Vinnie's New York Chefs Pizzeria

Although the pizza was tasty and had a good flavor the ingredients were very slim. I got a pepperoni, sausage, jalapeño, onion. There was one pepperoni on each slice and I couldn’t taste that there was any sausage at all. I mean it was really scimpy. It could have been a very good pizza had they not have been so cheap there was even hardly any cheese and sauce. Also the blue cheese dressing for the salad had been left out and was yellow looking, and warm, not the kind of blue cheese I want to eat, threw it out. Service was okay. They were fast and polite. Probably won’t be back. I’m giving it 2 stars because the crust was good.

Ordered the time square special online. Pizza was very good. Garlic knots were a bit crispy and the single bag they were in was falling apart.

The wings I ordered with sauce(as opposed to sauce on side), suicide sauce, ranch side, wings well done, Wings Sauce on the side, and Wongs sloppy.

Last time I ordered them this way online was perfect. The wings were well done, crispy, and covered in sauce. Plus I received the side of the sauce 1 large ramekin.
This time the wings had no sauce on them and 2 small ramekins of sauce on the side…

It was late and I was busy the following day so I called them today. I informed them of the issue and inquired as to how I could ensure it did not happen again. Raul was very understanding and did his best to assist me. This was however limited to letting me know they are having trouble keeping the kitchen consistently staffed, apologizing for the mistake and adding a note in their POS to my account to ensure they put wing sauce on the wings I order with sauce as that is all he was authorized to do.

He asked if that was sufficient, I explained that I would much rather have the wings I ordered and would even bring back the original wings to trade for the correct one. He let me know that health code wouldn’t let them take food back. I explained I didn’t expect them to take it back, just observe the error and replace it with the wings I ordered…

No avail, picture of wings and order ticket.

I guess my feedback to the owners is to give your employees to authority to correct these deficiencies. Yes it will cost you some because of the mistake but not a fraction of what it will cost if orders continue to come out wrong and customers decide to take their business elsewhere.

Decent pizza, staff is super friendly and the restaurant was pleasant and clean.

I come in ALL the time and I usually always get the wings and fries from the kids menu because i can’t finish the 10 wings. there is a new girl there and the last few times that i’ve tried to order she refuses and wants to say she can’t sell to someone older than 13. I would like to know how she can deny anyone their food? even when it’s a togo order?? how does she know the age of the children i might have? im sure this is costing your company money and i’m customers as well. i work in customer service and i usually do not do this, but the last few interactions have been very unprofessional.

very good

We were in town with a group of junior high students that were playing basketball against the local school, we stopped in here for dinner and while the food was good the customer service is extremely poor. The kids were not being overly loud for a sports bar/pizza place, and the staff was extremely rude to the kids. They didn’t really explain the ordering process that they have, which is kind of odd, we ordered pizza at the register and paid for it, and it never showed up, then the gentleman who took our order awkwardly told us what you forgot to go over there and tell the guy to give you your pizza. It was just a very interesting experience. The pizza was not bad, but the customer service was terrible.

Food was on point. Friendly Service.

Pizza was lacking cheese and toppings. Sauce and crust are good. Next time I know to order extra cheese and pepperoni.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Toppings, Wings

Kurt the best

Atmosphere: 4

Food: 4

Service: 5

Service was phenomenal, the pizza was absolutely delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Pizza

Pizza and drinks are good. Cold cut sandwich is not!

Atmosphere: 4

Food: 4

Service: 4

YUMMY ?

Kid-friendliness: Friendly atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatballs, Chicken Bacon Ranch

This place used to be great. Now they have rude staff and charge WAY too much for sauce. $0.87 for 1 tiny ranch cup. Sad.

Atmosphere: 3

Food: 5

Service: 1

Bad cheep pizza - I order a 12” pizza $20 not even enough toppings to really taste, extra cheese had very little, I mean little cheese. I arrived 20 minutes early to pick up pizza was on top of oven and not even really hot. I was thinking it may have even been a left over pizza from a different day. I will never return. Save your money, get a frozen pizza and make it at home.

Atmosphere: 1

Food: 1

Service: 2

Love the pizza

Atmosphere: 5

Food: 5

Service: 5