Do your employees not understand English? Or the difference between a sausage McMuffin & an egg McMuffin? Doubtful.
Mix Babii
I pull up nobody greets me I have to ask for my food and they’re playing at the window.
James Sederholm
Too expensive for fast food. The food has not changed but the price doubled.
Atmosphere: 4
Food: 2
Service: 4
Esther Klain
Driving by.
Luciana Pereira
McDonald's is a favorite to most. This restaurant is always busy.`
Atmosphere: 5
Food: 5
Service: 5
Laura Anne
Employees are friendly. Food is always hot and my kiddos love the Toddler Zone.
Atmosphere: 5
Food: 5
Service: 5
Ryker P.
Why did we wait in the drive thru for 20 minutes for a pickup order I’d placed 20 minutes before that was literally only 2 breakfast sandwiches? Then… they hand us a bag out the window and say “have a good day,”… and it’s only 1 sandwich. AND it’s cold.
Food: 1
Service: 1
KRAZEE FRAZEE
McDonald's is a favorite to most. This restaurant is always busy.
M H
This morning was our second time to this location as it is a convenient stop on our way out of town. Both times have not been satisfactory. This time in the drive thru, the guy taking our order kept rushing us. Ordered the first item and he says “is that all?” My husband replies no and adds another item. Kid then again says “ok, is that it?” So my husband replies, no with a short pause and then adds another item. The kid then replies, “I already sent your order up.” As the total presents itself on the screen with the menu. So obviously we were a bit confused. So my husband then explains that we have more to order. The kid then tells us he already sent our order and we need to pull up to the first window if we want to add anything. So we pull up and explain what happened to the man at the first window. Which he was a VERY nice older gentleman. I believe he may be fairly new to the job, cause he told us he wasn’t sure how to modify an order so he needed to get someone to help him. So in all the chaos and confusion, we lost our train of thought as far as where we were in the order sequence. A lady comes and adds the 2 more meals to the order and we pay. As we’re pulling away from the first window we realize we forgot the bag of ice we need. So we pull up the second window and ask the girl if they still sell bags of ice. She tells us yes so my husband asks if we can get one. She looks at us in complete amazement and says “sir, I have 6 cars behind you. I cannot sell you a bag of ice from here”. As a business owner myself, I would be extremely disappointed in one of our employees had they said that to a customer. Even if the bag of ice is a more difficult item to grab and get out the drive thru window quickly, I would have been more then happy to pay for the ice and then pull around to one of the spots they have the drive thru cars park to wait when items take longer and they have to have someone run it out to the car. I understand the desire to appease the cars in the drive thru behind us. However, had our order not been cut off in the middle of ordering it and we could have just continued to order all our items without the kid cutting us off and “sending our order up” we wouldn’t be asking for it at the second window. Order was missing a hash brown which seems to be the norm these days. Getting a drive thru order correct the first time is not a reality anymore. Then the icing on the cake today after all that, $40+ in food and there was literally ONE napkin in the bag. ONE! Mind you, we had multiple hotcakes meals which means syrups, the new spicy breakfast sandwich with a ton of sauce all over the sandwich, wrapper and then myself. Thankfully I have water wipes I keep in the car. And we grabbed napkins from the gas station across the street when we went to buy ice. Obviously these issues are not life changing but come on people. Have some pride in your job, learn customer service. Make the experience a little less chaotic for the customer.
Took 20 minutes to give us are food the boy basically forgot about us and didn’t even give us are sauce
Richard Saavedra
Good food good people good prices
Atmosphere: 5
Food: 5
Service: 5
Duane
The cashier literally took my order out of my bag and gave it to another customer right in front of my face. The bag had MY receipt number on it. On top of that, it takes long to get your food at this location.
Atmosphere: 1
Food: 1
Service: 1
Tal Morgan
No refills you need to ask them to refill
Eliseo Jaime
Took too long to get our order. Really don’t like these new kiosk fast food places.
Brand new mickey dees! ✨️ Take advantage!
Atmosphere: 5
Food: 5
Service: 5
Do your employees not understand English? Or the difference between a sausage McMuffin & an egg McMuffin? Doubtful.
I pull up nobody greets me I have to ask for my food and they’re playing at the window.
Too expensive for fast food. The food has not changed but the price doubled.
Atmosphere: 4
Food: 2
Service: 4
Driving by.
McDonald's is a favorite to most.
This restaurant is always busy.`
Atmosphere: 5
Food: 5
Service: 5
Employees are friendly. Food is always hot and my kiddos love the Toddler Zone.
Atmosphere: 5
Food: 5
Service: 5
Why did we wait in the drive thru for 20 minutes for a pickup order I’d placed 20 minutes before that was literally only 2 breakfast sandwiches? Then… they hand us a bag out the window and say “have a good day,”… and it’s only 1 sandwich. AND it’s cold.
Food: 1
Service: 1
McDonald's is a favorite to most.
This restaurant is always busy.
This morning was our second time to this location as it is a convenient stop on our way out of town. Both times have not been satisfactory. This time in the drive thru, the guy taking our order kept rushing us. Ordered the first item and he says “is that all?” My husband replies no and adds another item. Kid then again says “ok, is that it?” So my husband replies, no with a short pause and then adds another item. The kid then replies, “I already sent your order up.” As the total presents itself on the screen with the menu. So obviously we were a bit confused. So my husband then explains that we have more to order. The kid then tells us he already sent our order and we need to pull up to the first window if we want to add anything. So we pull up and explain what happened to the man at the first window. Which he was a VERY nice older gentleman. I believe he may be fairly new to the job, cause he told us he wasn’t sure how to modify an order so he needed to get someone to help him. So in all the chaos and confusion, we lost our train of thought as far as where we were in the order sequence. A lady comes and adds the 2 more meals to the order and we pay. As we’re pulling away from the first window we realize we forgot the bag of ice we need. So we pull up the second window and ask the girl if they still sell bags of ice. She tells us yes so my husband asks if we can get one. She looks at us in complete amazement and says “sir, I have 6 cars behind you. I cannot sell you a bag of ice from here”. As a business owner myself, I would be extremely disappointed in one of our employees had they said that to a customer. Even if the bag of ice is a more difficult item to grab and get out the drive thru window quickly, I would have been more then happy to pay for the ice and then pull around to one of the spots they have the drive thru cars park to wait when items take longer and they have to have someone run it out to the car. I understand the desire to appease the cars in the drive thru behind us. However, had our order not been cut off in the middle of ordering it and we could have just continued to order all our items without the kid cutting us off and “sending our order up” we wouldn’t be asking for it at the second window. Order was missing a hash brown which seems to be the norm these days. Getting a drive thru order correct the first time is not a reality anymore. Then the icing on the cake today after all that, $40+ in food and there was literally ONE napkin in the bag. ONE! Mind you, we had multiple hotcakes meals which means syrups, the new spicy breakfast sandwich with a ton of sauce all over the sandwich, wrapper and then myself. Thankfully I have water wipes I keep in the car. And we grabbed napkins from the gas station across the street when we went to buy ice. Obviously these issues are not life changing but come on people. Have some pride in your job, learn customer service. Make the experience a little less chaotic for the customer.
Food: 3
Service: 1
Restaurantji Recommends
Took 20 minutes to give us are food the boy basically forgot about us and didn’t even give us are sauce
Good food good people good prices
Atmosphere: 5
Food: 5
Service: 5
The cashier literally took my order out of my bag and gave it to another customer right in front of my face. The bag had MY receipt number on it. On top of that, it takes long to get your food at this location.
Atmosphere: 1
Food: 1
Service: 1
No refills you need to ask them to refill
Took too long to get our order. Really don’t like these new kiosk fast food places.
Atmosphere: 2
Food: 3
Service: 2
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