I think it's absolutely ridiculous that you will not allow people to have ice water unless they purchase something. If that is how you are going to do things, then you should have the ability to buy an ice water. But no, you have to buy something on their menu to get an ice water. That's ridiculous. I will never go to your restaurant ever again to order coffee. Ever, it's overpriced, it's bitter and disgusting. You have great water and now I have no ability to get it. Because I do not want to spend $10 on a coffee. Let's get a nice water. Do better Starbucks. That's terrible, I live in Arizona. We need water here.
Tanieka Epperson
The rude service I received here was very disappointing. I told them my drink was made wrong as they were handing it to me and the amount of attitude they gave was not necessary.
Service: 1
Aric Shafer
Geared for online pickup only. No menu or refrigerator, water was sitting in a bucket in the sun. Would not visit again.
aurora marquez
This morning the baristas were very rude and made my sister feel bad! told my sister to “chill” and “calm down” in an mean manner and upset my sister even though he didn’t even know what was going on
Atmosphere: 1
Food: 1
Service: 1
Scott Clute
They refused to make a decaf pour over because it was too late in the day to open a new bag of beans.
Sarah Coughlin
Friendly staff that get to know your name and order, after only a few visits. Orders correct every time so far!??
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Glazed Doughnut
BJ Dale
We were surprised that this wasn't a larger store. It's quite deceiving when you walk in. Several customers that came in were also confused. There were only 2 high top tables in the sitting area.
Atmosphere: 3
Service: 4
Sai M
Person at the register don’t even how refill works. Worst customer service. And the coffee was not fresh.
Service: 1
Mickey Marsee
Saturday, September 14, 2024 morning crew around 10:00 am, was the worst a Starbucks experience I have never had. I placed an online order of three hot breakfast items into drinks. I sat in the Drive-Thru for 25 minutes. The girl who is working the window was rude and condescending. Food was cold. She didn't know our order or have it ready and we had to tell her I order again. The crappy attitude did not help the situation.
Atmosphere: 1
Food: 1
Service: 1
Danielle Lynch
Once again, another location that needs major training in consistency. Since when does 12 pumps of chai look like a glass of milk - not hardly any discoloration from milk. They take it back to add 4 more pumps, yep that hardly changed it. I ask for 5 more, this should (according to Starbucks employees) apparently be a total of 21 pumps of chai, meaning DARK - result... Mild discoloration of milk.
I have been getting this same drink since 2011 - yes, 14 years. Only in the past few years have I experienced a MAJOR issue with consistency. Serious training is needed for all Starbucks employees.
This has to be one of the worst starbucks I've been to, only because of the people working there, the cashier was nice taking my order, then disappeared, the rest of the crew looked like they hated everyone and me also lol so I sat down and observed the show wow I asked for a side of ice the person looked pissed at me, said thanks, the look I got she might as well spit in it. Tried to be freindly was a waste of time, well I think won't be coming here again maybe you'll have a better experience good luck.
J Vaughn
Service was terrible and the rude. Made to feel as though we were disturbing them when we walked in. Will not be returning to this location. Front counter lady was so rude and didn’t even try.
Atmosphere: 1
Food: 1
Service: 1
Jenny Miller
Picked up my fav coffee from this location and it is PERFECT! It’s a simple coffee but not everywhere makes it right. Today, totally on point!!
Atmosphere: 5
Food: 5
Service: 5
Shutup Donnie!
Service was terrible and the rude. Made to feel as though we were disturbing them when we walked in. Will not be returning to this location. Front counter lady was so rude and didn’t even try.
Atmosphere: 1
Food: 1
Service: 1
Gravity
Helen may need to work on her counter presence lack their of I should say not only did I feel like I was bothering her but she lacked customer service a smile won’t break your face Helen geez ? it’s Starbucks your serving happiness in a cup Helen !
I think it's absolutely ridiculous that you will not allow people to have ice water unless they purchase something. If that is how you are going to do things, then you should have the ability to buy an ice water. But no, you have to buy something on their menu to get an ice water. That's ridiculous. I will never go to your restaurant ever again to order coffee. Ever, it's overpriced, it's bitter and disgusting. You have great water and now I have no ability to get it. Because I do not want to spend $10 on a coffee. Let's get a nice water. Do better Starbucks. That's terrible, I live in Arizona. We need water here.
The rude service I received here was very disappointing. I told them my drink was made wrong as they were handing it to me and the amount of attitude they gave was not necessary.
Service: 1
Geared for online pickup only. No menu or refrigerator, water was sitting in a bucket in the sun. Would not visit again.
This morning the baristas were very rude and made my sister feel bad! told my sister to “chill” and “calm down” in an mean manner and upset my sister even though he didn’t even know what was going on
Atmosphere: 1
Food: 1
Service: 1
They refused to make a decaf pour over because it was too late in the day to open a new bag of beans.
Friendly staff that get to know your name and order, after only a few visits. Orders correct every time so far!??
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Glazed Doughnut
We were surprised that this wasn't a larger store. It's quite deceiving when you walk in. Several customers that came in were also confused. There were only 2 high top tables in the sitting area.
Atmosphere: 3
Service: 4
Person at the register don’t even how refill works. Worst customer service. And the coffee was not fresh.
Service: 1
Saturday, September 14, 2024 morning crew around 10:00 am, was the worst a Starbucks experience I have never had. I placed an online order of three hot breakfast items into drinks. I sat in the Drive-Thru for 25 minutes. The girl who is working the window was rude and condescending. Food was cold. She didn't know our order or have it ready and we had to tell her I order again. The crappy attitude did not help the situation.
Atmosphere: 1
Food: 1
Service: 1
Once again, another location that needs major training in consistency. Since when does 12 pumps of chai look like a glass of milk - not hardly any discoloration from milk. They take it back to add 4 more pumps, yep that hardly changed it. I ask for 5 more, this should (according to Starbucks employees) apparently be a total of 21 pumps of chai, meaning DARK - result... Mild discoloration of milk.
I have been getting this same drink since 2011 - yes, 14 years. Only in the past few years have I experienced a MAJOR issue with consistency. Serious training is needed for all Starbucks employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This has to be one of the worst starbucks I've been to, only because of the people working there, the cashier was nice taking my order, then disappeared, the rest of the crew looked like they hated everyone and me also lol so I sat down and observed the show wow I asked for a side of ice the person looked pissed at me, said thanks, the look I got she might as well spit in it. Tried to be freindly was a waste of time, well I think won't be coming here again maybe you'll have a better experience good luck.
Service was terrible and the rude. Made to feel as though we were disturbing them when we walked in. Will not be returning to this location. Front counter lady was so rude and didn’t even try.
Atmosphere: 1
Food: 1
Service: 1
Picked up my fav coffee from this location and it is PERFECT! It’s a simple coffee but not everywhere makes it right. Today, totally on point!!
Atmosphere: 5
Food: 5
Service: 5
Service was terrible and the rude. Made to feel as though we were disturbing them when we walked in. Will not be returning to this location. Front counter lady was so rude and didn’t even try.
Atmosphere: 1
Food: 1
Service: 1
Helen may need to work on her counter presence lack their of I should say not only did I feel like I was bothering her but she lacked customer service a smile won’t break your face Helen geez ? it’s Starbucks your serving happiness in a cup Helen !
Atmosphere: 1
Service: 1
Loading...