Edit: Something happened to the service... DJ you are a freaking rockstar! Keep the transformation going! Your customer service is rubbing off onto the others! Biggest issue. When the drive through is packed you can't even go in to pick up your online order. They make you get back in your car and sit in the line while your food gets cold. This is a missed opportunity to give customer service that's above and beyond. That's just to bad. I'll be giving my business to Jack And the Box from now on.
Atmosphere: 3
Food: 3
Service: 5
Rodolfo Jesus Rodriguez
Really enjoy taking our grandson to McDonalds to spend time at their playground. Fast food is good and the service is great.
Atmosphere: 5
Food: 5
Service: 5
Cody Pawlak
Management is just really poor at this location.Always hae an attitude example, I went in there this morning. I gave them money. Ask a question. I slammed the window in my face and never came back with my receipt or anything. I can't wait for Burger King to open, so I never have to go to this place again. I will take the trip
Sedona.
Atmosphere: 1
Food: 2
Service: 1
Random guy
GIVE ME MY SLOP!!!
YOU HAVE YOUR SLOP SIR!!!
I WANT MY SLOP!!!
YOU HAVE YOUR SLOP SIR!!!
I WANT MY SLOOPPPP!!!!!!!
L Lippe
I am writing to express my appreciation for the dedicated team at the McDonald's location in Cottonwood, Arizona, situated at 1129 Hwy 260. I frequently visit this establishment and have consistently observed the hard work, efficiency, and respectful service provided by the staff, even during peak hours when the line is often long. Given their commitment to excellent customer service and the fast-paced environment they navigate daily, I would like to propose the implementation of a tipping system for the employees at this location. Such a program could provide a tangible acknowledgment of their efforts and enhance their motivation to continue delivering exceptional service. I believe that this initiative would not only boost employee morale but also improve customer satisfaction, as it would further encourage the staff to maintain their high standards of efficiency and respect.
Steve Hill
Heartless mean people
Atmosphere: 1
Food: 1
Service: 1
Mary Osborne
Efficient drive thru and busy in the early a.m.!
Parking: Construction ongoing in parking lot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Joshua Keefe
Stopped for a simple order of a 10 piece chicken nugget and a 20 piece chicken nugget and of course they forget every single sauce after almost giving the wrong order.
Atmosphere: 1
Food: 2
Service: 1
Kyleigh Miranda
the customer service was really bad. we asked for more sauce and the lady rolled her eyes at us like it wasn’t her job. they held up the line for at least five minutes just talking to one person after he already ordered. on top of all this this mcdonald’s is crazy expensive. we payed $17 just for a 10 piece nugget meal even though at a normal mcdonald’s it is usually 20 nuggets for $6. absolutely outrageous. they have none of the deals all of the other mcdonald’s have. they also don’t have a menu up or a drink machine. i felt very unwelcome here. very disappointed.
It's a McDonald's
Atmosphere: 3
Food: 3
Service: 3
Edit: Something happened to the service... DJ you are a freaking rockstar! Keep the transformation going! Your customer service is rubbing off onto the others!
Biggest issue. When the drive through is packed you can't even go in to pick up your online order. They make you get back in your car and sit in the line while your food gets cold. This is a missed opportunity to give customer service that's above and beyond. That's just to bad. I'll be giving my business to Jack And the Box from now on.
Atmosphere: 3
Food: 3
Service: 5
Really enjoy taking our grandson to McDonalds to spend time at their playground. Fast food is good and the service is great.
Atmosphere: 5
Food: 5
Service: 5
Management is just really poor at this location.Always hae an attitude example, I went in there this morning. I gave them money. Ask a question. I slammed the window in my face and never came back with my receipt or anything. I can't wait for Burger King to open, so I never have to go to this place again. I will take the trip
Sedona.
Atmosphere: 1
Food: 2
Service: 1
GIVE ME MY SLOP!!!
YOU HAVE YOUR SLOP SIR!!!
I WANT MY SLOP!!!
YOU HAVE YOUR SLOP SIR!!!
I WANT MY SLOOPPPP!!!!!!!
I am writing to express my appreciation for the dedicated team at the McDonald's location in Cottonwood, Arizona, situated at 1129 Hwy 260. I frequently visit this establishment and have consistently observed the hard work, efficiency, and respectful service provided by the staff, even during peak hours when the line is often long. Given their commitment to excellent customer service and the fast-paced environment they navigate daily, I would like to propose the implementation of a tipping system for the employees at this location. Such a program could provide a tangible acknowledgment of their efforts and enhance their motivation to continue delivering exceptional service. I believe that this initiative would not only boost employee morale but also improve customer satisfaction, as it would further encourage the staff to maintain their high standards of efficiency and respect.
Heartless mean people
Atmosphere: 1
Food: 1
Service: 1
Efficient drive thru and busy in the early a.m.!
Parking: Construction ongoing in parking lot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Stopped for a simple order of a 10 piece chicken nugget and a 20 piece chicken nugget and of course they forget every single sauce after almost giving the wrong order.
Atmosphere: 1
Food: 2
Service: 1
the customer service was really bad. we asked for more sauce and the lady rolled her eyes at us like it wasn’t her job. they held up the line for at least five minutes just talking to one person after he already ordered. on top of all this this mcdonald’s is crazy expensive. we payed $17 just for a 10 piece nugget meal even though at a normal mcdonald’s it is usually 20 nuggets for $6. absolutely outrageous. they have none of the deals all of the other mcdonald’s have. they also don’t have a menu up or a drink machine. i felt very unwelcome here. very disappointed.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Dunno if they were short handed or what but place was chaos. Just having a off day maybe
Atmosphere: 5
Food: 3
Service: 1
Typical McDonald's, there's a manager there in the morning that has a bad attitude though.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Egg Mcmuffin
This location always drops the ball. I’m already paying way too much for this quality of food. The least you can do is get it right.
Atmosphere: 3
Food: 2
Service: 1
Great place for a $1.29 coke zero. I wont order food from here though.
Atmosphere: 4
Food: 1
Service: 5
It's just not as good as it used to be, and just so much more expensive. $28 for three sandwiches and an order of french fries.
Food: 2
Service: 4
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