Ninja Japanese Restaurant

Bessie the manager doesn't take care of her servers. Promises cash tips the next day, then you don't get it for 3 days because "the restaurant doesn't have cash" Never have i heard this.

I order delivery often from this place. They have the worst service of any of the sushi restaurants I order from. I would say about one out of eight times they remember to put the soy sauce in the bag and about half the time they don’t include the wasabi or ginger for sushi. I always select utensils and they never give me the chopsticks. It’s just very annoying because the food is great, but they just lack so hard on their processes/procedures. I have called multiple times about this issue… Each time they assured me that they would take note… lol. It’s not difficult to make it mandatory before you leave the store to make sure that it’s in the bag. This is the first time in my life that I’ve ever gotten angry enough to leave a review on any platform before. Hopefully, they change their processes and procedures in the future.

Food: 4

Service: 1

Not bad, but also not good. Okay food. Service wasn't terrible. Can't really recommend this place over other restaurants.

Atmosphere: 3

Food: 2

Service: 2

Walked into the restaurant from it being chilly outside, and it was just as cold inside. Service was great, but the sushi we had was old and not good. Will not be going be going back.

Atmosphere: 2

Food: 1

Service: 5

Edited again: took my husband in for his birthday today 12/26/24. Was sat immediately, then promptly ignored. Server walked by multiple times, never asked us for our drinks. We walked out, and was completely ignored by the hostess. I think I’m done giving you guys chances. I’ve walked out of your establishment THREE separate times, and was not acknowledged all 3 times. Shame on me for thinking the management woulda actually staff for a Thursday evening.

Edited: we came back again today 2/14/23, and they’re busy, as usual, it’s Valentine’s Day! We were sat well after another couple who came in after us. Their drink orders were taken and we proceeded to be ignored for 10 minutes. I made eye contact with 3 different waitresses who continued to ignore us. As we left not a single word was said, and that didn’t settle right with me. I went back in to speak with someone about my disappointment and they actively avoided walking back up to me. This was their last chance. I’m so disappointed. I’ve been coming here for 4 years and even continued to come after multiple long waits and poor service. Their food is SO good. I’ll be looking for a new go to sushi spot. I’m just done being disappointed by their cruddy service.

I normally love this place. I’ve been eating here at least once a month for the last two years. They were a rare spot that still sat during the pandemic. We did our best to support. Food is excellent, and the service usually is too. The last two times, it’s seemed they are wickedly understaffed for the amount of people they can seat. I’m okay with a wait, it’s sushi, there’s generally a wait. We’ve been here two HOURS now, an hour and a half just waiting for food. 2 rolls were completely forgotten. What was really wild, I still had a $60 tab. I’ll be giving this place another go eventually, but it’s going to be a while. I’m extremely disappointed.

Atmosphere: 1

Food: 5

Service: 1

This was my first time here! It was nice inside! Clean and pretty normal for a sushi restaurant. The food was amazing!! The girl at the front did Not want to be there. She also told me my order was 20 minutes behind but then it was ready in about 5 minutes. Wonderful that I didn't have to wait that long but also gave me a heart attack! I was told the order was ready and then it wasn't and I was already running behind on the night. They also don't have any to go spoons for soup. Seems minor but when you order soup to go, sometimes a fork just won't cut it.

Atmosphere: 5

Food: 5

Service: 4

First time ordering for delivery, As my usual sushi place was closed. The combination of sushi looked good and prices as well. So, I thought I would give it a try. sadly, When I received my order, every single role was unraveling. the roles also seemed smaller Than the pictures. especially that lovely sushi boat They have posted with large rolls. mine were maybe an 1 1/2 in width.

I initially tried the las vegas roll. I was taken aback by the large amount of California roll filling as it only states salmon, cream cheese, crab and avocado. i'm assuming they use the california roll filling, as it's already pre made instead of just breaking up crab mix independently. unfortunately, all I could taste is mayonnaise, which is why I don't usually order the california rolls.

I then tried the shake n bake roll. this comes with assorted fish, crab mix, cream cheese, and a garlic aioli. i wanted to try it, as i've never had a sushi roll with garlic aioli before. that flavoring was good. Unfortunately, the mixed fish was lacking in flavoring. So sadly, the aioli overtook the roll. it just tasted like I was eating that and rice. i've had rolls at other places with mixed fish and you could distinctly make out each flavor but I believe because this role was so small Those bits were small as well, which took away from the pairing of the flavors.

I had other usual rolls, spicy tuna, spicy, yellow tail, philly roll, and so on. those we're good, but nothing to write home about.

I think I would have liked some of the roles better if they weren't so small and weren't falling apart.

Food: 2

This is my entire family's favorite sushi restaurant in the whole state!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miso Soup, Roll, Tempura, Arizona Roll

Great selection of rolls. The staff is great. Vibe good

Atmosphere: 5

Food: 5

Service: 5

Everything was "okay" but we've been to teppanyaki at several places, and this one sort of fell short of our expectations. The staff was friendly but seemed a little...inexperienced, maybe. It wasn't awful, but not good enough to try again.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Steak

Came in as a walk-in for the teppanyaki didn't have a reservation for it but they were still able to get us seated for it. Food was fresh and delicious and our chef Veronica put on a great show for us while cooking our food in front of us. Server Molly was excellent as well. Definitely a new favorite for me and my whole family!

Atmosphere: 5

Food: 5

Service: 5

Great place to eat. Only bad thing is they need more waitresses

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Tempura

Great food, great service. Highly recommend

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Steak, Roll, Bulgogi, Tempura, Arizona Roll

One of our families' favorite places for sushi. The tempura is great, the rolls are nicely priced, & the miso soup is so good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miso Soup, Tempura

Some dishes are good. Some are not. The Teriyaki Chicken, for instance, is the strangest version of that dish I've ever encountered. It was more like a chicken and vegetable stew in a soupy sauce. Very disappointing. The staff there is very personable, though.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Miso Soup, Tempura