Zen Chinese Food
2945 E Riggs Rd STE 16, Chandler
(480) 883-8688
Recent Reviews
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DO NOT GO HERE!!! I would give ZEROS all across if I could!
This lady was extremely rude! If You want people to order takeout only then you should be a fast food restaurant! We have never been here before and never will again!
My sister , daughter and I just moved to the area and decided to check out what restaurants were near. We decided to give this place a try without looking them up first and that was a major mistake.
This lady has no customer service anything & clearly doesn’t care for the business.
As soon as we walked in she asked “Togo?”
We said, “no, dining in.” She hands us the menu from behind the counter so we walk towards her to grab them. She asks, “2 and a baby?”
We say, yes. She then asks, “what do you want to drink?” We had never been there before so we had no idea what to order. We tell her water because everywhere has water. She then just stares at us. So we assume we can sit anywhere and just seat ourselves. She offers no highchair or booster for my baby. Not even a minute later she asks us if we were ready to order. We reply no sorry. She comes over with the waters and soup , sets everything down, asks us if we’re Chinese? Which we are not and asks again if we were ready and we were still not ready. She was soooo rushing that we couldn’t look at the menu.
She walks away from us and I can hear her speaking Chinese and mixing English. At this point I can hear her talking shit to whoever is in the kitchen. She starts telling them oh we are taking forever to order. We must have a big order. That their menu is not that big, so why are we taking so long? Continues to talk shit and tell us we are taking too long. At this point I’m feeling uncomfortable and angry. I tell my sister let’s leave because obviously we are taking too long for her. I pick up my daughter and as we are walking out I look her in the eyes and say I’m sorry we are taking too long for you We will just leave. She proceeds to yell at us and say , “yes you are taking too long!” I at this point am livid and start yelling at her that she is rude! So so rude! I kid you not. We weren’t even in that building for more than 15mins if even that long.
I decide to take a photo of the place as we leave so I can leave this review and she comes out and starts recording us like we did something wrong.
I don’t know what her problem is but she should just close down if she hates people so much.
She could have just told us she wasn’t taking anymore people even though there was only one other table in there. I don’t understand what we did to her. DO NOT EXCUSE HER RUDE BEHAVIOR AS A LANGUAGE BARRIER BECAUSE HER YELLING “YOU ARE TAKING TOO LONG “ WAS PRETTY CLEAR to us. I am Vietnamese and some of my family members do not speak English well and even then we do not treat people so mean and rude!
Rude rude rude workers, at this point i think we all know this.
Atmosphere: 1
Food: 1
Service: 1
I travel out of my way to come here for the soup. If I feel a cold coming on, you best believe I’m rolling up for that spicy bonsai soup.
I CALLED CAUSE THEY FORGOT MY DUMPLINGS MEAL WAS 134 DOLLARS FOR DINNER I CALLED BEGGING THEM TO NOT HANG UP ON ME PLEASE JUST GIVE WHAT THEY FORGET SHE KEPT SCREAMING MONEY MONEY MONEY I AM SOMEONE WHO HAS BEEN GOING THERE FOR 20 PLUS YRS I WAS CRYING PLEASE JUST DONT HANG UP ON ME I SPENT SO MUCH JUST PLEASE GIVE WHAT WAS FORGOTTEN SHE WAS SO HURTFUL SCREAMING AND HANGING UP ON ME I PAID FOR THE SAUCE RICE DUMPLINGS THEY WERE FORGOTTEN SO AFTER I CALMED DOWN THE CARD SAID TO WAIT TILL STIPS PENDING SCINCE U TRIED CONTACTING 💔 😔 BUT THEY KEEP SCREAMING 😱 💔 😔 AND FILE DISPUTE WITH THEM ITS SO HARD TO GET OVER HOW MEAN SHE WAS. DUMPLING SAUCE BUT NONE OF MY DUMPLINGS SOME SIDES AND ALL SAUCES I PAID EXTRA FOR WEREN'T THERE
Atmosphere: 1
Food: 1
Service: 1
British guy that stopped off here on a road trip to check out the local cuisine of Chandler. Food here was really good and service was quick/kind, just a husband/wife duo running it all - I had the orange chicken and fried rice, it was fresh and tasty. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Still better than eating tacos
Atmosphere: 5
Food: 5
Service: 5
Walking into that restaurant, you get an unpleasant smell, and the service is horrible. The food is not good at all. It's not worth it. Expensive for these 3 plates.
Atmosphere: 1
Food: 1
Service: 1
Food was good, but was sadly disappointed that we did not get our appetizers with our family deal order. When it was delivered.
Hot & sour very good, chicken fried rice good.
Terrible customer service
Restaurantji Recommends
Ordered Chicken Chow Mein, it's was the worst tasting ever so bland and not fresh. Rubber chicken.
I had such a yummy meal here & the service was great! Sweetest people 🥰
We have been wanting to try this place since we moved here and reading reviews we thought we would give it a try only bad comments were about the service not the food so we thought we would give it a try. We were disappointed to see the reviews were right. The lady was so ridiculously rude!! We obviously have never been here and have kids so we were asking how it’s served and the serving size to know how to order the entrees and mind you it’s completely empty no one is in there. The lady was rushing us very rude asking are you going to order or what?! We asked about the price and she said the price is in the menu same for 24 years we were so taken back we just said never mind and she said okay bye. With that kind of service I don’t know how they have been in business we were in there less than 5 minutes. Will definitely not return!
The absolute best Chinese food around. The owners are so sweet, and prices are super reasonable. The lemon chicken is 🤤
Don’t understand the ratings, but the place is amazing. definitely check it out!! super friendly staff
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