Chens Chinese Bistro

3281 N Hunt Hwy, Florence
(520) 723-6333

Recent Reviews

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Dr. Cari Skrdla

I expect service with a smile, and this place falls short. I've seen reviews asking customers not to be rude because the staff is hardworking, but in my experience, they are responding to how they are treated. This is their career choice, and hard work doesn’t excuse the lack of professional rapport. When picking up carryout, I’m greeted with a curt “thirteen dollars” instead of a welcome. The food is solid—4 stars—but the unwelcoming atmosphere and service both earn 3 stars. I keep returning because options are limited in this new community, but I’d welcome competition. A professional greeting and a smile would go a long way.

Atmosphere: 3

Food: 4

Service: 3

Conny Foster

Our food was actually really horrible 😔.

Food: 3

Service: 5

Ashley Sawyer

Best chinese on this side of town. Great consistent food.

Atmosphere: 5

Food: 5

Service: 5

Kathy Jimenez

Teriyaki chicken. Over fried tiny pieces of crispy chicken...not tender..just over fried waste of 15 dollars

Food: 1

Abbie Liburd

Love this place. We have been eating at this restaurant for over twenty years. We love the owners and my new personal favorite is the chinese chicken salad!!!!!

Atmosphere: 5

Food: 5

Service: 5

Christopher Sandos

We came here and it was before the rush. We got excellent service and the lady that waited on us was super friendly! Our kids loved the lunch specials that came with a cream cheese Rangoon and a side of rice with the entree and I believe a drink for such a great price! We loved the sweet and sour and the teriyaki chicken was the family favorite! Definitely get some egg drop soup too! :) Definitely gonna be a family favorite spot and we can’t wait to go back!

Atmosphere: 5

Food: 5

Service: 5

Alexander C

Faun works hard and gives it her 100% best. She’s very respectful and kind. All who come here should expect nothing but the best. Be nice to her. Don’t be rude.

Atmosphere: 5

Food: 5

Service: 5

Stephanie Estrada

The employee Fan went above and beyond to help us even when they were minutes of closing shop for the day! I was very impressed and touched by her generosity and care!! 💕💕💕

Suzan Malabuyoc

Everything is good but they need to clean their soda and ice machine. There is a STRONG mildew taste.

Brandon Cassidy

Solid Chinese, honey walnut prawns were legit

Cynthia Hargrove

I always love the food here and the owner is so sweet, always makes sure to visit with us and make us feel so welcome.

Chalmers Reed

Great food, fair prices and great service from friendly staff.

Ronald Riffel

Never again. Each dish is drenched with this brown gravy. Not good at all. A waste of money. OVER COOKED. VERY FEW VEGETABLES. Store looks dirty. So disappointing. Save your money and go to Safeway.

Bea Valenzuela

Never again. Spent $60+ on 3 entrees and 2 appetizers. Food that just went to waste do to the flavoring of the food. Orange chicken was on as long as it wasn’t drenched in sauce. Mongolian Beef was bland and the lo mein was just nasty. The angel blossoms and pot stickers were actually decent and that is why I gave 2 stars I would have done just 1. Again waste of $60

Daniel

All the staff there were so so so nice to me and my friends offered us free soup 100% would recommend going there food portions were very generous

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chow Mein

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