The establishment was clean and had a play area for those with small children. However the service was very poor. The person who took my order (may have been a manager black shirt). Was cold and unfriendly which was odd because upon entering I noticed her laughing and joking with friends/customers although my customer experience was lack luster. Another thing when going to McDonald's (for me at least) the fries are a huge factor, mine were cold and my McChicken was hard/stale/old. When mentioning my complaints regarding my order I was met with irritation and a very rude attitude which robs the customers of a pleasant experience. The deals are great, the restaurant is nice although poor customer service is why I rated it so low. Especially coming from someone who's worked and managed in customer service I know how much of an impact it can make. Hopefully things improve.
Atmosphere: 4
Food: 1
Service: 1
Rade
Everything with my order was great except for the deluxe chicken sandwich all I removed was tomatoes and y’all must’ve thought it was funny to take out the chicken too huh. Yea I received a chicken sandwich with no chicken count yall days
Atmosphere: 1
Food: 1
Service: 1
Brandon Ison
This is one of the few McDonald's that have actively said word for word that they don't prioritize curbside pickup. Why have the system if half the time I have to walk in to get my order?
Good chunk of the time too the food is cold, my order comes out wrong, or they have problems when I use the app and I don't get my order.
Atmosphere: 1
Food: 1
Service: 1
Ronny Spoon
Pos place with RUDE staff. Should be shut down
Atmosphere: 1
Food: 1
Service: 1
Dawn Cherry
Food was fine but the prices were more expensive than other McDonald's.
Atmosphere: 3
Food: 3
Service: 3
malcolm leeann
Worst McDonald's on earth . They take forever for orders and are always talking and playing around . If there was more focused on actually getting the work done it would be great . Terrible McDonald's
Food: 2
Service: 1
Deranda Leonard
Ice cream machine is always down lately. Whether they're telling the truth or lying, they need to just take it off the menu.
Atmosphere: 2
Food: 2
Service: 2
Lori McDonald
Customer service is RUDE. Management constantly makes mistakes on the order. French fries are soggy. The new help is sorely lacking in training. Remember to smile and respect your customers.
Atmosphere: 1
Food: 1
Service: 1
Emily Benitez
They got my food order so wrong and my kids had to share the little food they had please don’t make this mistake again
Awful.... I went inside because drive thru was packed. All I ordered was two large drinks. People that came in and ordered food after me, for their food and drinks before me.... I had to ask for my drinks after 13 minutes, and the woman, who happened to be the one that took my order, gave me additude, and told me I was going to have to wait. Did not even check my receipt. A manager ended up helping me, but it took 21 min, to get two large drinks... Very displeased.
Atmosphere: 4
Food: 3
Service: 1
Joel Biggs
D is amazing. Have had issues w this location in the past. Today's food and service were top notch.
Atmosphere: 4
Food: 4
Service: 5
Delores Sharp
The food is expensive, COLD. The fries are undercooked as always. I would not eat there except I live in a small town with little to choose from.
Atmosphere: 5
Food: 5
Service: 5
Alison Steffy
My food is pretty much made too order. If by fluke that it's not they are on it!!
Atmosphere: 5
Service: 5
Lee Wernsing
Nothing against this store. It is just my filled of fish is half the size it used to be for 4X the price. And it isn't like it's that good. Too Much $$ for a small, disappointing meal. I think I'm done with the chain for good.
Good place
Atmosphere: 5
Food: 5
Service: 5
The establishment was clean and had a play area for those with small children. However the service was very poor. The person who took my order (may have been a manager black shirt). Was cold and unfriendly which was odd because upon entering I noticed her laughing and joking with friends/customers although my customer experience was lack luster. Another thing when going to McDonald's (for me at least) the fries are a huge factor, mine were cold and my McChicken was hard/stale/old. When mentioning my complaints regarding my order I was met with irritation and a very rude attitude which robs the customers of a pleasant experience. The deals are great, the restaurant is nice although poor customer service is why I rated it so low. Especially coming from someone who's worked and managed in customer service I know how much of an impact it can make. Hopefully things improve.
Atmosphere: 4
Food: 1
Service: 1
Everything with my order was great except for the deluxe chicken sandwich all I removed was tomatoes and y’all must’ve thought it was funny to take out the chicken too huh. Yea I received a chicken sandwich with no chicken count yall days
Atmosphere: 1
Food: 1
Service: 1
This is one of the few McDonald's that have actively said word for word that they don't prioritize curbside pickup. Why have the system if half the time I have to walk in to get my order?
Good chunk of the time too the food is cold, my order comes out wrong, or they have problems when I use the app and I don't get my order.
Atmosphere: 1
Food: 1
Service: 1
Pos place with RUDE staff. Should be shut down
Atmosphere: 1
Food: 1
Service: 1
Food was fine but the prices were more expensive than other McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Worst McDonald's on earth . They take forever for orders and are always talking and playing around . If there was more focused on actually getting the work done it would be great . Terrible McDonald's
Food: 2
Service: 1
Ice cream machine is always down lately. Whether they're telling the truth or lying, they need to just take it off the menu.
Atmosphere: 2
Food: 2
Service: 2
Customer service is RUDE. Management constantly makes mistakes on the order. French fries are soggy. The new help is sorely lacking in training. Remember to smile and respect your customers.
Atmosphere: 1
Food: 1
Service: 1
They got my food order so wrong and my kids had to share the little food they had please don’t make this mistake again
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Awful.... I went inside because drive thru was packed. All I ordered was two large drinks. People that came in and ordered food after me, for their food and drinks before me.... I had to ask for my drinks after 13 minutes, and the woman, who happened to be the one that took my order, gave me additude, and told me I was going to have to wait. Did not even check my receipt. A manager ended up helping me, but it took 21 min, to get two large drinks... Very displeased.
Atmosphere: 4
Food: 3
Service: 1
D is amazing. Have had issues w this location in the past. Today's food and service were top notch.
Atmosphere: 4
Food: 4
Service: 5
The food is expensive, COLD. The fries are undercooked as always. I would not eat there except I live in a small town with little to choose from.
Atmosphere: 5
Food: 5
Service: 5
My food is pretty much made too order. If by fluke that it's not they are on it!!
Atmosphere: 5
Service: 5
Nothing against this store. It is just my filled of fish is half the size it used to be for 4X the price. And it isn't like it's that good. Too Much $$ for a small, disappointing meal. I think I'm done with the chain for good.
Atmosphere: 3
Food: 2
Service: 4
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