Two super friendly ladies eager to serve with a decent scoop. That’s pretty rare for this franchise these days. Bring your money here!
Jessie Weston
They only have one flavor of non-dairy ice cream even though I have been told multiple times they “rotate the non-dairy flavors” and now they don’t have any non-dairy flavors at all. Super frustrating when it’s listed on the menu.
Jeremy Rider
We had a great experience at this Baskin Robbin’s. Tristan greeted us immediately as we came in, let us ask questions and gave us a sample of a flavor we were curious about. The ice cream we bought was great, and the service was even better. We are from out of town and just visiting, but if we are ever back in town we will visit again.
Lizeth Miranda
The workers were rude, and extremely sassy. You literally get paid to give customers service. It shouldn’t be hard. Tristan and Joselyn I hope you guys give better customer service. Especially since I was being nice up until you guys started being rude.
Atmosphere: 1
Food: 4
Service: 1
Noway Jose
Much better with new management! The middle aged man that was apparently the old “manager” helped the other workers mug me ? I was a kid then so I only had $10 bucks but they still stole it from me. (And no I’m not talking about “getting a refund”, I was literally mugged and they ran.)
But there’s a bunch of nice younger people now :) awesome service now! I’m guessing old guy was fired (as he should have)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Warm Brownie Sundae
Kitkat Cookie
Much better with new management! The middle aged man that was apparently the old “manager” helped the other workers mug me ? I was a kid then so I only had $10 bucks but they still stole it from me. (And no I’m not talking about “getting a refund”, I was literally mugged and they ran.)But there’s a bunch of nice younger people now :) awesome service now! I’m guessing old guy was fired (as he should have)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Warm Brownie Sundae
Lo
Ordered a birthday cake online but decorater was out w/covid. Would've been a bummer but BR made it right w/o having to be asked. When I went in to pick out another cake the person who helped me was friendly & helpful. Love the ice cream cakes & always order them for b-days. Prices are reasonable & I've never been disappointed in the quality.
Angel Lee
Food was great but staff are pretty snippy
Capri Law
Lauren, the cake decorator is literally the sweetest, most talented person ever. My son drew a picture of a cake he wanted (from his imagination) and she brought it to life! I am going to for sure use her for all of our future parties!!
Patty Engler
Second time I have gone in for a cone and they are out of waffle cones. It seems to me that they should make sure they always have adequate supplies.
Good quality ice cream at a reasonable price. I will visit again. I do not recommend the peanut butter jelly ice cream, its a little too rich. The Gold Medal Ribbon ice cream is pretty good.
Mollie Meagher
How about you stay open until 10pm like many many other Baskin-Robbins Robbins out there.
DeVante Coats
Thank you! Thank you Lauren! She is the best cake decorator at Baskin Robbins Cottonwood! If you are looking for someone who loves people and delivering above and beyond your expectation, ask for Lauren!
Shayla Dautartas
I am visiting from out of town and my daughters only wish for her 13th birthday was to have a frozen yogurt cake. It is difficult to find frozen yogurt, but Lauren at Baskin Robbins was able to do it for us. Not only did she cater to our needs of frozen yogurt, but she also perfected every specific request that my daughter made. She created the perfect cake and my daughter said thanks to Lauren she had the best birthday. Lauren is not only a talented and skilled cake decorator, she is also so personable and friendly. If you are looking for the perfect cake created by the most kind person, please contact Lauren at Baskin Robbins Cottonwood. She fulfills all request with great talent and skill.
Liana Perez
I got a cake from here for my 13th birthday! It looks amazing and it made me so happy!! The cake decorator did an amazing job !!!
Two super friendly ladies eager to serve with
a decent scoop. That’s pretty rare for this franchise these days. Bring your money here!
They only have one flavor of non-dairy ice cream even though I have been told multiple times they “rotate the non-dairy flavors” and now they don’t have any non-dairy flavors at all. Super frustrating when it’s listed on the menu.
We had a great experience at this Baskin Robbin’s. Tristan greeted us immediately as we came in, let us ask questions and gave us a sample of a flavor we were curious about. The ice cream we bought was great, and the service was even better. We are from out of town and just visiting, but if we are ever back in town we will visit again.
The workers were rude, and extremely sassy. You literally get paid to give customers service. It shouldn’t be hard. Tristan and Joselyn I hope you guys give better customer service. Especially since I was being nice up until you guys started being rude.
Atmosphere: 1
Food: 4
Service: 1
Much better with new management! The middle aged man that was apparently the old “manager” helped the other workers mug me ? I was a kid then so I only had $10 bucks but they still stole it from me. (And no I’m not talking about “getting a refund”, I was literally mugged and they ran.)
But there’s a bunch of nice younger people now :) awesome service now! I’m guessing old guy was fired (as he should have)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Warm Brownie Sundae
Much better with new management! The middle aged man that was apparently the old “manager” helped the other workers mug me ? I was a kid then so I only had $10 bucks but they still stole it from me. (And no I’m not talking about “getting a refund”, I was literally mugged and they ran.)But there’s a bunch of nice younger people now :) awesome service now! I’m guessing old guy was fired (as he should have)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Warm Brownie Sundae
Ordered a birthday cake online but decorater was out w/covid. Would've been a bummer but BR made it right w/o having to be asked. When I went in to pick out another cake the person who helped me was friendly & helpful. Love the ice cream cakes & always order them for b-days. Prices are reasonable & I've never been disappointed in the quality.
Food was great but staff are pretty snippy
Lauren, the cake decorator is literally the sweetest, most talented person ever. My son drew a picture of a cake he wanted (from his imagination) and she brought it to life! I am going to for sure use her for all of our future parties!!
Second time I have gone in for a cone and they are out of waffle cones. It seems to me that they should make sure they always have adequate supplies.
Restaurantji Recommends
Good quality ice cream at a reasonable price. I will visit again. I do not recommend the peanut butter jelly ice cream, its a little too rich. The Gold Medal Ribbon ice cream is pretty good.
How about you stay open until 10pm like many many other Baskin-Robbins Robbins out there.
Thank you! Thank you Lauren! She is the best cake decorator at Baskin Robbins Cottonwood! If you are looking for someone who loves people and delivering above and beyond your expectation, ask for Lauren!
I am visiting from out of town and my daughters only wish for her 13th birthday was to have a frozen yogurt cake. It is difficult to find frozen yogurt, but Lauren at Baskin Robbins was able to do it for us. Not only did she cater to our needs of frozen yogurt, but she also perfected every specific request that my daughter made. She created the perfect cake and my daughter said thanks to Lauren she had the best birthday. Lauren is not only a talented and skilled cake decorator, she is also so personable and friendly. If you are looking for the perfect cake created by the most kind person, please contact Lauren at Baskin Robbins Cottonwood. She fulfills all request with great talent and skill.
I got a cake from here for my 13th birthday! It looks amazing and it made me so happy!! The cake decorator did an amazing job !!!
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