Denny's

3971 S Gilbert Rd, Gilbert
(480) 786-0196

Recent Reviews

Sandy Martinez

I was excited to redeem my birthday meal. I came with my daughter. I showed the server my birthday reward email and said I wanted to redeem my birthday meal. He said, ok, you choose between pancakes, french toast, or biscuit and gravy. Then he said it came with 2 bacon, 2 sausage and 2 eggs. I made my choice and my daughter ordered. Our food came out and it was nice, no problems. The french toast was crispy, eggs were perfectly over easy, no problems.Server gave us the check and said to just show the cashier my email code and my meal would total out to $0. When we went up to pay, our server happened to be the cashier too. I showed him the QR code and he scanned it. It didn't work, so he realized, oh the birthday meal is the value slam. I guess he gave me something else, though I wasn't sure what was so different. One less bacon and sausage? One less french toast? I didn't care, not my problem.Whatever, I said, I specifically told you before I ordered what I wanted and I said it was the birthday meal. He said, ok I can take $5 off. I said no, it wasn't my fault. I was very clear what I wanted to order. Finally he just comped the meal and I just paid for my daughter's meal as I planned.When I got to the parking lot, I realized that he took off my daughter's meal price instead of mine. Hers was $12.99 and mine was $15.99. So he still overcharged me by $3.He was super nice about it and not argumentative, but I don't think I could have been any more clearer than I was when I ordered. It makes you wonder if this happens all the time. I read another review from 3 months before this one where they didn't want to redeem the birthday meal either, so I question how often it happens.What do they care if I get the free meal? It is a Denny's policy that you can sign up for the rewards and get a birthday meal. What do the servers or individual restaurant miss out on about redeeming it? Why to they make it so difficult or impossible?I almost want to go back and get my $3 back.

Atmosphere: 3

Food: 3

Service: 3

PotHead Ministry

Walking in, one can smell the restrooms. The waitress was nice & did Ok, but she & other staff complained & blamed much on "corporate", when other Denny's restaurants don't serve rubbery & too salty chicken. The iced tea tasted terrible. They were nice & gave a discount, but we definitely didn't finish our meal.

Atmosphere: 2

Food: 2

Service: 3

Madyson Hoover

Jessica is so amazing she always makes us feel welcome we come often and she is always on her game she has our order down and never have to ask her for anything she is always smiling and she includes us in conversations with other guest we just love that about her bringing people together

Atmosphere: 5

Food: 5

Service: 5

sam cresa

Food was great pancakes were nice and fluffy slam burger was amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Slamburger

Weldon Kyyitan

Always love having breakfast here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage

Stacy

This Denny's is disgusting. The floors were sticky and the bathrooms were filthy. There was food on the seat in the booth when we sat down. No refills were offered on any drink (and the coffee was somehow salty anyway). Food was barely edible and service was poor. Way too expensive for what it was.

Atmosphere: 1

Food: 1

Service: 1

La'Rae M. Trice

My mom and I came here one Sunday evening and had the best time! Ms Tammy is one of the most amazing managers I've ever come into contact with. She made that Denny's feel like a Southern, hometown Diner. We enjoyed talking with her and the food was phenomenal. I came back a week later!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast

N J

The worst and it's gross overall! Oh also check your bill before you pay, they charged us wrong and they blamed us. Never again

Atmosphere: 1

Food: 1

Service: 1

John Mclaughlin

No customers. No one was there to seat us. Food was ok.

Steve Black

Ordered grand slam and waited over 20min. Coffee got cold, waitress never came back or checked in on me....and only a few customers in the whole place.....got up and

Service: 1

Amanda hernandez

This is a very restaurant, and my service was amazing! I had the bourbon burger which was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bourbon Bacon Burger

Tammy Guerrero

The New Management and New Staff is phenomenal!

Atmosphere: 5

Food: 5

Service: 5

Thomas Pelayo

This place was gross. The cups were filthy, the table was sticky, and the bathroom was disgusting. I wouldn't let my dog eat there. They gave me a glass of milk that was spoiled. Spent 2 whole days in the bathroom after eating there. I put so pics up of the nasty bathroom. Beware, don't stop to eat there, go to the Chille's across the parking lot.

Atmosphere: 1

Food: 1

Service: 1

Joanne T

We decided to come back to this location and pleasantly surprised with the change. Pancakes were great. Also had the veggie omelette. We will be coming back to see our great server

Atmosphere: 5

Food: 5

Service: 5

Nancy Farella

My family and I had a great breakfast at Dennys. The pancakes were great and the restaurant was cleaner than ever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Moons over My Hammy

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