My second time that I've been here and ordered a decaf and received a full caffeine drink. For those with health conditions, the baristas should really start paying attention to the order - it can cause quite the issues. Never again.
Atmosphere: 1
Food: 1
Service: 1
SHOJI OKADA Romero
Woke agendas never will buy from again. The barista didn't know what a cafe mocha was. Gave me cafe latte. Place sucks.
Atmosphere: 1
Food: 1
Service: 1
Jordan Harstad
Come here regularly and the staff always do an amazing job. I was there this morning and the power went out in the middle of weekend rush! The staff did great at finishing off orders and making sure all mobiles were completed as best they were able.
Atmosphere: 5
Food: 5
Service: 5
Sal Rosales
I love my Starbucks great service good music this is my favorite one to work or relax.Thank you Charlie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Green Tea Frappuccino
Cary McKinney
Fast location, got great customer service from
Atmosphere: 4
Food: 5
Service: 5
ROADmaster Masterjmpg
People working at this Starbucks not so friendly. Coffee not good never again will I order from this place it
Atmosphere: 1
Food: 1
Service: 1
Jenna Piper
I love this place everyone's really nice and kind! The service is also excellent for drive-thru and the inside! I also had my cup which was a grande and I ordered a venti they were nice enough to put most in my cup and the rest in another cup!
Atmosphere: 5
Food: 5
Service: 5
Aliyah
Charlie is great! Thank you
Atmosphere: 5
Food: 1
Service: 5
Maryanne Richardson
I like this Starbucks. The drive thru usually has a long line but they move quick. Customer Service is great!
Service: 5
Ka y la B
everyone is so friendly and nice and thoughtful. thank you.
This review is for Ellie & the girl who says "Like...Like ..Like..."Being argumentative, interrupting someone will only keep you from establishing an understanding. Next time take a breathe and try to understand what your customer is sharing with you.No hard feelings.Most delivery drivers are aware, that if a restaurant is busy.. for example during the week day shift, it is best to go inside and wait/pick up the order.All restaurants have a note in delivery apps to come inside. Every startbucks I have been to, hands the order via window if the order is ready. In the instance of an empty line, picking up at the window does not affect your timing and provides for efficient delivery to the customer. VS wasting time parking, coming inside and waiting in line.Consider that drivers make money by the time and number of deliveries completed, not hourly.As an early morning driver, I have never had a SB shake a finger at me for coming to the drive through when the line is empty, and the order is ready. It was unnecessary for 2 employees to reprimand me. No hard feelings.What sense does it make, for a driver to park, come inside to pick up if an order is ready? Especially if the drive through is empty? ;-)Our goals should be to help each other.Your need to reprimand drivers at the window actually wastes time. Yes there are policies to follow; common sense is also useful when serving the public.I hope you have a great day, and that you do not lecture drivers for being efficient in the future.If the order is ready, quickly hand it to them via the window. If it's not? Tell them to come inside if they have not done so already.Thanks for your hard work. Best.
Atmosphere: 2
Service: 2
Spent morals
Only been here a few times to pick up drinks but it was good every time. Long lines go by quickly, I'd say that shows their work ethics. The people are also pretty cheerful. All in all, I don't drink Starbucks but if I did, it'd probably be from here.
Atmosphere: 5
Food: 5
Service: 5
ktzpawz
Best Starbucks in Chandler, Arizona! ?The staff were friendly and they have perfected their craft. They made my drink perfect and delicious. Thank you ??Dietary restrictions: Starbucks has provided and catered to everyone’s dietary needs in mind.
Beware. Came to this location around 11:30am, line was moving incredibly slow for just having 2 cars ahead. Placed order and it was repeated back completely incorrect. Reiterated order and was told that they don’t offer a decaf option. I’ve ordered this drink for 8 yrs. There’s always been a decaf option. Some woman hopped on the intercom and said it could be made but considering the glacial speed of the line and confusion of the first guy, I opted to move on sans beverage. Since we were stuck in the lane for so long when we got to the window I asked for the managers number. I called, left a message, and later spoke with a Jericha who was both condescending and dismissive. Her response was that she has 5 trainees currently. Ok. During the course of our conversation I advised (since it didn’t seem to be paramount with her) that there are individuals who need to limit their caffeine intake; pregnant women, those with heart conditions, etc. and regardless of whether there are trainees, orders need to be made correctly or customers can be made severely ill. Jericha put on a fake smile phone voice and assured me she was fully aware but given her attitude and dismissive behavior for the associates employed in her store, I will not be back to this location and would encourage those with food sensitivities to be cautious.
Tip Or No T.
1) A weekly tip pool.2) Goes to the ones making your drink too not just the cashier.Grading scale5* they keep their tips. 4* shift tip pool. Cash in pocket at clock out usually.3* pay period tip pool. By hours worked in a week usually.2* Does not accept tips. (But should)1* Don't keep/tips taken away from them/go to people it should not.
My second time that I've been here and ordered a decaf and received a full caffeine drink. For those with health conditions, the baristas should really start paying attention to the order - it can cause quite the issues. Never again.
Atmosphere: 1
Food: 1
Service: 1
Woke agendas never will buy from again. The barista didn't know what a cafe mocha was. Gave me cafe latte. Place sucks.
Atmosphere: 1
Food: 1
Service: 1
Come here regularly and the staff always do an amazing job. I was there this morning and the power went out in the middle of weekend rush! The staff did great at finishing off orders and making sure all mobiles were completed as best they were able.
Atmosphere: 5
Food: 5
Service: 5
I love my Starbucks great service good music this is my favorite one to work or relax.Thank you Charlie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Green Tea Frappuccino
Fast location, got great customer service from
Atmosphere: 4
Food: 5
Service: 5
People working at this Starbucks not so friendly. Coffee not good never again will I order from this place it
Atmosphere: 1
Food: 1
Service: 1
I love this place everyone's really nice and kind! The service is also excellent for drive-thru and the inside! I also had my cup which was a grande and I ordered a venti they were nice enough to put most in my cup and the rest in another cup!
Atmosphere: 5
Food: 5
Service: 5
Charlie is great! Thank you
Atmosphere: 5
Food: 1
Service: 5
I like this Starbucks. The drive thru usually has a long line but they move quick. Customer Service is great!
Service: 5
everyone is so friendly and nice and thoughtful. thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This review is for Ellie & the girl who says "Like...Like ..Like..."Being argumentative, interrupting someone will only keep you from establishing an understanding. Next time take a breathe and try to understand what your customer is sharing with you.No hard feelings.Most delivery drivers are aware, that if a restaurant is busy.. for example during the week day shift, it is best to go inside and wait/pick up the order.All restaurants have a note in delivery apps to come inside. Every startbucks I have been to, hands the order via window if the order is ready. In the instance of an empty line, picking up at the window does not affect your timing and provides for efficient delivery to the customer. VS wasting time parking, coming inside and waiting in line.Consider that drivers make money by the time and number of deliveries completed, not hourly.As an early morning driver, I have never had a SB shake a finger at me for coming to the drive through when the line is empty, and the order is ready. It was unnecessary for 2 employees to reprimand me. No hard feelings.What sense does it make, for a driver to park, come inside to pick up if an order is ready? Especially if the drive through is empty? ;-)Our goals should be to help each other.Your need to reprimand drivers at the window actually wastes time. Yes there are policies to follow; common sense is also useful when serving the public.I hope you have a great day, and that you do not lecture drivers for being efficient in the future.If the order is ready, quickly hand it to them via the window. If it's not? Tell them to come inside if they have not done so already.Thanks for your hard work. Best.
Atmosphere: 2
Service: 2
Only been here a few times to pick up drinks but it was good every time. Long lines go by quickly, I'd say that shows their work ethics. The people are also pretty cheerful. All in all, I don't drink Starbucks but if I did, it'd probably be from here.
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks in Chandler, Arizona! ?The staff were friendly and they have perfected their craft. They made my drink perfect and delicious. Thank you ??Dietary restrictions: Starbucks has provided and catered to everyone’s dietary needs in mind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Refill Iced Tea Peppermint Tea Add Green Tea, Small Shopping Bag, Vanilla Frappe, Steamed Milk, Cheese Danish, Sumatra, Starbucks Butter Popcorn
Beware. Came to this location around 11:30am, line was moving incredibly slow for just having 2 cars ahead. Placed order and it was repeated back completely incorrect. Reiterated order and was told that they don’t offer a decaf option. I’ve ordered this drink for 8 yrs. There’s always been a decaf option. Some woman hopped on the intercom and said it could be made but considering the glacial speed of the line and confusion of the first guy, I opted to move on sans beverage. Since we were stuck in the lane for so long when we got to the window I asked for the managers number. I called, left a message, and later spoke with a Jericha who was both condescending and dismissive. Her response was that she has 5 trainees currently. Ok. During the course of our conversation I advised (since it didn’t seem to be paramount with her) that there are individuals who need to limit their caffeine intake; pregnant women, those with heart conditions, etc. and regardless of whether there are trainees, orders need to be made correctly or customers can be made severely ill. Jericha put on a fake smile phone voice and assured me she was fully aware but given her attitude and dismissive behavior for the associates employed in her store, I will not be back to this location and would encourage those with food sensitivities to be cautious.
1) A weekly tip pool.2) Goes to the ones making your drink too not just the cashier.Grading scale5* they keep their tips. 4* shift tip pool. Cash in pocket at clock out usually.3* pay period tip pool. By hours worked in a week usually.2* Does not accept tips. (But should)1* Don't keep/tips taken away from them/go to people it should not.