El Pollo Loco

2253 E Baseline Rd, Gilbert
(480) 539-8163

Recent Reviews

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Diego Paz

Thursday sep 18
Drive thru between 6:20-6:45 pm
Ordered a tostada bowl and a chipotle quesadilla..
Didn’t get asked to add a drink or anything else

My quesadilla came as it shows in the image I’m posting ..
Ridiculous for an almost 15 dollar quesadilla

Atmosphere: 2

Food: 3

Service: 2

Desert Oasis Photography

Ordered 3 chicken tacos al carbon. Got to work noticed only two tacos in bag. I called, no answer left message letting them know and my phone number but nobody ever called me back and they don't usually answer their phone so this store and employees are no good. They simply don't care.

Kristy Davis

Great take out...fast service

Atmosphere: 4

Food: 5

Service: 5

Nick Hurley

Never messed up an order yet, my wife usually has extra or less of something which at most places they forget to change the order accordingly.... not here, no sir! So far they have hit the mark every time! And the call ahead orders are quick to be ready. Keep up the great work, we will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Original Pollo Bowl

Neal

Delicious. Love there grilled chicken

Atmosphere: 5

Food: 5

Service: 5

Silda De La Cruz

Bad service, bad food, on top of that you don't recive what you order.
Many times I've ordered family mixed meal, and they give you what ever they want or they have available with out telling you, and they charge you the same as a mixed meal.
You can't trust them!

Food: 1

Service: 1

Diana Hildebrand

Good fast food

Atmosphere: 3

Food: 5

Service: 5

George Bashour

Always missing items in my order.

Koffee

Excellent service, very fast drive-thru, delicious chicken and pinto beans

Carlos Noboa

This was my first time in this popular fast food restaurant and very dirty place all around, food was Ok, expensive prices for type of food.

Kallias V

They're always very quick and the food tastes good 🖤 The workers are very respectful and kind, hard-working too.

Karla Yadira PoggioMendéz

1 hr before closing we got chicken bowls the chicken was dry with no flavor it was sherered we never ask for it the tortillas were a bit cold it was our first time so we'll give a benefit of the doubt......

Robert

Normally I come to this location, but it has been several months since the last visit. Was there on 10/30/24 around 5:50pm. The chicken was a little too overcooked on this day. The drive-through person was very pleasant on this day.

Atmosphere: 3

Food: 3

Service: 4

S.V. Banks

Always fresh and clean at this location. Miss the Salsa bar.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Double Chicken Avocado Salad

M G

Ordered flour tortillas. Repeated flour tortillas. Received corn tortillas
...allergic to cornflour

Food: 3

Service: 3

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