Awful customer service every time I come here. From the teens to the leadership. A few of us are currently parked, and they are not busy at all. This is ridiculous.
Atmosphere: 3
Food: 2
Service: 1
Morgan Alexander
I have now ate at this wendy’s around 3 times and each time i have gotten an attitude from someone. Especially this go around i went through the drive through late at night so i expected non the less someone to be grouchy but this lady argued with me about ranch even though i paid extra for the ranch she decided to still argue with me on something i paid for and that im asking for. Worst service ive had in a while.
Atmosphere: 1
Food: 1
Service: 1
Christopher Bukartek
I was excited to have a Wendys in Coolidge as it is my favorite fast food place, however I would recommend you skip this one. 5 of my last 6 orders have been wrong while using the drivethrough. The employees taking orders always sound distracted and my orders never show up on the screen so I can't confirm what they are putting in. Maybe I would have better chances using the app but at this point I don't think I'll be going back to this location.
Atmosphere: 3
Food: 4
Service: 1
Joseph Grossman
First time there for lunch. Very noisy. I placed order at counter and rang up wrong. Very frustrating that counter is not paying attention to customer order. Would be helpful if they knew their menu line. I won't be returning.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Wendy’S Baked Potatoes
Kory Lewis
I ordered the 8) Meal Deal,.. 2 Jr Bacons, Fries drink etc,, Upon placing the order I asked for No Mayo, The young lady politely asked if I wanted both jr bacons without Mayo, I said Yes, Thank You! About a 6/7 minute drive Home, Both Burgers are caked with Mayo. I drive back & explain the situation, The staff says, No Problem we will remake the burgers but can’t take the Food I returned, They proceed to give me 2 Bacon Burgers & No Fries,.. I said we are 30 minutes from when I got my Order, It’s All Cold! Nope Can’t Help Me Redo The Entire Order!! I asked for my Money back which they did do quickly! I still have the original food order & my money back! Wendy’s should have remade the order & move on, Actually Paid Me to come thru the drive thru!!!!
Azerbajina
Their fries are so crispy and taste great unlike McDonald's with their soggy fries lol great atmosphere and people
Atmosphere: 5
Food: 5
Service: 5
Eden Bloodgood
Lady at the drive thru window claimed they were done serving frostys then continued to give the guy in front of us a chocolate frosty. Workers are lazy later at night.
Atmosphere: 1
Food: 1
Service: 1
Bradley McKee
Stop charging for extra sauce. Charged me $1.50 plus tax for 3 sauces, after I placed my order. #MakeSauceFreeAgain
Roger Carlson
Food is good, more of a variety than most fast food places.
Atmosphere: 3
Food: 5
Service: 4
Charles Sengir
They've gotten my order correct ~75% of the time, which is pretty abysmal for a national chain.
Sherrie is the star there. She greeted customers coming in. Took orders. Got the food & brought it to our table. When it wasn't busy she cleaned the windows. She is a Rockstar!!
3 young girls standing in a small circle who did nothing but chat....pitiful.
Atmosphere: 5
Food: 5
Service: 5
Camilin Flores
This place went front little shook when it first opened, to the Now Superb Service, the whole staff is welcoming and friendly, I have yet to get one wrong order, Mind you I have 3 small picky eaters. 10/10
Atmosphere: 5
Food: 5
Service: 5
Lisa Guzman
They don't not help the doordashers, took me 20 minutes just for them to open the window
Kenneth B Rodriguez
New shop in town
Atmosphere: 4
Food: 5
Service: 5
Helen Siansi
Service was horrible was given cold and bitter coffee that was supposed to be hot and fresh I asked cashier why was it cold was given attitude had to wait 10min for fresh coffee to end up getting wrong size sticking to McDonald's next door.
Awful customer service every time I come here. From the teens to the leadership. A few of us are currently parked, and they are not busy at all. This is ridiculous.
Atmosphere: 3
Food: 2
Service: 1
I have now ate at this wendy’s around 3 times and each time i have gotten an attitude from someone. Especially this go around i went through the drive through late at night so i expected non the less someone to be grouchy but this lady argued with me about ranch even though i paid extra for the ranch she decided to still argue with me on something i paid for and that im asking for. Worst service ive had in a while.
Atmosphere: 1
Food: 1
Service: 1
I was excited to have a Wendys in Coolidge as it is my favorite fast food place, however I would recommend you skip this one. 5 of my last 6 orders have been wrong while using the drivethrough. The employees taking orders always sound distracted and my orders never show up on the screen so I can't confirm what they are putting in. Maybe I would have better chances using the app but at this point I don't think I'll be going back to this location.
Atmosphere: 3
Food: 4
Service: 1
First time there for lunch. Very noisy. I placed order at counter and rang up wrong. Very frustrating that counter is not paying attention to customer order. Would be helpful if they knew their menu line. I won't be returning.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Wendy’S Baked Potatoes
I ordered the 8) Meal Deal,.. 2 Jr Bacons, Fries drink etc,, Upon placing the order I asked for No Mayo, The young lady politely asked if I wanted both jr bacons without Mayo, I said Yes, Thank You! About a 6/7 minute drive Home, Both Burgers are caked with Mayo. I drive back & explain the situation, The staff says, No Problem we will remake the burgers but can’t take the Food I returned, They proceed to give me 2 Bacon Burgers & No Fries,.. I said we are 30 minutes from when I got my Order, It’s All Cold! Nope Can’t Help Me Redo The Entire Order!! I asked for my Money back which they did do quickly! I still have the original food order & my money back! Wendy’s should have remade the order & move on, Actually Paid Me to come thru the drive thru!!!!
Their fries are so crispy and taste great unlike McDonald's with their soggy fries lol great atmosphere and people
Atmosphere: 5
Food: 5
Service: 5
Lady at the drive thru window claimed they were done serving frostys then continued to give the guy in front of us a chocolate frosty. Workers are lazy later at night.
Atmosphere: 1
Food: 1
Service: 1
Stop charging for extra sauce. Charged me $1.50 plus tax for 3 sauces, after I placed my order. #MakeSauceFreeAgain
Food is good, more of a variety than most fast food places.
Atmosphere: 3
Food: 5
Service: 4
They've gotten my order correct ~75% of the time, which is pretty abysmal for a national chain.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Sherrie is the star there. She greeted customers coming in. Took orders. Got the food & brought it to our table. When it wasn't busy she cleaned the windows.
She is a Rockstar!!
3 young girls standing in a small circle who did nothing but chat....pitiful.
Atmosphere: 5
Food: 5
Service: 5
This place went front little shook when it first opened, to the Now Superb Service, the whole staff is welcoming and friendly, I have yet to get one wrong order, Mind you I have 3 small picky eaters. 10/10
Atmosphere: 5
Food: 5
Service: 5
They don't not help the doordashers, took me 20 minutes just for them to open the window
New shop in town
Atmosphere: 4
Food: 5
Service: 5
Service was horrible was given cold and bitter coffee that was supposed to be hot and fresh I asked cashier why was it cold was given attitude had to wait 10min for fresh coffee to end up getting wrong size sticking to McDonald's next door.
Atmosphere: 2
Food: 1
Service: 1
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