Dairy Queen Grill & Chill
437 N Gilbert Rd, Gilbert
(480) 892-9180
Recent Reviews
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Great banana split, but Fantastic service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
This location consistently makes excellent Blizzards!
Atmosphere: 5
Food: 5
Service: 5
One of the rudest possible things is to sit there on your phone while there’s a customer standing waiting to be helped. Two of the employees looked at me at least three times and continue talking and looking at their phones. It took the manager to finally yell at the young man to help the front counter. I almost can’t believe that still happens.
Atmosphere: 1
Food: 2
Service: 1
It’s always good ice cream
Atmosphere: 5
Food: 5
Service: 5
Today is Saturday November 16th, 2024. I went to this Dairy Queen on Gilbert Road and Guadalupe around 9:40pm to order $40 worth of food and I asked for dipping sauce. A black guy was very rude about it. I don't appreciate the attitude.
Atmosphere: 1
Food: 3
Service: 1
Food was not good whatsoever and that manager they have there is spineless and rude. Never EVER eating her again
Atmosphere: 1
Food: 2
Service: 1
I was searching for a last minute cake and was asked for find a “Reese’s Peanut Buttercup Blizzard Cake”. After making a few phone calls to another location and not receiving a call back or answer, I reached out to this location. Katie was very pleasant and helpful. She confirmed that they do have the cake we wanted and she shake they would be able to personalize it as well. Unfortunately, I was at work so I had to use Ubereats to deliver the cake. Ubereats didn’t have the cake listed so Katie recognized my name from the phone call and knew exactly what I wanted and the personalized message I needed. I am very pleased with her service!
Atmosphere: 5
Food: 5
Service: 5
They have great shakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Cheeseburger
Drive thru service was quick!
Food: 3
Service: 5
Remembering those days..
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Fine dining in the drive thru, getting a peanut butter parfait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Buster Parfait
Butterfinger blizzards rule
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: 8 Blizzard Cake, Dilly Bar, Ice Cream Cone, Banana Split, Sugar Rush Blizzard, Cheesecake
This location cannot seem to get orders correct. After reaching out to corporate and the. Speaking with the store manager they still mess up orders. I will not be going back to this location.
Atmosphere: 4
Food: 3
Service: 1
I ordered a medium blizzard, I received a mini. I went in and was told “well you only paid for a mini” ok great I want a medium. That’ll be $1.62 more sir. Jeeze you screwed up just give me the medium. You lost a customer over a $1.62. I hope it was worth it.
Atmosphere: 1
Food: 5
Service: 1
Great visit staff was very helpful to my group of seniors we will definitely be back
Atmosphere: 5
Food: 5
Service: 5
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