Burger King

1090 AZ-89, Chino Valley
(928) 277-1212

Recent Reviews

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Michael Contreras

The customer service was great Colton came threw and made it right ✅️ and was very helpful keep it up man

Atmosphere: 5

Food: 4

Service: 5

Jami

Such a sad experience. Placed a $50 order and ended up waiting over 25 minutes for our food. Half of our food was sitting up under the heaters. I asked if we can have the part of the order that was done or if it was done yet and The young lady responded with an attitude saying we were waiting on chicken. Didn’t get what was ready. I know from previous visits I know the chicken only takes 8 minutes. We are 25 minutes into our wait time. The two young ladies had asked their manager for assistance. The manager, comes from behind the back from sitting there being on a cell phone to finally help. Didn’t wash his hands before putting gloves on or nothing. During the wait a customer was asking what was taking so long and one Of the worker snapped back at her and the customer asked for their money back. She also was waiting a long time. The organization of this Restaurant is very poor and the management as well. All he did was slap a few of the drive-thrus sandwiches together just so he could get back on the cell phone. We finally got our food and half of it was soggy from sitting so long. These employees paid more attention in attending to their phones than their customers. Money well wasted. Sad to see this restaurant turn out this way.

Atmosphere: 1

Food: 2

Service: 1

RosaMaria Corradi

I was one of several people in line on this Wednesday afternoon. The store was severely understaffed. No manager visible. No greeting. After waiting several minutes for any acknowledgement, I left as did the people on line behind me.

Atmosphere: 1

Food: 1

Service: 1

Shelonie Johnson

This place is a Mess! Behind the counter, It didn't look like wars have been swept in months. Catch up machine was out of ketchup and it was thrown all over the place. I got a while for Junior and all it was was a regular, small hamburger. I haven't been to a Burger King in probably 10 years. It's going to be never now.

Atmosphere: 2

Food: 2

Service: 4

James Stufoso

Friendly staff, handled an aggressive customer with grace. Food was fresh, can't complain 👍

Atmosphere: 5

Food: 5

Service: 5

Dan Dickerson

Giving it a low service rating due to the ownership. staff was great, however, the menu said an item was 8.99 but then the register was programmed to charge 9.99 yet no one on staff knew why. solely hangs on the owner for not training its staff properly. The most frustrating experience is the fact that when I called the next day to see if I accidently left a computer charger there, the answering service abruptly ends the call when you choose the option to speak to a manager. So instead of asking over the phone if anyone found or turned in a charger, I need to drive 20 miles to see if that's where I left it. Gross incompetence and again, this falls squarely on the shoulder's of the owners.

Atmosphere: 4

Food: 4

Service: 1

Evelyn Vann

It was the worst ..tried the new brisket burger no brisket on it the kid tried to tell me it was under the cheese. It wasn't only had a couple onion as well . Won't go back

Atmosphere: 3

Food: 1

Service: 3

John Robberts

The second I walked in I was expecting to get a greeting. Oddly enough, no one was there. I had to raise my voice several times in order for o get someone’s attention, when someone finally appeared, they had a noticeably terrible attitude. She had mid length dirty blonde hair with facial piercings. The entire time she was taking my order she was glaring at me and was being VERY unpleasant. I ordered a single meal and there was no one else in the store, yet the wait was still a solid 15 MINUTES at LEAST. She didn’t even ask me if it was for here or to go and instead put it in a paper bag, then proceeded to quite literally slam it on the counter. The food was subpar and I have never received such awful service in my life . I would not recommend this establishment (if you can even call it that) in the slightest.

Atmosphere: 1

Food: 1

Service: 1

Tracy McCarty

Place was dirty, I had to wipe down a table to have a clean place to sit. Food was cold, fries and chicken tenders were obviously not fresh.

Atmosphere: 1

Food: 1

Service: 1

Wendy Lambert

If you pay with cash, check your change!!

Atmosphere: 4

Food: 4

Service: 3

brandy cordell

The young man working the drive-through at 5:15 was great!!! Didn't catch his name but his customer service was on point 👌! The food was perfect !

Atmosphere: 5

Food: 5

Service: 5

Matt Moses

Really amazing young people working on June 26th around 130pm. Kind. Helpful. Apologetic for a dirty table when I asked them to clean. It’s unfortunate that’s not normal service anymore but let’s not be to negative. Very put together crew.

Jessiy Hudson

Waited in parking lot for 15 minutes after it still was not open.

Anthony D

This place seems to never have Zesty Sauce and crew don't care. Walked away when I questioned why

Ashley Martinez

Don't ever eat there 3 day ago I order a chicken sandwich i got food poisoning there please look out be careful please

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