El Pollo Loco
2253 E Baseline Rd, Gilbert
(480) 539-8163
Recent Reviews
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Thursday sep 18
Drive thru between 6:20-6:45 pm
Ordered a tostada bowl and a chipotle quesadilla..
Didn’t get asked to add a drink or anything else
My quesadilla came as it shows in the image I’m posting ..
Ridiculous for an almost 15 dollar quesadilla
Atmosphere: 2
Food: 3
Service: 2
Ordered 3 chicken tacos al carbon. Got to work noticed only two tacos in bag. I called, no answer left message letting them know and my phone number but nobody ever called me back and they don't usually answer their phone so this store and employees are no good. They simply don't care.
Great take out...fast service
Atmosphere: 4
Food: 5
Service: 5
Never messed up an order yet, my wife usually has extra or less of something which at most places they forget to change the order accordingly.... not here, no sir! So far they have hit the mark every time! And the call ahead orders are quick to be ready. Keep up the great work, we will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Original Pollo Bowl
Delicious. Love there grilled chicken
Atmosphere: 5
Food: 5
Service: 5
Bad service, bad food, on top of that you don't recive what you order.
Many times I've ordered family mixed meal, and they give you what ever they want or they have available with out telling you, and they charge you the same as a mixed meal.
You can't trust them!
Food: 1
Service: 1
Good fast food
Atmosphere: 3
Food: 5
Service: 5
Always missing items in my order.
Excellent service, very fast drive-thru, delicious chicken and pinto beans
This was my first time in this popular fast food restaurant and very dirty place all around, food was Ok, expensive prices for type of food.
Restaurantji Recommends
They're always very quick and the food tastes good 🖤 The workers are very respectful and kind, hard-working too.
1 hr before closing we got chicken bowls the chicken was dry with no flavor it was sherered we never ask for it the tortillas were a bit cold it was our first time so we'll give a benefit of the doubt......
Normally I come to this location, but it has been several months since the last visit. Was there on 10/30/24 around 5:50pm. The chicken was a little too overcooked on this day. The drive-through person was very pleasant on this day.
Atmosphere: 3
Food: 3
Service: 4
Always fresh and clean at this location. Miss the Salsa bar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Double Chicken Avocado Salad
Ordered flour tortillas. Repeated flour tortillas. Received corn tortillas
...allergic to cornflour
Food: 3
Service: 3
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