Villa Fresh Italian Kitchen

Me and my family are visiting out of town and decided to go see what was around the mall. We decided to grab some dinner. I chose the Villa Italian Kitchen because it’s Lent and don’t eat meat on Fridays. I grab a slice of cheese pizza and some noodles with sauce. When speaking to one of the staff members I said I wanted some noodles but she misunderstood which ones. I proceeded to tell her and she corrected me and told me this is what they considered noodles. I told her they were still noodles regardless. I was not rude about it just stating that they were still noodles. Her whole demeanor changed and she was rude after that. She proceeded to make fun of me in Spanish and mocking me. Making side comments while the other staff members laughed. I stood there listening while waiting for my food. I’m Mexican American and Spanish is my first language. I paid, thanked them and left. I would never treat someone like that especially right in their face at least have the decency to do it behind closed doors. The food was decent but I would never recommend this place ever.

I ordered food they put it in the oven to then tell me they only take cash told me to go to atm where I will get charged more she was rude didn’t even apologize or give me a chance to get money from my daughter she pulled the food out and didn’t even say anything plus I saw flies in the pizza

nancy was super sweet and helpful :)

Atmosphere: 5

Food: 5

Service: 5

Patty was amazing and quick to serve, happy and this establishment has lasted the test of time. Love it, highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Fast service, great food, staff are really friendly!!! Overall nice place to sit down after walking around the mall. Highly satisfied!!

Atmosphere: 5

Food: 5

Service: 5

There was hair in my food it was disgusting and it grossed me out

Atmosphere: 1

Food: 1

Service: 1

Is yummy, thank you

We ordered one slice of pizza. We asked the girl with the mask what was in the Stromboli. She didn't listen to us or acknowledge us. She just wanted to put it on our plate and without answering our question. She never said anything to us. Later, we observed her swinging the spatula around like she was doing a workout behind the counter. The guy with the beard (manager?) didn't give us our receipt and he was eating at the register. Poor customer service .

Pizza is good five star (the vegetable pizza with feta is great) but it pricey.

Atmosphere: 4

Food: 5

Service: 4

I came here after shopping and the line to get food was confusing. I had 3 people asking me diffrent things before I even got my food. I like the idea of a fast pace line but it was executed poorly. Other than that the ladies working there didn't really speak up so it was hard to hear. the pizza was good but my pasta was cold. when I told a worker and asked them to remake it she took my pasta and handed it to another worker. she didn't say a word to me even after she handed me the pasta back. I was really disappointed in this experience

Atmosphere: 2

Food: 3

Service: 1

I ordered a spinach stromboli and it looked and teased like it was made a couple of days ago. The bread part was so chewy like eating a cardboard. I called to speak to the manager and she kept hanging up on me which it was very unprofessional. The service in person was good but when I called to let them know what they served me they didn’t accept it. I am very disappointed and will never go back there again.

Not only am I a customer at Villa, but I work at Villa. I love it here, the people, the food and the atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroni and Cheese, Garlic Rolls, Veggie, Macaroni & Cheese, Meatball, Side Caesar Salad

Had a welcome gift and a birthday reward the lady that spoke no English took the welcome gift and leaved me with no points. If seriously could no star this I would.Oh and didn't even ask if it was for here or to go.Will not be coming back here ever

Atmosphere: 1

Food: 1

Service: 1

My recent visit to Villa Fresh Italian Kitchen, located in the food court of Chandler Mall, was a blend of pleasant service and a somewhat underwhelming culinary experience. The standout aspect of this eatery is its staff. They were incredibly friendly, engaging, and efficient, ensuring our visit was comfortable and enjoyable.As for the food, specifically the pizza, was a letdown considering the price point. It's important to temper expectations as this mall food court establishment is not a standalone Italian restaurant. The pizza had a decent taste and an agreeable crust, but it didn't strike me as extraordinary, especially given the cost. I expected more reasonable pricing in a mall setting, where quick service and convenience are key.Villa Fresh Italian Kitchen offers an enjoyable service experience in the convenient setting of Chandler Mall's food court. However, the pizza, while satisfactory in taste, felt overpriced for what you typically expect in a mall setting. It's a decent choice for a quick, casual meal if you're not concerned about the price.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Pepperoni Pizza

Clammy gross pizza and wings at $1.90 each. Stay away.

Atmosphere: 1

Food: 1

Service: 1