I've gone to this Starbucks for over 2 years and have watched it go steadily downhill over the last 6 months. The servers are slow and often rude. On more than one occasion I have waited 30 minutes in store for an order ( a regular coffee, not a specialty one and a breakfast sandwich, and burnt). In the Drive-Thru, more than once, only 2 or 3 cars were ahead of me it took over 20 minutes to get through. I would not recommend this store.
Atmosphere: 2
Food: 2
Service: 1
Kim O. Phan
The bathroom was nasty!
Atmosphere: 2
Food: 5
Service: 5
dracul1na
It’s outrageous how bad the customer service is, my experiences here are always very bad. I always need to ask for a remake because they don’t even know how to properly make a simple drink. Please train your people correctly instead of just hiring anyone
Atmosphere: 1
Food: 1
Service: 1
Manuel Luna
Worst Starbucks in Chandler area do not come here! This specific locations loves to hire minors or just people in general that do not care at all about customers. Will not be going here ever again
Worst staff. They are not friendly and took forever to fulfill my order. They put the stickers with my order on bags and then proceeded to make 10 other sandwiches. I asked a few times about it and they kept telling me “ we will get to it when we get to it” when I finally got my order the not lovely employee said “you only waiting almost 15 minutes.” If I wanted spend over $25 and be spoken down to and not treated with respect I would have just gone to McDonalds.
Atmosphere: 1
Food: 1
Service: 1
aurora marquez
made our stuff wrong and said they couldn’t mix it? I order the same thing every time i go and never had an issue at other places
Atmosphere: 1
Food: 1
Service: 1
Sarah Ee
I ordered on the mobile app. I didn’t like that my coffee was at the very end of the counter by itself. There was a customer hanging out at the end of the counter, talking over my drink.
2nd. Starbucks gets my order wrong every single time. I’ve thrown my coffee away many times in the past. I’m trying different locations and today my coffee was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Diana Smith
Rude and slow staff. They gave me the wrong drink and when I complained they were very rude. Terrible management
Atmosphere: 1
Food: 1
Service: 1
Alfred Chavez
That egg and bacon sandwich with coffee is the best and the service is always the best
There are just some Starbucks that you shouldn't visit. This is one of them. The girls in the morning aren't friendly, they aren't kind to their customers delivery drivers, they roll their eyes at people.
Service: 1
Alessis Perez
I am so upset, after spending a lot of money on Starbucks. The coffee here doesn’t taste like coffee. I ordered coffees that taste like pure milk with syrup. We had to throw away the coffees. So disappointing!
Atmosphere: 1
Food: 1
Service: 1
Christina Huftel
He forgot the Danish from my mobile order,then gave me the wrong one. Hope somebody enjoyed The Turkey Sage. Cheese is always good.
Atmosphere: 4
Food: 4
Service: 3
Adrian
Place is just a little slower than others due to a high volume of customers BUT everything was correct with my order.
Atmosphere: 5
Food: 5
Service: 3
Charity
The staff here are so wonderful they are so kind and very respectful i come here a lot when I am bored at home. Especially when you live alone. The best Starbucks in Chandler.
I've gone to this Starbucks for over 2 years and have watched it go steadily downhill over the last 6 months. The servers are slow and often rude. On more than one occasion I have waited 30 minutes in store for an order ( a regular coffee, not a specialty one and a breakfast sandwich, and burnt). In the Drive-Thru, more than once, only 2 or 3 cars were ahead of me it took over 20 minutes to get through. I would not recommend this store.
Atmosphere: 2
Food: 2
Service: 1
The bathroom was nasty!
Atmosphere: 2
Food: 5
Service: 5
It’s outrageous how bad the customer service is, my experiences here are always very bad. I always need to ask for a remake because they don’t even know how to properly make a simple drink. Please train your people correctly instead of just hiring anyone
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks in Chandler area do not come here! This specific locations loves to hire minors or just people in general that do not care at all about customers. Will not be going here ever again
Atmosphere: 1
Food: 1
Service: 1
Good services
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
Worst staff. They are not friendly and took forever to fulfill my order. They put the stickers with my order on bags and then proceeded to make 10 other sandwiches. I asked a few times about it and they kept telling me “ we will get to it when we get to it” when I finally got my order the not lovely employee said “you only waiting almost 15 minutes.” If I wanted spend over $25 and be spoken down to and not treated with respect I would have just gone to McDonalds.
Atmosphere: 1
Food: 1
Service: 1
made our stuff wrong and said they couldn’t mix it? I order the same thing every time i go and never had an issue at other places
Atmosphere: 1
Food: 1
Service: 1
I ordered on the mobile app. I didn’t like that my coffee was at the very end of the counter by itself. There was a customer hanging out at the end of the counter, talking over my drink.
2nd. Starbucks gets my order wrong every single time. I’ve thrown my coffee away many times in the past. I’m trying different locations and today my coffee was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Rude and slow staff. They gave me the wrong drink and when I complained they were very rude. Terrible management
Atmosphere: 1
Food: 1
Service: 1
That egg and bacon sandwich with coffee is the best and the service is always the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
Restaurantji Recommends
There are just some Starbucks that you shouldn't visit. This is one of them. The girls in the morning aren't friendly, they aren't kind to their customers delivery drivers, they roll their eyes at people.
Service: 1
I am so upset, after spending a lot of money on Starbucks. The coffee here doesn’t taste like coffee. I ordered coffees that taste like pure milk with syrup. We had to throw away the coffees. So disappointing!
Atmosphere: 1
Food: 1
Service: 1
He forgot the Danish from my mobile order,then gave me the wrong one. Hope somebody enjoyed The Turkey Sage. Cheese is always good.
Atmosphere: 4
Food: 4
Service: 3
Place is just a little slower than others due to a high volume of customers BUT everything was correct with my order.
Atmosphere: 5
Food: 5
Service: 3
The staff here are so wonderful they are so kind and very respectful i come here a lot when I am bored at home. Especially when you live alone. The best Starbucks in Chandler.
Atmosphere: 5
Food: 5
Service: 5
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