Tao’s never disappoints!! Also they have the BEST hot and sour soup out of anywhere I’ve tried it! Fast service and always hot and yummy!
Atmosphere: 5
Food: 5
Service: 5
Jennifer McTighe
If I could give 0 stars, I would.
This was one of the worst dining experiences we’ve had. My husband’s dish was so over-salted it was completely inedible, and the “lemon chicken” was nothing more than a sweet-and-sour style dish with no lemon flavor at all. I never order sweet-and-sour, so this was extremely disappointing. The iced tea tasted like watered-down coffee, and the Coke we swapped for was all syrup and hardly any soda. The only thing remotely acceptable were the cream cheese wontons.
I also need to mention that I’m deathly allergic to shellfish, so I always confirm safe handling with the server. We felt comfortable enough here since the menu had very limited shellfish and I didn’t think oyster sauce or lobster would ever be in a lemon chicken dish. Unfortunately, the language barrier left me uncertain that I was understood — which is a serious food safety concern.
We barely touched our meals and politely told the server the food quality was poor. Instead of addressing it, she disappeared. At the counter we raised the issue, and the manager/owner came out, threw her hands up, and loudly asked, “What’s your problem?” Then she insisted the food was “authentic Chinese,” which it absolutely was not.
Between inedible food, undrinkable drinks, overpriced menu items, and shockingly rude treatment from management, this was unacceptable from start to finish. In a city like Phoenix with so many great restaurants, places like this simply don’t measure up. We won’t be back.
Jennifer McTighe
If I could give 0 stars, I would. We had one of the worst restaurant experiences we’ve ever had. My husband’s dish was so over-salted it was completely inedible. I ordered the lemon chicken, expecting the traditional sauce made with lemon, garlic, soy, and a thickener. Instead, I was served a dish that was clearly just a sweet-and-sour style sauce — reddish-orange, tangy, and absolutely no trace of lemon. I never order sweet-and-sour because I don’t care for it, so this was extremely disappointing. The drinks were just as bad. The iced tea tasted like watered-down coffee scrapings, so I politely asked for a Coke instead. Unfortunately, the Coke tasted off as well — all syrup and barely any carbonation. The only thing that was remotely acceptable were the cream cheese wontons. On top of the poor food and drinks, the prices are far too high — $3.00 for a soda and overpriced dishes that were not edible. I also need to note something very important: I am deathly allergic to shellfish. I always make a point of checking with the server to ensure that shellfish and non-shellfish items are cooked in separate oil and with separate utensils. We felt reasonably comfortable eating here since the menu had a very limited amount of shellfish, and I didn’t think oyster sauce or lobster would make its way into a lemon chicken dish. However, the language barrier was so severe that I could not be confident I was understood. That is extremely concerning from a food safety perspective.
We ate very little of our meals and politely told the server that the food quality was very poor. Our plates were still nearly full — clearly showing we weren’t just trying to get a “free meal.” Instead of addressing the issue, the server disappeared and never came back. After nearly 10 minutes we went to the counter, where the full bill was handed to us. When my husband reasonably pointed out that it didn’t seem appropriate to charge for inedible food and terrible drinks, the manager or owner came out, threw her hands up, and loudly said, “What’s your problem?” This behavior was shocking and extremely unprofessional. She repeatedly insisted the food was “authentic Chinese food,” which it was not. Authentic Chinese food is not over-salted, lemon chicken is not sweet-and-sour, and soda should actually taste like soda.
To top it off, she told us to “just look online at her reviews.” My husband rightly said he doesn’t care what’s online — the food we were served that night was horrible and inedible, and the way we were treated was unacceptable. At that point, I simply asked him to pay the bill and leave. I rarely leave negative reviews, but between the food being wrong, two different drinks being undrinkable, one dish so salty it couldn’t be eaten, my concerns over shellfish handling not being understood, and the manager’s completely inappropriate behavior, I feel it’s important to warn others.
With the number of excellent restaurants in the greater Phoenix area, places that serve poor food at high prices and treat customers with hostility instead of respect should not expect to last. We will not return.
Atmosphere: 2
Food: 1
Service: 1
John McTighe
I initially order ice tea, it must have been brewed with old coffee, yuck. When ordered soda which tasted like cleaning products, the main entree's were inedible due to the extremely high amount of salt. Horrible aftertaste on both entree's. $7.00 extra for fried rice which amounts to a small amount of egg added to white rice.
Atmosphere: 3
Food: 1
Service: 3
Cheyenne
Best authentic cantonese restaurant in the Arizona. Prices reasonable, staff are friendly, try it if you want to get some Chinese food.
Atmosphere: 5
Food: 5
Service: 5
Ronald Ore-Giron
Best Chinese Food fresh and great price. Recomend to everyone
Atmosphere: 5
Food: 5
Service: 5
TheLumster
Authentic cantonese restaurant. Try the different uniquely Chinese way to prep dishes like clay hot pot, salt and pepper protein (my favorite is pork chops), steam chicken variety, and soups (my favorite war wonton and west lake beef).
Atmosphere: 3
Food: 5
Service: 4
Elizabeth Flores
Cold food.
Wen Tung
Delicious authentic dishes with very reasonable prices. The Peking Duck is so good! Worth going for that dish alone.
Originally was headed to Barros pozza whem i spied this place to my left and thought why not?
Place had nice decor and a friendly door greeter. I was seated at a table and was given the menu, since it was lunch, i ordered the Kung pao chicken with hot and sour soup lunch.
Food came out quickly and I found the portion to be bigger than expected. The price was pretty good too.
This place was a total delight. I rarely venture to chandler, but this restaurant made my trip worthwhile!
Thank you
Bruce Billington
Got Fish with Black Bean Sauce for lunch which I’ve never had in Chinese food and it was really good!!
juan manuel
Food is always good, service is OK, reasonable prices. 4 of us about $60-$70 every time we are here
Rachel GA
Great lunch specials! Limited vegetarian options on lunch menu but all other dishes are great
Ariel Davis
Everytime I come here I order the same thing and atleast 1 thing different. Never disappoints, everything is always delicious. Very nice and great service as well.
Tao’s never disappoints!! Also they have the BEST hot and sour soup out of anywhere I’ve tried it! Fast service and always hot and yummy!
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars, I would. This was one of the worst dining experiences we’ve had. My husband’s dish was so over-salted it was completely inedible, and the “lemon chicken” was nothing more than a sweet-and-sour style dish with no lemon flavor at all. I never order sweet-and-sour, so this was extremely disappointing. The iced tea tasted like watered-down coffee, and the Coke we swapped for was all syrup and hardly any soda. The only thing remotely acceptable were the cream cheese wontons. I also need to mention that I’m deathly allergic to shellfish, so I always confirm safe handling with the server. We felt comfortable enough here since the menu had very limited shellfish and I didn’t think oyster sauce or lobster would ever be in a lemon chicken dish. Unfortunately, the language barrier left me uncertain that I was understood — which is a serious food safety concern. We barely touched our meals and politely told the server the food quality was poor. Instead of addressing it, she disappeared. At the counter we raised the issue, and the manager/owner came out, threw her hands up, and loudly asked, “What’s your problem?” Then she insisted the food was “authentic Chinese,” which it absolutely was not. Between inedible food, undrinkable drinks, overpriced menu items, and shockingly rude treatment from management, this was unacceptable from start to finish. In a city like Phoenix with so many great restaurants, places like this simply don’t measure up. We won’t be back.
If I could give 0 stars, I would.
We had one of the worst restaurant experiences we’ve ever had. My husband’s dish was so over-salted it was completely inedible. I ordered the lemon chicken, expecting the traditional sauce made with lemon, garlic, soy, and a thickener. Instead, I was served a dish that was clearly just a sweet-and-sour style sauce — reddish-orange, tangy, and absolutely no trace of lemon. I never order sweet-and-sour because I don’t care for it, so this was extremely disappointing.
The drinks were just as bad. The iced tea tasted like watered-down coffee scrapings, so I politely asked for a Coke instead. Unfortunately, the Coke tasted off as well — all syrup and barely any carbonation. The only thing that was remotely acceptable were the cream cheese wontons.
On top of the poor food and drinks, the prices are far too high — $3.00 for a soda and overpriced dishes that were not edible. I also need to note something very important: I am deathly allergic to shellfish. I always make a point of checking with the server to ensure that shellfish and non-shellfish items are cooked in separate oil and with separate utensils. We felt reasonably comfortable eating here since the menu had a very limited amount of shellfish, and I didn’t think oyster sauce or lobster would make its way into a lemon chicken dish. However, the language barrier was so severe that I could not be confident I was understood. That is extremely concerning from a food safety perspective.
We ate very little of our meals and politely told the server that the food quality was very poor. Our plates were still nearly full — clearly showing we weren’t just trying to get a “free meal.” Instead of addressing the issue, the server disappeared and never came back. After nearly 10 minutes we went to the counter, where the full bill was handed to us. When my husband reasonably pointed out that it didn’t seem appropriate to charge for inedible food and terrible drinks, the manager or owner came out, threw her hands up, and loudly said, “What’s your problem?” This behavior was shocking and extremely unprofessional. She repeatedly insisted the food was “authentic Chinese food,” which it was not. Authentic Chinese food is not over-salted, lemon chicken is not sweet-and-sour, and soda should actually taste like soda.
To top it off, she told us to “just look online at her reviews.” My husband rightly said he doesn’t care what’s online — the food we were served that night was horrible and inedible, and the way we were treated was unacceptable. At that point, I simply asked him to pay the bill and leave.
I rarely leave negative reviews, but between the food being wrong, two different drinks being undrinkable, one dish so salty it couldn’t be eaten, my concerns over shellfish handling not being understood, and the manager’s completely inappropriate behavior, I feel it’s important to warn others.
With the number of excellent restaurants in the greater Phoenix area, places that serve poor food at high prices and treat customers with hostility instead of respect should not expect to last. We will not return.
Atmosphere: 2
Food: 1
Service: 1
I initially order ice tea, it must have been brewed with old coffee, yuck. When ordered soda which tasted like cleaning products, the main entree's were inedible due to the extremely high amount of salt. Horrible aftertaste on both entree's. $7.00 extra for fried rice which amounts to a small amount of egg added to white rice.
Atmosphere: 3
Food: 1
Service: 3
Best authentic cantonese restaurant in the Arizona. Prices reasonable, staff are friendly, try it if you want to get some Chinese food.
Atmosphere: 5
Food: 5
Service: 5
Best Chinese Food fresh and great price.
Recomend to everyone
Atmosphere: 5
Food: 5
Service: 5
Authentic cantonese restaurant. Try the different uniquely Chinese way to prep dishes like clay hot pot, salt and pepper protein (my favorite is pork chops), steam chicken variety, and soups (my favorite war wonton and west lake beef).
Atmosphere: 3
Food: 5
Service: 4
Cold food.
Delicious authentic dishes with very reasonable prices. The Peking Duck is so good! Worth going for that dish alone.
Great experience overall
Restaurantji Recommends
Originally was headed to Barros pozza whem i spied this place to my left and thought why not?
Place had nice decor and a friendly door greeter. I was seated at a table and was given the menu, since it was lunch, i ordered the Kung pao chicken with hot and sour soup lunch.
Food came out quickly and I found the portion to be bigger than expected. The price was pretty good too.
This place was a total delight. I rarely venture to chandler, but this restaurant made my trip worthwhile!
Thank you
Got Fish with Black Bean Sauce for lunch which I’ve never had in Chinese food and it was really good!!
Food is always good, service is OK, reasonable prices.
4 of us about $60-$70 every time we are here
Great lunch specials! Limited vegetarian options on lunch menu but all other dishes are great
Everytime I come here I order the same thing and atleast 1 thing different. Never disappoints, everything is always delicious. Very nice and great service as well.
Atmosphere: 5
Food: 4
Service: 5
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