El Pollo Loco

2253 E Baseline Rd, Gilbert
(480) 539-8163

Recent Reviews

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Robert

Normally I come to this location, but it has been several months since the last visit. Was there on 10/30/24 around 5:50pm. The chicken was a little too overcooked on this day. The drive-through person was very pleasant on this day.

Atmosphere: 3

Food: 3

Service: 4

S.V. Banks

Always fresh and clean at this location. Miss the Salsa bar.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Double Chicken Avocado Salad

M G

Ordered flour tortillas. Repeated flour tortillas. Received corn tortillas
...allergic to cornflour

Food: 3

Service: 3

Hungry Ben

8pc meal pricey, $33 plus 2 Churros $38 total . Used to taste a lot better , Walmart has whole chicken for $5.99 Fry's $6.99 with sides still half the price. Taste as well.

Atmosphere: 4

Food: 4

Service: 4

Rebecca Hill

Food is always hot and fresh salsa fresca was on point. I ordered the 3 piece leg and thigh with charro beans the cashier talked me into a churro and I'm glad she did it was very good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pinto Beans, Very Fresh, Two Churros

Jose Ceballos

Good attention

Atmosphere: 4

Food: 4

Service: 4

lone Wolf

Great food loved is

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Quesadilla

Pumpkin 2020

The restaurant was hot!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Quesadilla, Double Chicken Bowl, Chips, Guacamole

Juan “Wolfff” M

The food was good and the people are nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Nancy Dircks

I was used to Pollo Loco locations in California, where they have a salsa bar you can choose from. Seems like it works differently over here. Also, the tortillas brake so easily because the way they heat them up is incorrect, they steam them when the best method is putting the tortillas on a hot grill for a couple of seconds. The chicken was dried... they overcooked it! Their orchata agua fresca, well tasted not fresh and clearly was feom those packages, not home made. I am not sure I want to go back.

Atmosphere: 4

Food: 3

Service: 4

temu (itchy)

Nice place to eat with friendly employees. Rachel always makes sure the orders are correct!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Very Fresh, Two Churros

Juan Perez

The food was good and the people are nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Maurilia Campos

Very good quality of food, excellent service, very happy and the manager is very excellent in the service that means

Vegetarian options: Salad

Atmosphere: 5

Food: 5

Service: 5

Jesus Jimenez

Very clean & friendly staff , food was amazing highly recommend !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Shrimp Tostada, 4pc Half Chicken Meal, Double Chicken Bowl, Double Chicken Avocado Salad, Chips, Burrito Chicken Avocado, Guacamole, Classic Tostada Salad Combo Meal, Original Pollo Bowl, Chicken and Rice, Taco Salad

Young JBR

Jorge was the best. Really nice and kind. Great personality. Carlos was a great help too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Chips, Guacamole

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