I have been coming here for a while now and have never had any issues. Last night was totally different the man was yelling at me and extremely rude because he said I was wasting water. I barely splashed some out on accident and explained this to him. He then started making bold accusations about me and then was being very escalatory towards me making me feel extremely uncomfortable. This type of behavior towards customers is inexcusable and absolutely unacceptable!! They will no longer get any of my money I have invested in an RO system so I never have to be verbally assaulted again over water. I would give 0 stars if I could. I hope he understands how impactful it is to his business when he treats people like this. Never again!
James Preston
A nice experience. If you want ice, water etc. it's cheaper here than elsewhere and a very nice couple run the place.
Morena Salgado
Worst experience ever absolutely garbage customer service shop owner very rude & just plain ugly character will never come here again wish I could give them no star but it won't let me!!! This lady is very rude & talks over customers just so unprofessional!!!
Kenneth Belmonte
Water taste good and owners are very nice.
Michael Lewis
Won’t sell you a Tonto Pass without buying something and charges double what they cost. Owner is a scammer.
Ethyn Sandoval
Very nice family Business! The Husband and wife who own it are always kind and helpful!
devon gee
A very nice couple who love to talk with us when we go get water
Brian Flanigan
Friendly Service and never had an issue. Price is clearly posted.
Marques Elliott
Been coming here for years. Love the owners… they’re ALWAYS nice. I’ve seen some very entitled people come in and treat them poorly for being from a different country… and if you treat people without respect, don’t expect it in return. Been coming to this man and his lovely wife for 15 years. And they do great work.Ive had to step in multiple times to Gut-Check “Good Ol Americans” for acting like Rick entitled A$$Holes a few times.Great water, great ice, great service. My kids love the Thrifty Ice Cream too!
Jason Llewellyn
Been coming here off and on. The owners are very nice and always friendly. They work hard to provide services to others. I think some have a problem because they're an Indian couple. If the owners are rude, it's probably from the customer to start.
very good service, kind people and efficient with customers. and they have my favorite cotton candy ice cream. better then dairy queen
Brenda V.
Great customer service! Considerate and helpful staff - great tasting water & ice at the right price!!
Andrew B.
Great selection is just part of it. The service is the other part. They are awesome very patient and kind. Kids say they have delicious treats enough said.
Kallie Gardner
Extremely dissatisfied with my experience today. Normally when we come to this location there is the sweetest man that helps us out and never overcharges us and we always have a good time.Today the woman ( who I think is his wife) treated me and my friend with such disrespect, glaring at us, repeating herself multiple times and speaking over us. She walked off to get cream for my snocone and was shaking her head , as if unhappy to do her job. I was handed a dirty spoon, very clearly dirty, and when I politely asked for a new one she threw the spoon away aggressively before shoving a clean one in my face as if to prove that it was in fact clean. She continued to mumble rude things under her breath even though we are paying for everything that we asked for.If you’re hiring, I’d love to bring better customer service to this location.
Legreta Whitfield
Nice water point! Very clean and well maintained. The owners seem nice and personable from the previous interactions that we’ve had.
I have been coming here for a while now and have never had any issues. Last night was totally different the man was yelling at me and extremely rude because he said I was wasting water. I barely splashed some out on accident and explained this to him. He then started making bold accusations about me and then was being very escalatory towards me making me feel extremely uncomfortable. This type of behavior towards customers is inexcusable and absolutely unacceptable!! They will no longer get any of my money I have invested in an RO system so I never have to be verbally assaulted again over water. I would give 0 stars if I could. I hope he understands how impactful it is to his business when he treats people like this. Never again!
A nice experience. If you want ice, water etc. it's cheaper here than elsewhere and a very nice couple run the place.
Worst experience ever absolutely garbage customer service shop owner very rude & just plain ugly character will never come here again wish I could give them no star but it won't let me!!! This lady is very rude & talks over customers just so unprofessional!!!
Water taste good and owners are very nice.
Won’t sell you a Tonto Pass without buying something and charges double what they cost. Owner is a scammer.
Very nice family Business! The Husband and wife who own it are always kind and helpful!
A very nice couple who love to talk with us when we go get water
Friendly Service and never had an issue. Price is clearly posted.
Been coming here for years. Love the owners… they’re ALWAYS nice. I’ve seen some very entitled people come in and treat them poorly for being from a different country… and if you treat people without respect, don’t expect it in return. Been coming to this man and his lovely wife for 15 years. And they do great work.Ive had to step in multiple times to Gut-Check “Good Ol Americans” for acting like Rick entitled A$$Holes a few times.Great water, great ice, great service. My kids love the Thrifty Ice Cream too!
Been coming here off and on. The owners are very nice and always friendly. They work hard to provide services to others. I think some have a problem because they're an Indian couple. If the owners are rude, it's probably from the customer to start.
Restaurantji Recommends
very good service, kind people and efficient with customers. and they have my favorite cotton candy ice cream. better then dairy queen
Great customer service! Considerate and helpful staff - great tasting water & ice at the right price!!
Great selection is just part of it. The service is the other part. They are awesome very patient and kind. Kids say they have delicious treats enough said.
Extremely dissatisfied with my experience today. Normally when we come to this location there is the sweetest man that helps us out and never overcharges us and we always have a good time.Today the woman ( who I think is his wife) treated me and my friend with such disrespect, glaring at us, repeating herself multiple times and speaking over us. She walked off to get cream for my snocone and was shaking her head , as if unhappy to do her job. I was handed a dirty spoon, very clearly dirty, and when I politely asked for a new one she threw the spoon away aggressively before shoving a clean one in my face as if to prove that it was in fact clean. She continued to mumble rude things under her breath even though we are paying for everything that we asked for.If you’re hiring, I’d love to bring better customer service to this location.
Nice water point! Very clean and well maintained. The owners seem nice and personable from the previous interactions that we’ve had.