Burger King
4073 E Williams Field Rd, Gilbert
(480) 626-1299
Recent Reviews
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This burger king needs a whole new management change get someone who can train your crew correctly first and foremost the problems begin with terrible leaders gabby and bettina both are nothing but problems sad excuse for management
Atmosphere: 1
Food: 3
Service: 1
The manager is rude and unprofessional! I went in for an interview and she discriminated against me. She said I was disqualified because of my background but how if I only got no felony's on my background and she didn't even run it! Waste of time and I will report this to cooperate!
Didn’t get to order, stood in line for 12 minutes! Drive thru lady said I’ll be right with you but that never happened, Wednesday October 22nd at 11am! Do not come here! Save your time
Atmosphere: 1
Food: 1
Service: 1
10/11/25
I didn’t even have the strength to write this review with my own words. I asked AI to do it because that’s how emotionally drained this wrap made me.
This sad tortilla has one lonely tomato slice, a few stray lettuce leaves, and something that might’ve once dreamed of being chicken. It looks like it gave up halfway through being assembled — like it saw the fryer and said, “Nah, not today.”
Food: 1
Asked for no salt on French frys they still salted the frys. Asked them 2 times not to put salt on frys. My meal and my wife’s meal were heavily salted. Was there 3 weeks prior and had same issues.
Atmosphere: 3
Food: 1
Service: 2
Incompetent only begins to describe this location. They just can never seem to get an order right.
Atmosphere: 1
Food: 5
Service: 1
Bread was stale. Chicken sandwich had nothing on it but chicken. Texas burger missing toppings. Had to wait out front 10 minutes for my drive through order. Employee blah and looked miserable. Never again
Food: 1
Service: 3
They claim the signature lemonade on comes in small even though it clearly states on the menu that it comes in medium. Super lame
Food through the drive-through...
well:
chicken nuggets were overcooked and dry and dehydrated because they were overcooked and burnt
They decide to trick... by inserting smaller fry packages into the larger one... small into medium, it looks like you are getting medium fries. But realistically you got RIPPED OFF!!!!
this particular location sucks. I try not to go here because they suck. Food wise, portions and the smell.
The lady said they were understaffed. But that is a management or owner problem!!!
Food: 1
Service: 3
maybe offer ranch or condiments on the app ? and not charge the drivers on lyft or uber
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wish I could give 0 stars. The teenagers that work here were on their phone in one hand, while trying to clean a milk container with the other?? Obviously didn’t go well. The other girl that was here, just stood there. I waited 3 mins for her to even address me and she didn’t. Once someone else walked in, she addressed them asking if it was an online order. Didn’t even acknowledge me. At the register. I worked customer service for 8 years, if you can’t greet someone who walks in you can’t do the basic that customer service asks for.
Manager Gabrielle and Employee Ty are wonderful ladies. They always have a smile on their faces and are very kind. We need more like them. My food is always what I ask for! Thank you BK!
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst BK. Staff is very incompetent. Cashier didn't give me a receipt and told me my number was 18. Then, after constantly messing up my food order, they wanted to see the receipt that they never gave me. Food is covered in grease. Would not recommend even a last resort.
Atmosphere: 3
Food: 1
Service: 1
Could hardly understand what the guy in the drive thru was saying to me. From driving up and ordering to actually getting our food took 10 minutes. There was only one car in front of us. All we got was 2 whopper juniors and 2 medium fry’s. Slowest drive thru I’ve ever been through
Dewante and his service are the reason i chose this Burger King for lunch and not In and Out. Great employee and clean store. Food was hot
Atmosphere: 5
Food: 5
Service: 5
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