Chipotle Mexican Grill

3757 S Gilbert Rd, Gilbert
(480) 963-8585

Recent Reviews

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Ravi Hariani

Portion sizes are too less at this specific location despite bringing it up a couple of times.

I am not expecting to get double the chicken for the regular price but their meat portions are skimmed compared to other locations.

Disappointed with this aspect and hence the 3 star rating.

Allaria Collins

I like to come here after work and order a quesadilla because it’s efficient. The most recent portions I’ve been receiving are actually laughable. I just received my quesadilla and asked for extra rice and both slots barely have any! I can’t even do anything about it because I’m home now. I don’t want to be that person but if i have to check the portions before I drive off in the pick up lane I won’t hesitate. Everyone deserves to receive portions equivalent to what they paid for. I will not be jipped anymore! Be careful at this location.

bikram panda

Go to other chipotle. This one sucks.

N

Consistently one of the better chipotle locations. They give good portions and the staff are very nice. I’m bummed that the steak seems to always be extremely fatty and low quality but that seems like a chipotle issue, not a location specific issue.

Cassidy Hofstetter

When I said mild sauce, I didn’t mean ‘surprise me with pico’. Just had to throw away an 8 dollar burrito. I suggest you watch closely at this location!

Nia Perry

Came in for gift card for my client and decided to get a bowl. I will neeeever come back to this location!

Food was not fresh(had to warm my bowl up after going down the street 10m away) and the amount of food that was provided was crazy. Wasn’t even a spoon full of rice and she had the nerve to shake the spoon before placing it in my bowl. Then the young blond girl argued with me about not giving me cilantro because it’s not curated when every location gives me cilantro with no problem and I never heard of it. To the point I said never mind I don’t even want it. Once she said ok and took her butt to the back I was able to get some cilantro and pay for my bowl and gift card.

I never ate chipotle in one sitting before and I ate this and was still hungry

I’m the type that drinks my soda while I’m eating and as u can see my soda is still full and my bowl is pretty much gone!!

My client just moved to the area and I will have to inform them not to use their gift card at this location!! 🤷🏾‍♀️

And I have 2 stars because the other young lady was really nice other than that yall would’ve got 1

Jen Jen

Was just there tonight and ordered a very simple burrito bowl with brown rice, chicken, pico and lettuce. It was so damn salty and couldn’t eat more than 3 bites. The counter was so filthy and the teenagers working there acted like they didn't want to be there. I won’t be back!

Rob B

I've been here 3 times to pu food to take out. Called ahead. All three orders have been wrong. Im done.

Charles Lee

Typical chipotle menu, they seemed to put more ingredients in order.
I will return for more servings.

justin baarda

Asked for help from employees and they walk away and don’t help whatsoever. They need new employees here that have customer service experience. Will never visit this location again

jelly cat

i ordered on the app and they didnt give me my salsa or lettuce.

Max Cole

Ordered a bowl and it got very shorted food. Not usually one to complain, but I thought it was kind of excessive. The guy I talked to on the phone was nice about it, but said that I needed to click “extra” on the app, which is weird because I don’t have to ask for “extra” in person, they just actually fill the bowl.

Squire

Went in to order and took it home, and they put store-bought chips in the bag instead of chipotle's chips. Yall ain't fooling anybody 🤦‍♂️

Hadiya

This location is a mess. I placed a pickup order and walked in while it was being made. I watched one of the bowls being done incorrectly and politely said something. The worker misread the order and insisted it was right until I showed her what the receipt myself.

They fixed it, but he rushed through it sgain sloppily like he didn’t care. The rice was undercooked and hard, the area behind the counter was a mess and chaotic, and somehow I even found meat in my veggie bowl. I understand it’s a fast-paced environment, but that doesn’t mean basic quality and accuracy should be thrown out the window.

It feels like no one here is paying attention. That’s unacceptable when people are paying full price for food that’s wrong, rushed, and carelessly made.

Julio Abreu

Same environment as any other Chipotle. Nice and clean.

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