Phoenix Palace Restaurant

Get the noodles!

Atmosphere: 5

Food: 5

Service: 5

Fast, hot, and amazing authentic dim sum!!! Friendly staff with great service mindset. Definitely going back again!

Atmosphere: 5

Food: 5

Service: 5

Decent dim sum for Phoenix!

Atmosphere: 5

Food: 5

Service: 5

Went there alone on Chinese New Year for dim sum since I'm traveling for work and they sat me away from everyone so it took forever to get anything. Good dim sum but really wished they had chili oil or something, which they may have had but I was getting ignored in there.

Average dim sum. Hits the spot; but it was all just ok.

Went back for dinner weeks later and was super disappointed. Pepper salted squid was super greasy and the sesame beef was way too sweet.

Atmosphere: 3

Food: 3

Service: 2

The food was so authentic and tasty ,and the service was so great .

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hot and Sour Soup, House Special Lo Mein Noodles

Vegetarian options: Dim sum dishes could be hotter.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sticky Rice Wrap, Chinese Dim Sum, Sticky Rice Wrapped in Lotus Leaf, Dim Sum Carts, Chinese Flat Noodle, Egg Tart, Pineapple Bun

The food was delicious, and the staff was friendly. What stood out to me the most was the shrimp balls served with bamboo shoots as handles and the use of reusable chopsticks. I also want to give them credit for their eco-friendly efforts.

Excellent Chinese menu

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chinese Dim Sum, Sticky Rice Wrapped in Lotus Leaf

Good portions, nice folks, decent prices,lightly seasoned food, and excellent and very spicy Hot and Sour Soup.
They have Dim-Sum at lunchtime daily and it's too he real deal. Don't miss it, especially the custard rolls. 😋

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chinese Dim Sum, Dim Sum Egg Noodles, Sticky Rice Wrapped in Lotus Leaf, Dim Sum Carts, Shrimp Balls, Rice Noodle Roll

I paid with a credit card. I was still at the table chatting with my guests. The server walked up with the credit card receipt and said “I believe you forgot to give me a tip” No I didn’t forget but you will NOT be getting a tip from me now! I do cash for tip so servers can get that money immediately. Unbelievable. Service is fair at best and its been only “fair” for 20 years. She asked us if we like any drinks. We asked for water. She did not bring water and we had to ask again for water. No refills on drinks so not even a basic service was provided. Now you walk up to customers demanding tip for not even providing basic service? Try better service to start! When I told her you have already charged $5 service fee she immediately got her "manager" to confront me that is not a service fee but it is charge per person for the hot tea. I told the manager since only 2/5 at the table had hot tea you can take out the $3 you charge me for no reason and give that to her as a tip. Then the manager starts to argue with me why I did not leave a tip. I told her your employee came to my table and demand a tip while we are still chatting?! You believe I will leave a tip at this point? NOT A CHANCE! This is by far the most ridiculous action I have ever seen in a restaurant. A tip is for service above and beyond normal service. When basic service is not even provided you want a tip? I DON'T THINK SO!!!

Dim sum items are all premade ordered in from supplier. Nothing is home made.It is still pretty good once you spend some time telling them NO I don't want that item. They have a pushy sales tactic with items. Price have gone up twice in the last few month. It is almost not worth the price they are charging.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Chinese Dim Sum, Sticky Rice Wrapped in Lotus Leaf, Dim Sum Carts

Constantly bustling with Chinese ladies serving dim sum from carts. They may not have all the huge tables and lazy Susan's (the american name of the rotating serving platers) but the food is amazing. Unbiased opinion, get the tendon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chinese Dim Sum, Sticky Rice Wrapped in Lotus Leaf, Dim Sum Carts, Rice Noodle Roll

The best Chinese food in AZ by far, was blown away by the size of the food portions. I came here to have the duck, But it was sold out, so I have to come back soon!!

Atmosphere: 4

Food: 5

Service: 4

I like this place. Tea is delicious and piping hot. Food is so delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chinese Dim Sum

Dim call

Went into Phoenix Palace with no expectations for a last minute meal- this ended up being hands down the best orange chicken I've ever had, along with an incredible cashew chicken, lo mein, and dumplings. The orange chicken is fried and packaged separately with the sauce, which is easily the best orange sauce I've ever tried. Keeping the chicken crispy was key, and it's well worth it. Dexter, who was working New Year's Eve, was kind and helpful in his recommendations for our next visit, which will be very soon!

Atmosphere: 5

Food: 5

Service: 5