Macayo's Mexican Food

We ordered shrimp fajita for $20.99 and upgraded to the sharable plate for an additional $9.99. So, for $31 we got two small tortillas and EIGHT very small shrimp (with customary sides.) If that's the sharable platter, one would assume that the regular $20.99 platter would have 5 shrimp and one small tortilla? Taco Bell is a better value.

Be careful! Only went here because I received a gift card and I did check the balance before coming to ensure it was good. I wouldn’t eat at this place otherwise. They don’t do gift cards at this location. If you speak to a manager about it, good luck! Our server was amazing, Tyler C, he was behind the bar and really tried to help with the gift card but wasn’t able to but really explained and was professional about the whole thing. The “manager” at this location, Carlos, super unprofessional and was demanding we pay our bill in a different method. Which wasn’t the issue from the beginning. It was all about them honoring gift cards that clearly have money on them… he came back several times demanding payment and stated he spoke with general manager “Jennifer” and stated that we needed to pay with different form. lol! Super sketchy! I know now why there are only 3 people eating in this restaurant. Do not go here! They truly don’t deserve anyone business acting like that.

Atmosphere: 1

Food: 3

Service: 2

As a very long time Macayos customer born and raised in the Phoenix region I have ate at the west valley Macayos a lot. My wife absolutely loves the chimi's and we make it a point to stop at one of the locations whenever we are in the valley. This locations server was awful. We waited quite a long time before even being greeted by the staff. Which was ok because honestly they always make really good food. After being seated out server greeted us and asked for our drinks while we were still trying to order rushed off as if we were a bother. (This is a Monday afternoon and maybe 10% of the tables were taken). She then took our orders in a very condescending tone and brought our food out. (The food was really good). We asked for more napkins as all that was provided were under the silverware. She brought out a stack and threw them in our chips that everyone was still eating. When she came back did not want to order the very discounted desserts which we were originally planning on and asked for the check. Again tossed in the chip basket that my children were still eating from. Not afraid of the germs but have never had napkins or checks thrown in an appetizer bowl. I was pretty frustrated with the service at this point and made my way to the front as Macayos used to check out their guests and sat there for a couple minutes trying to close our tab with someone else when she followed me up there and lectured me of paying at the table. Paid my tab and even gave a good tip when she walked away after asking the hostess that walked up later to ensure it went to the kitchen staff as always the food was really good. Definitely never going to the Scottsdale location again and honestly I know from this experience we will be venturing out from Macayos in general next time we are down in the valley.

Me and my daughter was there today and waited over 45min with no food. Everyone else like 4 tables was served got there and drinks mean while we was still waiting ✋️ 2nd and last time I'll ever go there service too slow each time do not go if you on lunch unless you got 1hr

Service: 1

This place used to be so good. Now it’s terribly slow service and below average food. Also check your bill as they are adding a 20% tip without your knowledge.

Ordered food from their website doesn’t allow to select a side of Baja sauce called to add it on spoke with manager there and she said it wasn’t possible to do even if though I was willing to pay. It was my wife’s birthday and seemed like an easy request that this manager was not willing to accommodate

Atmosphere: 1

Food: 1

Service: 1

I was the first person served that day and my meal came out wrong. Ordered ground beef, got shredded. Couldn't chew it. 2 others in the restaurant and I had to finally get up after asking for a box, and go get it because they couldn't bring it to me or maybe they just forgot, I don't know. Wasn't a good experience. They gave 15% off because of the experience.

Atmosphere: 4

Food: 2

Service: 2

Went to grab something to eat at 832 when they close at 9pm and was turned away…kitchen is closed “new corporate” thing they guy said

Atmosphere: 1

Service: 1

We didn't get to eat, 15 mins no waiter,
I would have liked to eat but not now.
They were not busy. Thanks Macayos.

Service: 1

When I want Mexican food....Macayos is my go to.

Atmosphere: 5

Food: 5

Service: 5

“She aint what she used to be” I grew up in Arizona and Macayo’s used to be amazing. Love going here as a kid in the late 80s and through the 90s the Macayo’s us Arizona natives once knew is long gone. The old dark themed locations closed or renovated into the generic corporate office look that all other businesses have adopted and the food is sub par. Quality and portion size has taken a backseat to pave the way for high prices. This location is the worst of them all.

Macayo’s I am truly saddened that your name no longer represents what it once did. My grandfather was a friend of Woody back in the day and I still have a picture of them both posed outside of the original Macayo’s location. My mom worked for you as a waitress in the 80s as well.

Sadly since the family sold the brand we will only see more and more generic mediocrity from Macayo’s.

Atmosphere: 1

Food: 2

Service: 3

The worst Mexican food we ever had! The silverware was dirty. The service was also bad

Atmosphere: 1

Food: 1

Service: 1

Service was not that great. We had to remind the server everything twice. The server wasn't happy when we asked questions about the menu.

Atmosphere: 4

Food: 3

Service: 3

Went to the Goodyear location on a Tuesday. I don’t know when they changed the way they make their crispy fried tacos but we got tacos in a pre-deepfried shell with soupy shredded beef with tomatoes and onion in the beef. Worst food I’ve had there.

First time here we had a party of 5 , place was very clean and service was good ! However, the food was so so .. kinda of bland and the enchiladas with cartinas were not cook thru and thru , the carnitas was good but the tortillas were not cooked thru. Like it was assembled at time of order and briefly heated .. I was disappointed ☹️ however the green chili stew burrito was pretty flavorful. Nothing truly bad and would try again I just wouldn’t recommend the enchiladas.

Atmosphere: 5

Food: 4

Service: 5