I came in Sunday night of April 7th. The worker was super sweet and managed how busy it was so well! On a sunday night @7pm i think there should be more than one person working because it was a lot for one person.
Atmosphere: 5
Food: 5
Service: 5
Tiera Bolling
So we stopped by this location one Saturday night around 8:50p. I know that they close at 9p but we were hoping to be able to grab a quick sandwich. Wrong! As soon as we walked in, we noticed that the entire food line had been pulled out and was being packed up. The young man then told us that he only had turkey and pepperoni left to serve. Now, I’ve worked in food service and know that you can clean your line, but you should still serve until you close. Very disappointing but also my fault for expecting service 10 mins before they closed.PS. The Subway in the Walmart, a few minutes away, stays open until 10p :)
Atmosphere: 1
Service: 1
Erik Smith
The person who helped fill our online order on 12.16.2023 was really good, and got done fast with each order she was given. Even though there was a huge line and alone. She needs another worker to split the load!Great job
This is the best subway ever Jenn is the best worker there I would recommend you going to this subway I would go back there very respectful and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
My BBQ Is Better Than YOURS!
Just walked out tonight (10/1/23 @ about 8pm) because this young lady messed up on my husband's order. She put Mayo on his sandwich & he did not ask for mayo. We told her just yellow mustard lite(meaning alittle not alot) then she comes back saying we said mayo & mustard. No we did not. Pay attention to detail!She literally grabbed the mayo off the spinach and olives & was going to continue to make his sandwich. Um NO! Not good at all. It was not busy at all, so we do not know what the problem was. And the sandwiches were looking so good till she put Mayo on his sandwich. Yuck!
Atmosphere: 1
Food: 1
Service: 1
Alannah Victoria
Ordered on the app and when I arrived to get the sandwiches. The sandwiches were not good. Bought two and only ate half a one since I was so hungry. Asked for a refund, was told I had to come in to get it. I only work in chandler four times out of the month and live all the way in Goodyear so that makes it difficult. I called last week and spoke with Paul the manager and he told me to come to get refund and show him pictures of the sandwich. When I got there he had gone so I left my number and name with the employee there and she told me Paul would call me back. Never got a call back. Also expressed dissatisfaction on the app and no resolution on there either. Poor customer service. Going to call my credit card now and dispute the charge. I haven’t had much luck ordering on the app…better to just go in person and show them exactly how you like the sandwich made. I would have continued my business but with how much hassle it has been to just get a refund of 14 bucks…I don’t think I will come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Mario Barrera
Honestly, the service here was horrendous. Paul initially started with my sandwich. No where during the interaction, until the very end, did he bother asking me if I had another item to order. Once he finally asked if I needed anything else, and it was communicated that I needed another sandwich, I was met with a deep sigh of disappointment and a response of getting the other employee, an older lady who was quite rude herself, to help since “he had to use the restroom”. Quite frankly, that’s a complete lie given the sigh of disappointment. Further, the older lady who was helping with my second sandwich wasn’t very helpful and gave me very sassy responses. A DoorDash driver even came during this time and they were met with the same attitude from this lady. I understand we all have bad days at work, hell I’m going through one at this very moment. But if you’re going to be in a customer facing role, be decent enough to fake it till you make it. Extremely disappointed with this visit. and will not be returning to this location, and strongly discourage others from doing the same.
Atmosphere: 1
Service: 1
Miranda
I pulled up at 9:44pm and the door was already locked.
Atmosphere: 1
Service: 1
David B.
I ordered online. It wasn't ready when I arrived. While I waited at the restaurant they took walk in customers ahead of me. :(
Gilbert Martinez
Went in to order a subway club, not sure what this girl was making me...first she starts putting salami and pepperoni, I'm like "there is no salami or pepperoni on a subway club, she removes the meats, then adds turkey, ham and surprises me with bacon....I'm like where is the roast beef? She looked at me confused, but added the roast beef. When I go pay, she says next time don't lie about what goes on the sandwich, I'm like UMMM EXCUSE ME? I read her what goes on a SUBWAY CLUB...TURKEY, HAM & ROAST BEEF...she still looks at me confused. I told her I don't appreciate being told I'm a lier when I'M LITERALLY reading it too you. I DON'T KNOW WHAT HER ISSUE WAS....and then tell me not to lie what goes on a sandwich.
Employees are very nice and friendly. The dining area and the bathroom are both very clean.
AZ Kimba
I visited on a Wednesday morning a little before lunchtime hours. There was one customer ahead of me. I only saw one employee. The restaurant was clean.There are small tables inside and a couple just out the door if you would like to eat there. They have a self-serve soda machine, which is nice when you dine-in so you can get your own refills.The bread choices were white Italian, a wheat, and an Italian herb and cheese.You can get your sub toasted or cold.I would suggest that you take a look at the menu before you come in so that you don't hold up the line to decide what kind of meat you want. You may also choose from a variety of toppings and condiments.Sides include cookies or chips.Our subs were made the way we wanted them. We took them to go. We didn't get any napkins in our bag, not sure if you need to ask or if they were out.The bread was fresh and they sub was filling.They do have an app that you can use to order online, get deals, and earn points for your purchases.They also mail out coupons and this location does the 6" sub of the day for $3.99.There is plenty of parking at this location.
UnReal Legend
it says this location is open until 10pm, but multiple times, throughout consecutive months, this location has been closing two or even three hours before. The signs outside still say open, but the employees and manager just lock the doors and say that the store is closed without any reasoning
Janae malatin
Horible sandwich today and also the girls working were completely rude to another customer with a complaint being literally horrible im not going back to this location
I came in Sunday night of April 7th. The worker was super sweet and managed how busy it was so well! On a sunday night @7pm i think there should be more than one person working because it was a lot for one person.
Atmosphere: 5
Food: 5
Service: 5
So we stopped by this location one Saturday night around 8:50p. I know that they close at 9p but we were hoping to be able to grab a quick sandwich. Wrong! As soon as we walked in, we noticed that the entire food line had been pulled out and was being packed up. The young man then told us that he only had turkey and pepperoni left to serve. Now, I’ve worked in food service and know that you can clean your line, but you should still serve until you close. Very disappointing but also my fault for expecting service 10 mins before they closed.PS. The Subway in the Walmart, a few minutes away, stays open until 10p :)
Atmosphere: 1
Service: 1
The person who helped fill our online order on 12.16.2023 was really good, and got done fast with each order she was given. Even though there was a huge line and alone. She needs another worker to split the load!Great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Roast Beef, Turkey
This is the best subway ever Jenn is the best worker there I would recommend you going to this subway I would go back there very respectful and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Just walked out tonight (10/1/23 @ about 8pm) because this young lady messed up on my husband's order. She put Mayo on his sandwich & he did not ask for mayo. We told her just yellow mustard lite(meaning alittle not alot) then she comes back saying we said mayo & mustard. No we did not. Pay attention to detail!She literally grabbed the mayo off the spinach and olives & was going to continue to make his sandwich. Um NO! Not good at all. It was not busy at all, so we do not know what the problem was. And the sandwiches were looking so good till she put Mayo on his sandwich. Yuck!
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app and when I arrived to get the sandwiches. The sandwiches were not good. Bought two and only ate half a one since I was so hungry. Asked for a refund, was told I had to come in to get it. I only work in chandler four times out of the month and live all the way in Goodyear so that makes it difficult. I called last week and spoke with Paul the manager and he told me to come to get refund and show him pictures of the sandwich. When I got there he had gone so I left my number and name with the employee there and she told me Paul would call me back. Never got a call back. Also expressed dissatisfaction on the app and no resolution on there either. Poor customer service. Going to call my credit card now and dispute the charge. I haven’t had much luck ordering on the app…better to just go in person and show them exactly how you like the sandwich made. I would have continued my business but with how much hassle it has been to just get a refund of 14 bucks…I don’t think I will come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Honestly, the service here was horrendous. Paul initially started with my sandwich. No where during the interaction, until the very end, did he bother asking me if I had another item to order. Once he finally asked if I needed anything else, and it was communicated that I needed another sandwich, I was met with a deep sigh of disappointment and a response of getting the other employee, an older lady who was quite rude herself, to help since “he had to use the restroom”. Quite frankly, that’s a complete lie given the sigh of disappointment. Further, the older lady who was helping with my second sandwich wasn’t very helpful and gave me very sassy responses. A DoorDash driver even came during this time and they were met with the same attitude from this lady. I understand we all have bad days at work, hell I’m going through one at this very moment. But if you’re going to be in a customer facing role, be decent enough to fake it till you make it. Extremely disappointed with this visit. and will not be returning to this location, and strongly discourage others from doing the same.
Atmosphere: 1
Service: 1
I pulled up at 9:44pm and the door was already locked.
Atmosphere: 1
Service: 1
I ordered online. It wasn't ready when I arrived. While I waited at the restaurant they took walk in customers ahead of me. :(
Went in to order a subway club, not sure what this girl was making me...first she starts putting salami and pepperoni, I'm like "there is no salami or pepperoni on a subway club, she removes the meats, then adds turkey, ham and surprises me with bacon....I'm like where is the roast beef? She looked at me confused, but added the roast beef. When I go pay, she says next time don't lie about what goes on the sandwich, I'm like UMMM EXCUSE ME? I read her what goes on a SUBWAY CLUB...TURKEY, HAM & ROAST BEEF...she still looks at me confused. I told her I don't appreciate being told I'm a lier when I'M LITERALLY reading it too you. I DON'T KNOW WHAT HER ISSUE WAS....and then tell me not to lie what goes on a sandwich.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Employees are very nice and friendly. The dining area and the bathroom are both very clean.
I visited on a Wednesday morning a little before lunchtime hours. There was one customer ahead of me. I only saw one employee. The restaurant was clean.There are small tables inside and a couple just out the door if you would like to eat there. They have a self-serve soda machine, which is nice when you dine-in so you can get your own refills.The bread choices were white Italian, a wheat, and an Italian herb and cheese.You can get your sub toasted or cold.I would suggest that you take a look at the menu before you come in so that you don't hold up the line to decide what kind of meat you want. You may also choose from a variety of toppings and condiments.Sides include cookies or chips.Our subs were made the way we wanted them. We took them to go. We didn't get any napkins in our bag, not sure if you need to ask or if they were out.The bread was fresh and they sub was filling.They do have an app that you can use to order online, get deals, and earn points for your purchases.They also mail out coupons and this location does the 6" sub of the day for $3.99.There is plenty of parking at this location.
it says this location is open until 10pm, but multiple times, throughout consecutive months, this location has been closing two or even three hours before. The signs outside still say open, but the employees and manager just lock the doors and say that the store is closed without any reasoning
Horible sandwich today and also the girls working were completely rude to another customer with a complaint being literally horrible im not going back to this location
Ordered two sandwiches. Both made wrong.
Atmosphere: 3
Food: 3
Service: 2