El Pollo Loco
2253 E Baseline Rd, Gilbert
(480) 539-8163
Recent Reviews
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Normally I come to this location, but it has been several months since the last visit. Was there on 10/30/24 around 5:50pm. The chicken was a little too overcooked on this day. The drive-through person was very pleasant on this day.
Atmosphere: 3
Food: 3
Service: 4
Always fresh and clean at this location. Miss the Salsa bar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Double Chicken Avocado Salad
Ordered flour tortillas. Repeated flour tortillas. Received corn tortillas
...allergic to cornflour
Food: 3
Service: 3
8pc meal pricey, $33 plus 2 Churros $38 total . Used to taste a lot better , Walmart has whole chicken for $5.99 Fry's $6.99 with sides still half the price. Taste as well.
Atmosphere: 4
Food: 4
Service: 4
Food is always hot and fresh salsa fresca was on point. I ordered the 3 piece leg and thigh with charro beans the cashier talked me into a churro and I'm glad she did it was very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pinto Beans, Very Fresh, Two Churros
Good attention
Atmosphere: 4
Food: 4
Service: 4
Great food loved is
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quesadilla
The restaurant was hot!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Quesadilla, Double Chicken Bowl, Chips, Guacamole
The food was good and the people are nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
I was used to Pollo Loco locations in California, where they have a salsa bar you can choose from. Seems like it works differently over here. Also, the tortillas brake so easily because the way they heat them up is incorrect, they steam them when the best method is putting the tortillas on a hot grill for a couple of seconds. The chicken was dried... they overcooked it! Their orchata agua fresca, well tasted not fresh and clearly was feom those packages, not home made. I am not sure I want to go back.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Nice place to eat with friendly employees. Rachel always makes sure the orders are correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Very Fresh, Two Churros
The food was good and the people are nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
Very good quality of food, excellent service, very happy and the manager is very excellent in the service that means
Vegetarian options: Salad
Atmosphere: 5
Food: 5
Service: 5
Very clean & friendly staff , food was amazing highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Shrimp Tostada, 4pc Half Chicken Meal, Double Chicken Bowl, Double Chicken Avocado Salad, Chips, Burrito Chicken Avocado, Guacamole, Classic Tostada Salad Combo Meal, Original Pollo Bowl, Chicken and Rice, Taco Salad
Jorge was the best. Really nice and kind. Great personality. Carlos was a great help too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Chips, Guacamole
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