Absolutely horrible place. My cherry limeade was trash. My tatertots were smashed. This is the worst sonic ever!!!
Atmosphere: 1
Food: 1
Service: 1
Anji Wilson
Order came out quickly and hot. Food was fresh, service was with a smile and pleasant.
Atmosphere: 4
Food: 4
Service: 4
Colton Wilkins
This is possibly the worst sonic on the planet. The last few times I went there it takes at least 10 minutes for anyone to even say hello through the drive-thru speaker. They are always out of everything. This time there was no chili, no slushes and no more butterfinger lol. The drive-thru girl was very nice but other than that this place is horrible.
Atmosphere: 1
Food: 1
Service: 5
Michael Alvey
The manager was even nice enough to help jumpstart my car when the battery died.
Atmosphere: 3
Food: 4
Service: 4
Lala D
Sometimes when people ask for something to be left off their food it's because they are allergic. My companion asked for no onion, her burger was loaded with them. I asked for no lettuce nor tomato but extra onion. I got a few pieces of chopped lettuce and nothing else but burger and cheese. When a fast food meal costs more than $30, they are paying employees $15 an hour, you'd think they'd have some active listening going on. In this case it could've caused a medical emergency or even death. Also, napkins are a nice thing to provide.
Atmosphere: 3
Food: 1
Service: 3
Mike Flummer
Quick Easy Painless Mobile order
Atmosphere: 5
Food: 5
Service: 5
Michelle Hoskins
No shakes tonight, so I ordered a sundae. A half an hour later I get liquid totally melted and they said so sorry have a good night. I will never be back again.
Atmosphere: 1
Food: 1
Service: 1
Steven Hoskins
All I wanted was a shake, but it was down. The first five parking spots are now mobile orders, so we parked all the way in the back. Order was slow, probably forgot about us since we are out of their sight. And the mobile order next to us was wrong… I don’t know if I would bother coming back…
Do NOT waste your time or money. I love to get their drinks. However I have been sitting at the order pick up for 20 minutes!!! And the 2 people that were in line when I got here are still here, This isn't the first time and now I remember why I haven't been back. Lesson learned. App uninstalled. Update--& I finally got my food 27 minutes later and everything was cold And almost all of the ice in my drink was melted.
Atmosphere: 1
Food: 1
Service: 1
Kathy Officer
Sitting in a stall we waited 40 minutes for our food which NEVER CAME! My spouse walked in for a REFUND. STILL waiting for refund to come back to us.
Atmosphere: 1
Service: 1
Jamie James
I’ve been waiting in the drive thru over ten minutes just to order a single slushy.
Patrick Moore
Love sonic, chili cheese dog all the way... Service was fast and friendly... Also the shakes are really good...
Atmosphere: 5
Food: 5
Service: 5
Doug Blood
DO NOT WORRY** > Disgusting, indifferent and cruel service at Sonic in Chino Valley, AZ.
I drove 20 miles with a sundae for my terminally ill father—only to have the lid fall off in my car and the ice cream melt everywhere. I returned expecting a simple replacement, not a third-rate performance. The on‑duty manager refused to replace or refund, and upper management hasn’t returned a single call. This wasn’t just bad service—it was callous. We all stumble sometimes, but failing to even apologize to a sick man’s son is unforgivable. Boycott this place. Until both managers are FIRED and formal apologies are issued, Chino Valley deserves better.
Drive thru was quick and easy. Food was hot
Food: 5
Service: 5
Sooooooooo Slow
Atmosphere: 3
Food: 5
Service: 1
Absolutely horrible place. My cherry limeade was trash. My tatertots were smashed. This is the worst sonic ever!!!
Atmosphere: 1
Food: 1
Service: 1
Order came out quickly and hot. Food was fresh, service was with a smile and pleasant.
Atmosphere: 4
Food: 4
Service: 4
This is possibly the worst sonic on the planet. The last few times I went there it takes at least 10 minutes for anyone to even say hello through the drive-thru speaker. They are always out of everything. This time there was no chili, no slushes and no more butterfinger lol. The drive-thru girl was very nice but other than that this place is horrible.
Atmosphere: 1
Food: 1
Service: 5
The manager was even nice enough to help jumpstart my car when the battery died.
Atmosphere: 3
Food: 4
Service: 4
Sometimes when people ask for something to be left off their food it's because they are allergic. My companion asked for no onion, her burger was loaded with them. I asked for no lettuce nor tomato but extra onion. I got a few pieces of chopped lettuce and nothing else but burger and cheese. When a fast food meal costs more than $30, they are paying employees $15 an hour, you'd think they'd have some active listening going on. In this case it could've caused a medical emergency or even death. Also, napkins are a nice thing to provide.
Atmosphere: 3
Food: 1
Service: 3
Quick Easy Painless
Mobile order
Atmosphere: 5
Food: 5
Service: 5
No shakes tonight, so I ordered a sundae. A half an hour later I get liquid totally melted and they said so sorry have a good night. I will never be back again.
Atmosphere: 1
Food: 1
Service: 1
All I wanted was a shake, but it was down. The first five parking spots are now mobile orders, so we parked all the way in the back. Order was slow, probably forgot about us since we are out of their sight. And the mobile order next to us was wrong… I don’t know if I would bother coming back…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do NOT waste your time or money. I love to get their drinks. However I have been sitting at the order pick up for 20 minutes!!! And the 2 people that were in line when I got here are still here, This isn't the first time and now I remember why I haven't been back. Lesson learned. App uninstalled.
Update--& I finally got my food 27 minutes later and everything was cold And almost all of the ice in my drink was melted.
Atmosphere: 1
Food: 1
Service: 1
Sitting in a stall we waited 40 minutes for our food which NEVER CAME! My spouse walked in for a REFUND. STILL waiting for refund to come back to us.
Atmosphere: 1
Service: 1
I’ve been waiting in the drive thru over ten minutes just to order a single slushy.
Love sonic, chili cheese dog all the way... Service was fast and friendly... Also the shakes are really good...
Atmosphere: 5
Food: 5
Service: 5
DO NOT WORRY**
> Disgusting, indifferent and cruel service at Sonic in Chino Valley, AZ.
I drove 20 miles with a sundae for my terminally ill father—only to have the lid fall off in my car and the ice cream melt everywhere. I returned expecting a simple replacement, not a third-rate performance.
The on‑duty manager refused to replace or refund, and upper management hasn’t returned a single call.
This wasn’t just bad service—it was callous. We all stumble sometimes, but failing to even apologize to a sick man’s son is unforgivable.
Boycott this place. Until both managers are FIRED and formal apologies are issued, Chino Valley deserves better.
Atmosphere: 1
Food: 1
Service: 1
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