I ordered a spinach stromboli and it looked and teased like it was made a couple of days ago. The bread part was so chewy like eating a cardboard. I called to speak to the manager and she kept hanging up on me which it was very unprofessional. The service in person was good but when I called to let them know what they served me they didn’t accept it. I am very disappointed and will never go back there again.
Ida Hajimirzaei
Not only am I a customer at Villa, but I work at Villa. I love it here, the people, the food and the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Garlic Rolls, Veggie, Macaroni & Cheese, Meatball, Side Caesar Salad
Lee Ga
Had a welcome gift and a birthday reward the lady that spoke no English took the welcome gift and leaved me with no points. If seriously could no star this I would.Oh and didn't even ask if it was for here or to go.Will not be coming back here ever
Atmosphere: 1
Food: 1
Service: 1
James Stutz
My recent visit to Villa Fresh Italian Kitchen, located in the food court of Chandler Mall, was a blend of pleasant service and a somewhat underwhelming culinary experience. The standout aspect of this eatery is its staff. They were incredibly friendly, engaging, and efficient, ensuring our visit was comfortable and enjoyable.As for the food, specifically the pizza, was a letdown considering the price point. It's important to temper expectations as this mall food court establishment is not a standalone Italian restaurant. The pizza had a decent taste and an agreeable crust, but it didn't strike me as extraordinary, especially given the cost. I expected more reasonable pricing in a mall setting, where quick service and convenience are key.Villa Fresh Italian Kitchen offers an enjoyable service experience in the convenient setting of Chandler Mall's food court. However, the pizza, while satisfactory in taste, felt overpriced for what you typically expect in a mall setting. It's a decent choice for a quick, casual meal if you're not concerned about the price.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
Diele K.
Overall, this is a decent slice but a bit pricey for the quality. The pasta salad side is what makes the meal. The service was quick and cordial, with plenty of seating nearby as it is in the mall food court. There are various options within the mall, and if you are looking for pizza/pasta this is a good choice.
Nathan Phillips
Clammy gross pizza and wings at $1.90 each. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Kali Marie
Do not go here! They price gouge! I bought a neo slice meal, a single pan slice, and wings. The neo slice meal is usually comes with a side and drink. I was charged for the pizza ($6.15) AND an addition combo meal charged as spaghetti sauce (even tho I didn’t get that) ($7.10), when I asked why I was charged for an additional meal they stated that is how they charge meals now. So you’re telling me I paid an additional $7 dollars for a regular soda and garlic knots? On top of a $6 dollars for a slice of pizza? And what did the prices say on the board? Nothing! They didn’t have prices listed, they are totally coming up with the prices on their own and upcharging their customers hoping they won’t look at their receipts! I always stopped by this pizza place whenever at the mall and never again will I go.
Service: 1
Rick Johnson
Worst menu I’ve ever seen…Confusing and misleading. And the employees acknowledge it’s a joke. I thought I was going to be paying about $18 for 2 combos after tax…nope $32. Never again.
clay mayhew
Great atmosphere and even better pizza.
Atmosphere: 5
Food: 5
Service: 5
Jerry L.
This place sucks. $6.65 for ONE slice of pizza and it was disgusting!!!!And horrible service!!!!
You probably should consider wearing gloves while preparing food, It’s disgusting!
Mario Cardenas
Very good pizza and very nice
Atmosphere: 5
Food: 5
Service: 5
Cipher Vee
I used to be so excited to go to any Villa's in any mall- but this one had such rude employees. They were making fun of me and my order in spanish (I ordered a lot because everything sounded good, and I wanted left overs for work). I mean, do you want me to spend my $25 somewhere else? Honestly I should have, not JUST due to the poor "customer service", but also because the quality of the food has definitely gone down since I last had them. Not to mention all the excess grease I had to wipe off..What a disappointment, no wonder they had no lines compared to all the other food options.
Atmosphere: 1
Food: 2
Service: 1
Akash Makkar
Pathetic service.. want to give zero stars… we had lunch ordered for delivery at 1 pm. They forgot… we called them multiple times.. I was told food will be delivering in 20 min… called again after 20 min… food will be delivered in next 30 min… called again sane answer… got lunch from a different place at 3 pm.This restaurant should be closed for good
Service: 1
fox mulder
Restaurant is not marked correctly it is in the food court not by Barnes and noble.
I ordered a spinach stromboli and it looked and teased like it was made a couple of days ago. The bread part was so chewy like eating a cardboard. I called to speak to the manager and she kept hanging up on me which it was very unprofessional. The service in person was good but when I called to let them know what they served me they didn’t accept it. I am very disappointed and will never go back there again.
Not only am I a customer at Villa, but I work at Villa. I love it here, the people, the food and the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Garlic Rolls, Veggie, Macaroni & Cheese, Meatball, Side Caesar Salad
Had a welcome gift and a birthday reward the lady that spoke no English took the welcome gift and leaved me with no points. If seriously could no star this I would.Oh and didn't even ask if it was for here or to go.Will not be coming back here ever
Atmosphere: 1
Food: 1
Service: 1
My recent visit to Villa Fresh Italian Kitchen, located in the food court of Chandler Mall, was a blend of pleasant service and a somewhat underwhelming culinary experience. The standout aspect of this eatery is its staff. They were incredibly friendly, engaging, and efficient, ensuring our visit was comfortable and enjoyable.As for the food, specifically the pizza, was a letdown considering the price point. It's important to temper expectations as this mall food court establishment is not a standalone Italian restaurant. The pizza had a decent taste and an agreeable crust, but it didn't strike me as extraordinary, especially given the cost. I expected more reasonable pricing in a mall setting, where quick service and convenience are key.Villa Fresh Italian Kitchen offers an enjoyable service experience in the convenient setting of Chandler Mall's food court. However, the pizza, while satisfactory in taste, felt overpriced for what you typically expect in a mall setting. It's a decent choice for a quick, casual meal if you're not concerned about the price.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza
Overall, this is a decent slice but a bit pricey for the quality. The pasta salad side is what makes the meal. The service was quick and cordial, with plenty of seating nearby as it is in the mall food court. There are various options within the mall, and if you are looking for pizza/pasta this is a good choice.
Clammy gross pizza and wings at $1.90 each. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Do not go here! They price gouge! I bought a neo slice meal, a single pan slice, and wings. The neo slice meal is usually comes with a side and drink. I was charged for the pizza ($6.15) AND an addition combo meal charged as spaghetti sauce (even tho I didn’t get that) ($7.10), when I asked why I was charged for an additional meal they stated that is how they charge meals now. So you’re telling me I paid an additional $7 dollars for a regular soda and garlic knots? On top of a $6 dollars for a slice of pizza? And what did the prices say on the board? Nothing! They didn’t have prices listed, they are totally coming up with the prices on their own and upcharging their customers hoping they won’t look at their receipts! I always stopped by this pizza place whenever at the mall and never again will I go.
Service: 1
Worst menu I’ve ever seen…Confusing and misleading. And the employees acknowledge it’s a joke. I thought I was going to be paying about $18 for 2 combos after tax…nope $32. Never again.
Great atmosphere and even better pizza.
Atmosphere: 5
Food: 5
Service: 5
This place sucks. $6.65 for ONE slice of pizza and it was disgusting!!!!And horrible service!!!!
Restaurantji Recommends
You probably should consider wearing gloves while preparing food, It’s disgusting!
Very good pizza and very nice
Atmosphere: 5
Food: 5
Service: 5
I used to be so excited to go to any Villa's in any mall- but this one had such rude employees. They were making fun of me and my order in spanish (I ordered a lot because everything sounded good, and I wanted left overs for work). I mean, do you want me to spend my $25 somewhere else? Honestly I should have, not JUST due to the poor "customer service", but also because the quality of the food has definitely gone down since I last had them. Not to mention all the excess grease I had to wipe off..What a disappointment, no wonder they had no lines compared to all the other food options.
Atmosphere: 1
Food: 2
Service: 1
Pathetic service.. want to give zero stars… we had lunch ordered for delivery at 1 pm. They forgot… we called them multiple times.. I was told food will be delivering in 20 min… called again after 20 min… food will be delivered in next 30 min… called again sane answer… got lunch from a different place at 3 pm.This restaurant should be closed for good
Service: 1
Restaurant is not marked correctly it is in the food court not by Barnes and noble.