cold. The burger had no bacon or onion (When requested I was treated like an inconvenience and given some broken up bacon in a hotdog boat) it was also thinner than some toilet paper I’ve seen, dried out and looked like a mushroom due to being cheap Processed frozen freezer burnt Questionable beef!!! When I asked to speak to a manager for a refund, the kid disappeared to the back Returned gave me a cash refund when I use my card to purchase never gave me a receipt and I never saw a manager!!! I’m hoping that this is not normal practice and not how things are normally done, But in the world were first impressions or everything and restaurants are a dime a dozen, The experience I had today is definitely not one that would make me want to return in the future!!!! PS was too angry to take pictures, Also, there’s a Burger King just down the road. Food was much better there.
They have a fountain machine but charge for refills. I never give more than 3 stars when I feel nickel and died by an establishment.
So starting there, the fries were not worth it. Actually the whole thing wasn't worth it. The wing sauce was decent, but the wings themselves were cold. Same with the fries that already aren't a good cut so they have to be frozen fries.
Do yourself a favor and go somewhere else.
Place is dated and needs a good cleaning. Cheese burger had only a bun,cheese,and meat. No lettuce or tomato. No taste at All. Onion rings were not cooked.
Atmosphere: 2
Food: 2
Service: 4
Small wings no sauce on the pizza...and a 45 min wait...never again!!!..44.00 later!
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order and i got a notification saying it was complete. But when i go to pick up my order, they said they haven’t even started it. Very frustrating why are you lying and saying the order is done when it’s clearly not?
Atmosphere: 1
Food: 3
Service: 1
I spent $12 on the Buffalo fries and it had about six pieces of chicken on it. That were the sides of maybe a quarter. The girl who took my order, looked like she hated her job and was very rude. I will no longer be going to the one in Chandler. I highly suggest you don’t
Atmosphere: 3
Food: 1
Service: 1
Handsome young guy..
Food: 3
Service: 5
Restaurantji Recommends
That's how good it was ??
Atmosphere: 5
Food: 5
Service: 5
Great wings, good service. Always on point.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Honey Hot Wings
I have been eating long wings wings since the 1990’s. Amazing
I don't know what happened, but the wings are not what they use to be anymore. The wings use to be big with lots of meat on them and now they are these tiny wings and with as minimal sauce as possible. So sad I loved this place hopefully they change vendors or something improves.
Delicious wings and burgers
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