I haven’t ordered Papa John’s in a long time. I only ordered from here because it was late on a holiday. I already knew that the pie was NOT made to Papa John’s standards as soon as I opened it in the store. So I took it home anyways and put it back in the oven for more cooking. I should have just went to the local grocery store for a frozen pizza. This is guaranteed to be last time I ever buy a pie from Papa John’s. Firm.
Atmosphere: 1
Food: 1
Service: 1
Kenya Banks
I’m sitting outside of store #5 at the 4980 S Alma School location waiting for my pizza and the lady is answering phones, touching keypads, touching boxes, didn’t was her hands and not wearing gloves when she making pizza. I won’t be back. I’ll make my own pizza at home.
Aaron Kalish
This could have gone another way... I ordered from here, and the pizza was made incorrectly. I called, and the teenager who answered the phone made it wrong again. This could have been bad, as my wife has a food allergy that was potentially impacted.
Enter the manager... he stepped up, apologized over himself, and went out of his way to make everything right. I called to order over the phone, and he insisted on taking care of us as I'd had to drive back twice.
I will definitely order from here again, and continue to support them.! 100%
Vegetarian options: The garden fresh pizza can be made vegetarian, and they take good care
Dietary restrictions: My wife has a cheese sensitivity. The manager made her a pizza custom that would work for her, and made sure it was 100% right
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
Michael Schaffer
Great pizza at a great price. Service was friendly.
Atmosphere: 5
Food: 5
Service: 5
Tristate Swagga
Loved the night time manager on Saturday March 31, 2024 around 10:30pm
Atmosphere: 5
Food: 4
Service: 5
Andrew Hermann
Loved this location! Thanks for serving our area well!
Gnome
Pizza is usually done pretty quickly for me to pick it up. The last order I got was two pizzas, and only one had the garlic sauce and pepperchini.
Ramon Siqueiros
I feel like I know a lot about Papa John's I used to not only work there I know a little bit about and where it comes from and the ingredients as for the atmosphere
Let me start by saying I have loved Papa John's since they opened their first store in my hometown and have been loyal to them for over 25 yrs. But so many things went wrong with my delivered pizza tonight, I just had to share. This store has issues.First, I ordered the pizza well done, nada.Second, I asked for it not to be cut, but they cut it anyway.Third, I ordered half my pizza with pineapple and mushrooms. They just threw the pinepple in a clump on what was one slice, and I couldn't find any mushrooms at all.Fourth, it got to be 15 mins past delivery time, and the papa tracker showed the pizza was still at the store. Since I had requested contactless delivery, I called the store, who told me they were running behind and it was out for delivery. I went to turn on the front porch light and see a pizza sitting there. Cold.Lastly, I called the store back to talk to the manager and explain the issues. I was not looking for another pizza, but by the time I finished listening to the following, I got one! He had to be the rudest store manager I've dealt with in a long time. Not only did he explain that they were very busy and doing the best they could, but he also told me I should not have ordered so many toppings, and that was why the pizza was wrong. REALLY??He also told me that pizza WAS cooked well because he had done it himself, but when our conversation first started, he had no clue who I was or what my order was. Then he put me on hold without any warning,I held on for over 5 minutes because, what was I going to do, eat a cold, badly made pizza? He finally comes back and says, "Your new pizza is being made. Is there anything else you want?" WOW!Just take a look at the pics of the 2 TOTALLY different looking pizzas.Dominoes, or possibly Jet's, just gained a new customer.
Atmosphere: 1
Food: 1
Service: 1
Colleen Seitz
Used the app to order- charged my acct TWICE but app says error- tried calling store and have been on hold for 20 mins so far.Can not comment on food since I have not received it but it has cost $80 for 2 large pizzas (sale was 11.99 per pizza)
Service: 1
Brian Long
Good tasting pizza
Atmosphere: 1
Food: 4
Service: 3
Terry Lemmons
It was delivered by Doordash and ive had had bad experiences by them. Last time.Also, Papajohns uses so many preservatives my mouth is full of sodium. Not good. Papajohns is supposed to use all natural fresh ingredients but it's a
Atmosphere: 1
Food: 2
Service: 1
Atul Goswami
Vegetarian options: I had cheese pizza with toppings green paper and onion
Great pizza, great drivers
Atmosphere: 5
Food: 5
Service: 5
I haven’t ordered Papa John’s in a long time. I only ordered from here because it was late on a holiday. I already knew that the pie was NOT made to Papa John’s standards as soon as I opened it in the store. So I took it home anyways and put it back in the oven for more cooking. I should have just went to the local grocery store for a frozen pizza. This is guaranteed to be last time I ever buy a pie from Papa John’s. Firm.
Atmosphere: 1
Food: 1
Service: 1
I’m sitting outside of store #5 at the 4980
S Alma School location waiting for my pizza and the lady is answering phones, touching keypads, touching boxes, didn’t was her hands and not wearing gloves when she making pizza. I won’t be back. I’ll make my own pizza at home.
This could have gone another way... I ordered from here, and the pizza was made incorrectly. I called, and the teenager who answered the phone made it wrong again. This could have been bad, as my wife has a food allergy that was potentially impacted.
Enter the manager... he stepped up, apologized over himself, and went out of his way to make everything right. I called to order over the phone, and he insisted on taking care of us as I'd had to drive back twice.
I will definitely order from here again, and continue to support them.! 100%
Vegetarian options: The garden fresh pizza can be made vegetarian, and they take good care
Dietary restrictions: My wife has a cheese sensitivity. The manager made her a pizza custom that would work for her, and made sure it was 100% right
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie
Great pizza at a great price. Service was friendly.
Atmosphere: 5
Food: 5
Service: 5
Loved the night time manager on Saturday March 31, 2024 around 10:30pm
Atmosphere: 5
Food: 4
Service: 5
Loved this location! Thanks for serving our area well!
Pizza is usually done pretty quickly for me to pick it up. The last order I got was two pizzas, and only one had the garlic sauce and pepperchini.
I feel like I know a lot about Papa John's I used to not only work there I know a little bit about and where it comes from and the ingredients as for the atmosphere
Atmosphere: 2
Food: 5
Service: 5
Fast and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Let me start by saying I have loved Papa John's since they opened their first store in my hometown and have been loyal to them for over 25 yrs. But so many things went wrong with my delivered pizza tonight, I just had to share. This store has issues.First, I ordered the pizza well done, nada.Second, I asked for it not to be cut, but they cut it anyway.Third, I ordered half my pizza with pineapple and mushrooms. They just threw the pinepple in a clump on what was one slice, and I couldn't find any mushrooms at all.Fourth, it got to be 15 mins past delivery time, and the papa tracker showed the pizza was still at the store. Since I had requested contactless delivery, I called the store, who told me they were running behind and it was out for delivery. I went to turn on the front porch light and see a pizza sitting there. Cold.Lastly, I called the store back to talk to the manager and explain the issues. I was not looking for another pizza, but by the time I finished listening to the following, I got one! He had to be the rudest store manager I've dealt with in a long time. Not only did he explain that they were very busy and doing the best they could, but he also told me I should not have ordered so many toppings, and that was why the pizza was wrong. REALLY??He also told me that pizza WAS cooked well because he had done it himself, but when our conversation first started, he had no clue who I was or what my order was. Then he put me on hold without any warning,I held on for over 5 minutes because, what was I going to do, eat a cold, badly made pizza? He finally comes back and says, "Your new pizza is being made. Is there anything else you want?" WOW!Just take a look at the pics of the 2 TOTALLY different looking pizzas.Dominoes, or possibly Jet's, just gained a new customer.
Atmosphere: 1
Food: 1
Service: 1
Used the app to order- charged my acct TWICE but app says error- tried calling store and have been on hold for 20 mins so far.Can not comment on food since I have not received it but it has cost $80 for 2 large pizzas (sale was 11.99 per pizza)
Service: 1
Good tasting pizza
Atmosphere: 1
Food: 4
Service: 3
It was delivered by Doordash and ive had had bad experiences by them. Last time.Also, Papajohns uses so many preservatives my mouth is full of sodium. Not good. Papajohns is supposed to use all natural fresh ingredients but it's a
Atmosphere: 1
Food: 2
Service: 1
Vegetarian options: I had cheese pizza with toppings green paper and onion
Food: 5
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