Baskin-Robbins

Name: Baskin-Robbins
Address: 1939 E Baseline Rd Suite 112, Gilbert, Arizona, 85233, US
Telephone: (480) 813-4988
Price range: $
Rating: 2.9

$ • Ice Cream

Hours:
1939 E Baseline Rd Suite 112, Gilbert
(480) 813-4988

Menu Order Online

About Baskin Robbins

Baskin-Robbins, the renowned ice cream chain, has received praise for its exceptional customer service and accommodating staff. At the Gilbert Road and Baseline location, a customer's initial frustration was turned around by the professionalism, friendliness, and accuracy of an employee named Josie, who not only resolved previous issues but also apologized for them. In contrast, the manager at another Baskin-Robbins location was described as dismissive and unhelpful.

At a different store, a customer was impressed by the wonderful service and great suggestions provided by a helpful employee, who even informed them about the availability of a specific flavor, German Chocolate Cake. Additionally, the staff demonstrated their knowledge of dietary restrictions, catering to a lactose-intolerant customer.

Furthermore, a customer at a third location praised the exceptional customer service provided by an employee named Candice, who ensured that all their needs were met with the utmost respect. Overall, Baskin-Robbins has earned a reputation for its attentive and accommodating staff, who have consistently gone above and beyond to provide a positive experience for their customers.